Bookings
Turn a Conversation Into a Booking
“Can you book me in for Friday?”
Connect your booking system through Zapier MCP so your bot can check availability and create a booking during the conversation.
Turn Website Questions Into Conversations.
An AI voice agent that answers questions and gets things done. Let customers talk, type or do both.
We now spend less time doing manual work & we are happy to have 1 "colleague" ready 24/7 😀
I
Iulian Popescu
BDM, Freelancer
In practice
AI Voice Agents That Take Action
Connect your business apps through Zapier MCP, or enable web access for up-to-date answers.
Customer support
Check an Order in Seconds
“Where is my order?”
Connect your order system through Zapier MCP so your bot can look up an order and share its latest status aloud.
Live information
Get Answers From the Web
“Will it rain during our stay?”
With web access enabled, your bot can check the forecast and help a hotel guest plan their day with current information.
Two ways to talk
Let Visitors Talk Their Way
Start with voice, or offer voice alongside text.
Voice Only
- Start a spoken conversation in one tap.
- Optionally offer a switch to typing.
Text and Voice
- Type or speak in the same chat window.
- Start a voice conversation from text chat.
Simple to set up
Your Bot Already Has the Answers. Now It Can Say Them.
Use the same business knowledge and chatbot instructions you have set up for text chat.
Step 1
Add Your Business Content
Train your bot on your website, documents and the other sources you choose.
Step 2
Choose How It Speaks
Pick a voice, language, speaking style and the conversation mode that suits your site.
Step 3
Preview, Then Add It to Your Site
Hear the experience in FastBots and put the chat widget on your website when you are ready.
Make It Yours
Your Knowledge.
Your Brand. Your Voice.
Give your chatbot a voice that fits your business, with the knowledge and personality your customers recognise.
The Way It Speaks
Make Every Answer
Sound Like You
Choose a voice, language and speaking style that suit your business.
- Voice
- Language
- Speaking Style
A Natural Fit for Your Website
Match the widget colours to your brand, so the conversation feels part of your site.
Your Expertise, Spoken Aloud
Use the website pages, documents and instructions already in your bot. No second knowledge base to manage.
Voice is available in your website widget. Other messaging channels continue to use text.
Got Questions?
Common Questions About Voice Chatbots
Answers to the questions people ask before adding voice to their website.
Can visitors use both voice and text?
Yes. Choose Text and Voice to let visitors type or start a spoken conversation in the same website chatbot. You can also choose Voice Only and allow a switch to text when someone prefers typing.
Can the voice chatbot take actions in other platforms?
Yes. Voice chatbots have agentic capabilities, meaning they can take actions during a conversation. Connect other platforms through our API or use Zapier MCP to let your bot do things such as check order status, create a booking or update a record. The actions available depend on the integrations and permissions you configure.
Do visitors need to download an app?
No. They can talk to the chatbot in the widget on your website. Their browser will ask for microphone access when they start a voice conversation.
Do I need to build a separate chatbot for voice?
No. You can enable voice for an existing FastBots chatbot. It uses the business content and main instructions you have already added. For a new bot, complete the setup wizard, then choose Voice Only or Text and Voice in Chat Widget.
Can I choose the voice and language?
Yes. Choose a voice, speaking style and speed. You can select a language or set the bot to match the visitor's language.
Can I test the voice chatbot before adding it to my website?
Yes. On a voice-enabled plan, use Voice Preview in Chat Widget to start a test conversation and hear how your bot responds. Voice tests and speaking-style previews use message credits.
How are voice conversations charged?
Voice uses 50 message credits per minute, calculated by the second. For example, a two-minute conversation uses 100 credits. Voice tests and speaking-style previews use credits at the same rate.
Is this a phone answering service?
No. Voice conversations take place in the chatbot on your website. Phone calls and your other messaging channels are separate from this voice feature.
What does the voice chatbot know about my business?
It uses the website pages, documents and other knowledge sources you add to your FastBots chatbot, together with the settings you choose.
Which plans include voice conversations?
Voice conversations are available during the 14-day free trial and on Business, Premium and Reseller plans, and use message credits. The Essential plan does not include voice conversations.
Build Your Voice Chatbot
Create, train and try your voice chatbot during the 14-day free trial. Voice conversations are also available on Business, Premium and Reseller plans.
- 14-day trial, no credit card required
- Build and train your chatbot
- Choose Voice Only or Text and Voice
- Try voice conversations during your free trial