For SaaS companies and software teams
Users and prospects ask the same setup, plan and integration questions every day. Your bot answers them from your docs and pricing page, and passes bugs and billing issues to your team.
Example conversation. Your bot answers from the content you give it.
Providing AI Chatbots to Trusted Brands Around The World
What it does for you
SaaS questions tend to arrive at three moments. FastBots answers the routine ones at each, so support and sales only see the ones that need them.
Explains plans, features, integrations and security from your pricing and product pages, then captures demo requests.
Walks users through onboarding, settings and API basics using your docs, and links to the right guide.
Explains password resets and billing how-tos, then sends bugs, billing disputes and account changes to a person.
Try it free for 14 days. Cancel any time.
Reviews
“FastBots is the best solution I found so far for chatbot creation. I’ve been testing many tools as an AI implementation specialist, and none provide a better and quicker training process. Integrations work great and smooth too.”
“A no-code solution to expert chatbots - setup and live in mere minutes. FastBots is one of those tools which comes along at the right time, does the thing that others can't, and makes life super easy for people who just want the results!”
“I have found Fastbots to be a great hosting service for configuring and hosting LLMs. There is a surprisingly large selection of AI models to choose from, some generous feature sets, and a very intuitive management console! Thank you!”
More than a chatbot
Connect FastBots to the tools you already use, and a pricing question becomes a lead in your CRM, a booked demo or a live chat with your team.
Collects name, work email, company size and use case from visitors who want to talk to sales.
Passes leads to your CRM, a Slack channel or a spreadsheet through Zapier or Make, so sales can follow up straight away.
Shows your demo booking link as a button. With Zapier MCP connected, it can book the demo or raise a support ticket during the chat.
When a user hits a bug or a billing problem, your support team can step into the same chat with Live Chat.
Live Chat is on Business plan and above, and buttons are on paid plans. Booking, CRM and ticket actions during the chat use Zapier MCP and need a quick setup in your Zapier account.
Setup
Point it at your help centre, docs, pricing page and changelog. It can also learn from PDFs, Google Sheets and YouTube tutorials.
Choose the tone, decide what goes to a person, then test it with real questions from your support inbox.
Paste one line of code on your website and help centre, or connect it to Slack so your own team can use it.
Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.
You stay in control
Your bot only answers from the content you approve. If a question isn't covered, it says so and shows users how to reach support.
Start with your most-asked support questions
Try FastBots free for 14 days with 1 chatbot and 200 message credits.
FAQ
It answers from the docs, pricing and pages you choose, and you can switch off general AI knowledge. If something isn't covered, it says so and shows the user how to reach your team instead of guessing.
Yes, if your docs are on a site it can crawl or in files you upload, such as PDFs or Word documents. It points developers to the right page and explains the documented steps. Debugging a specific request stays with your support or engineering team.
Yes. With Live Chat on Business plan and above, a team member can step into the same chat during the hours you set. The user fills in a short contact form first, and you can set a fallback message for when nobody is online.
Yes. On Business plan and above, Email Replies lets the same bot draft answers to emails sent to addresses like support@, using the same content. Replies can go out automatically, or wait for a team member to approve them.
Yes. Connect a bot to Slack and your team can ask it questions there. You can keep a private bot trained on internal docs alongside the public one on your website.
On paid plans it can show your demo booking link as a button. With Zapier MCP connected to your calendar, it can book the demo during the chat. Or it collects the visitor's details and emails them to your sales team.
14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your docs and pricing page and test it with real questions from your support inbox.
Retrain the bot when you ship a change or update your docs. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly, and you can see which questions it couldn't answer, which shows you the gaps in your docs.
Still have a question?
Ask the FastBots chatbot in the corner, or just try it yourself.
