The ones we hear most before teams sign up. If yours isn’t here, our support team replies within hours during business days.
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Yes, when you connect your scheduler through Zapier MCP. The bot reads availability, books the slot and confirms it back, all inside the conversation. If you'd rather keep your calendar tool as the only place bookings are made, you can set it to collect the request and link out to your scheduler instead. Both setups avoid double-booking because the calendar tool stays the source of truth.
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Not a built-in native one. The connection runs through Zapier MCP, which links to Calendly, Cal.com, Google Calendar, Acuity and thousands of other apps. Once connected, the bot can book in the chat. Without it, the bot can still drop your scheduler link into the conversation, which works with any scheduler that gives you a shareable URL.
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You get an email with their name, preferred date, service and any notes they shared, plus the full chat transcript. If you've connected Zapier or Make, the same details can be pushed into your CRM, a Google Sheet or a Slack channel once the chat ends.
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Yes, on Business plan and above. Live Chat lets a team member claim the conversation and reply in real time: useful for group bookings, accessibility requirements or anything the bot shouldn't try to answer on its own. You set the availability hours so it only offers handover when someone's actually around.
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Yes. In the Tune AI settings you can tell the bot what to ask first (budget, goals, project type) and which link to share for which answer. Coaches often use this to send a free discovery-call link to cold leads and a paid-session link to qualified ones.
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On Business plan and above, Email Replies uses the same trained content to draft answers to inbound emails at addresses like bookings@yourbrand.com or hello@yourbrand.com. You can auto-send or review each draft before it goes out, and drop a scheduler link straight into the reply.
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Around 95 languages. That's useful for travel agencies, B&Bs and tourism businesses where a guest asking about weekend availability might be writing in French, German or Spanish. The reply uses your trained content, translated.
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Most people get a first version live in around 5 minutes: point it at your site, save, paste the embed snippet. Tuning the booking rules and writing good qualifying questions usually takes another hour or two and is where the bot earns its keep.
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The free plan covers 1 chatbot and 50 messages a month so you can build it and try it. Paid plans start at $39/month for more messages, integrations and channels. Live Chat handover and Email Replies are on the Business plan at $89/month. See current pricing for the latest details.
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It doesn't take payments or deposits during booking, and it won't give regulated advice (medical, legal, financial); those should hand off to a human. Booking in the chat and writing to your CRM need the relevant app connected through Zapier MCP. And it answers from what you've trained it on, so the more current your site and FAQs, the better it performs.