For associations and membership teams
Members ask the same questions about joining, renewals, benefits and events. Your bot answers them from your own pages, day or night, and sends account queries to your team.
Example conversation. Your bot answers from the content you give it.
Providing AI Chatbots to Trusted Brands Around The World
What it does for you
Member questions follow a pattern: before joining, during the year and when something needs a person. FastBots covers all three from your own information.
Explains your membership categories, what each one includes and how to apply, straight from your joining pages.
Points members to events, local groups, resources and renewal steps, so they use more of what they pay for.
Explains your usual routes, then sends logins, payments, category changes and complaints to the membership team.
Try it free for 14 days. Cancel any time.
Reviews
“It was a very easy task tio create a Chat within minutes. Especially for NonProfitOrg like ours it is a challenge to test new ideas and apps. Demonstrating the bot to the team was an easy effort to get buy in for a project to setup in prod.”
“I was looking for a chatbot application for my small genealogy website that would be easy to implement and handle. I was suprised how fast and smoothly I could set up everything with FastBots - just as their name promises!”
“Fastbots.ai has been a valuable asset to our organization since day one. We have utilized our mascot as the website and Messenger chatbot, which is always available to assist our community members with their inquiries 24/7.”
More than a chatbot
Link FastBots to the tools your team already uses, and a question from a prospective member becomes a logged enquiry, a booked call or a live chat with the office.
Collects a name, email and organisation from people weighing up membership, then emails it to your membership team.
Adds new enquiries to your membership CRM or a shared spreadsheet through Zapier or Make, ready for follow-up.
Shows your renewal or event booking page as a button. With Zapier MCP connected, it can book a call with the membership team during the chat.
When a member needs a person, a colleague can step into the same chat with Live Chat during office hours.
Live Chat is on Business plan and above, and buttons are on paid plans. Booking and CRM actions during the chat use Zapier MCP and need a quick setup in your Zapier account.
Setup
Point it at your joining, benefits, events and renewal pages. It can also learn from your member handbook and webinar videos on YouTube.
Choose the tone, decide what goes to the membership team, then test it with real questions from your inbox.
Paste one line of code on your website, or share a direct chat link in your member newsletter.
Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.
You stay in control
Your bot answers only from content you approve. If a question isn't covered, it says so and shows members how to reach the office.
Start with your joining and renewal questions
Try FastBots free for 14 days with 1 chatbot and 200 message credits.
FAQ
No. Your bot learns from the content you give it, not your membership database. It explains how renewals work and where to renew, and sends questions about a member's own account to your team.
Yes, if only members can reach it. Keep your public website bot to joining, events and general information, and train a separate bot on member resources that you keep private or protect with a password.
Yes. As well as your website, it can learn from PDF, Word, Excel and CSV files, Google Sheets, typed Q&A entries and YouTube videos, so recorded webinars can help answer questions too.
On paid plans it can show your event booking page as a button, and members book there as usual. With Zapier MCP connected and set up in your Zapier account, it can also take an action during the chat, such as booking a call with your membership team.
Yes. With Live Chat on Business plan and above, a colleague can step into the same chat during the hours you set. The member fills in a short contact form first, and you can set a fallback message for when nobody is free.
Yes. Share a direct chat link in your newsletter, or connect the same bot to WhatsApp, Messenger, Instagram, Telegram or Slack. On Business plan and above it can also reply to emails sent to your membership inbox.
14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your joining and renewal pages and test it with your team.
Update your pages and retrain when fees, events or benefits change. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly, and you can see which questions it couldn't answer.
Still have a question?
Ask the FastBots chatbot in the corner, or just try it yourself.
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Give members a clearer route through renewals, login help, benefits and events. Use your approved guidance and connect people to the right support process.
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