01 · Thinking of joining
Answer the joining questions first
Explains membership options, prices, joining fees, day passes and facilities, straight from your website.
- “How much is membership?”
- “Is there a joining fee?”
- “Do you offer a day pass?”
For gyms and fitness studios
AI Chatbot for Gyms
Prospects ask about prices, classes and joining while your team is on the gym floor. Your bot answers from your timetable and membership pages and collects tour requests.
- Trained on your prices, timetable and FAQs
- Captures tour and trial enquiries any hour
- Sends freezes and billing to your team
Elmstead Fitness
Ask your questions here...
fastbots.ai
Example conversation. Your bot answers from the content you give it.
Providing AI Chatbots to Trusted Brands Around The World
What it does for you
One assistant from first visit to regular member
Gym questions come from people thinking of joining, new members and members with account issues. FastBots answers the routine ones, so your team can stay on the floor.
02 · First few weeks
Help new members find their feet
Covers class times, booking rules, inductions, parking and opening hours from your timetable and FAQs.
- “Do I need to book classes?”
- “Do you have personal trainers?”
- “Do you have parking?”
03 · Account changes
Send account questions to a person
Explains your freeze and cancellation policy, then passes billing and account changes to your membership team.
- “Can I freeze my membership?”
- “How do I cancel?”
- “Why was I charged twice?”
Start Free TrialNo Credit Card Required
Try it free for 14 days. Cancel any time.
Reviews
What business owners say about FastBots
“I don't randomly give 5 star reviews, but FastBot is worth it. This is an absolutely wonderful chat box. The efficient setup, help docs, videos & the impressively accurate information FastBot provides to customers is second to none! Awesome”
“Great product with constant updates of practical features that are very useful! Quick, helpful support and cares about the success of using their product.”
“Best chatbot I have ever installed on any of my websites. It is very easy to use, straight forward, and very user-friendly; at the same time, it is very dynamic, robust, and powerful in performance. Great software indeed. Highly recommend it.”
More than a chatbot
It doesn't just answer. It works as an AI agent for your gym.
Connect FastBots to your tools, and a late-night pricing question becomes a booked tour, a lead in your CRM or a chat with your team.
- STEP 1
Captures the lead
Collects names, contact details and what they're looking for from prospects comparing gyms, even late at night.
- STEP 2
Sends it to your tools
Passes leads to your CRM or email list through Zapier or Make, so your sales team can follow up quickly.
- STEP 3
Books the tour
Shows your tour or trial booking link as a button. With Zapier MCP connected, it can book the tour during the chat.
- STEP 4
Hands over to your team
When a prospect wants a person, front-desk staff can step into the same chat with Live Chat.
Live Chat is on Business plan and above, and buttons are on paid plans. Tour bookings and CRM actions during the chat use Zapier MCP and need a quick setup in your Zapier account.
Setup
Live on your gym website in three steps
- elmsteadfitness.example/membership/timetable/facilities/faq
Add your gym pages
Point it at your membership, timetable, facilities and FAQ pages. It can also learn from a class timetable in Google Sheets.
- Only answer from my contentSend freezes and billing to the teamNo fitness or medical adviceFriendly, upbeat tone
Set the rules and test it
Choose the tone, decide what goes to staff, then test it with the questions your front desk hears every day.
- <script defersrc="https://app.fastbots.ai/embed.js"data-bot-id="your-bot-id"></script>
Add it to your site
Paste one line of code on your website, or connect it to Instagram and WhatsApp where prospects already message you.
Already use ChatGPT or Claude?
Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.
You stay in control
Clear about what it answers, and what staff handle
Your bot only answers from content you approve. If it doesn't know, it says so and shows people how to reach your team.
Your bot handles
- Membership prices, joining fees and day passes
- Class times, booking rules and opening hours
- Facilities, parking and personal training options
- Explaining your freeze and cancellation policy
- Capturing tour and trial enquiries
It hands to you
- Freezing, cancelling or changing memberships
- Billing and payment problems
- Fitness, injury or medical advice
- Questions your content doesn't cover
Start with your membership page
Try FastBots free for 14 days with 1 chatbot and 200 message credits.
FAQ
Questions gym owners ask us
Will it give out the wrong class times?
It answers from the timetable you give it, so keep that current and retrain when it changes. On Business plan and above, auto retrain can refresh your website daily. For live spaces in a class, point members to your booking app with a button.
Does it connect to our gym management software?
There's no direct connection to gym management software. You can send leads to other tools through Zapier or Make, and with Zapier MCP connected and set up, the bot can take actions such as booking a tour during the chat.
Can it freeze or cancel memberships?
No. It explains your freeze and cancellation policy and how to request a change. Your membership team makes the change, so billing and account details never get handled in the chat.
Will it give fitness or medical advice?
No. It answers from your gym's content, such as classes, facilities and personal training options. You can tell it to point health, injury and nutrition questions to a qualified professional or your trainers.
Can members message it on WhatsApp or Instagram?
Yes. Connect the same bot to WhatsApp, Instagram, Messenger or Telegram, so members and prospects get the same answers wherever they message you.
Can staff take over the conversation?
Yes. With Live Chat on Business plan and above, a team member can step into the same chat during the hours you set. The visitor fills in a short contact form first, and a fallback message covers busy times.
What do I get in the free trial?
14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your membership and timetable pages and test it with real questions.
Can people talk to it instead of typing?
Yes. Switch on voice and visitors can talk to your bot in the website chat and hear its answers. Voice is included in the free trial and on Business plan and above, and uses message credits.
Still have a question?
Ask the FastBots chatbot in the corner, or just try it yourself.