Help nervous patients take the first step
Explains new-patient visits, fees, insurance and payment plans in plain words, straight from your website.
- “Are you accepting new patients?”
- “Do you take my insurance?”
- “Do you treat nervous patients?”
For dental practices
Your front desk hears the same hours, insurance, cost and new-patient questions all day. Your bot answers them from your own website and sends anything clinical or urgent to your team.
Example conversation. Your bot answers from the content you give it.
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What it does for you
Most patient questions come at one of three moments. FastBots answers the routine ones, so your front desk can focus on the people in the practice.
Explains new-patient visits, fees, insurance and payment plans in plain words, straight from your website.
Shares opening hours, parking, what to bring and your cancellation policy, so fewer people need to call.
Shares your emergency appointment details and phone number, and points out-of-hours emergencies to the right service.
Try it free for 14 days. Cancel any time.
Reviews
“Using Fastbots have enabled our clients to be able to offer a better service to their customers while reducing the amounts of queries they have to handle personally. It has been a great time saver for them.”
“The Chat Bot has been set up extremely well and interacts perfectly with our website. The standard of answers to questions that it puts together has really surprised us. First class company support as well.”
“I have very little experience with website design or coding, but the entire process of setting up our chatbot was extremely easy. The support is very responsive and helpful. Highly recommend FastBots!”
More than a chatbot
Connect FastBots to the tools you already use, and an evening question about a check-up becomes a callback request, a booked slot or a chat with your team.
Collects a name, phone number and reason for the visit from patients who want to book, without asking for medical history.
Passes new-patient enquiries to your CRM, spreadsheet or inbox through Zapier or Make, ready for the morning.
Shows your online booking link as a button. With Zapier MCP connected, it can book the appointment during the chat.
When a patient needs a person, a receptionist can step into the same chat with Live Chat.
Live Chat is on Business plan and above, and buttons are on paid plans. Booking during the chat uses Zapier MCP and needs a quick setup in your Zapier account. There's no direct link to dental practice software.
Setup
Point it at your new-patient, fees, insurance and opening-hours pages. Add your price list as a PDF or Word file if it isn't online.
Choose a calm tone, decide what goes to the team, then ask it what nervous and new patients really ask.
Paste one line of code on your site. We have guides for WordPress, Wix, Squarespace and more, or share a direct chat link.
Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.
You stay in control
Your bot only answers from the content you approve. If it doesn't know, it says so and gives patients your phone number.
Start with your new-patient questions
Try FastBots free for 14 days with 1 chatbot and 200 message credits.
FAQ
No. It answers practice questions from your own content, such as fees, insurance and opening hours. If someone describes symptoms or asks what treatment they need, it suggests they call the practice or book a check-up.
You decide what it shares. Most practices set it to give the emergency phone number and out-of-hours details straight away. It won't assess the problem or tell someone whether it can wait.
Yes. With Live Chat on Business plan and above, your team can step into the same chat during the hours you set. The patient fills in a short contact form first, and you can set a message for when nobody is free.
On paid plans it can show your online booking page as a button. With Zapier MCP connected to your calendar or booking tool, it can book the slot during the chat. It doesn't connect directly to dental practice software.
If you switch on file uploads, patients can share images, PDFs or Word files in the chat. Many practices prefer to keep insurance and medical details in their own forms, and use the bot to explain how to send them.
Yes. It replies in around 95 languages using the same practice information. With voice switched on, patients can also talk to it and hear the answers. Voice is included in the free trial and on Business plan and above.
14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your practice website and test it with your front desk's most common questions.
Update your website and retrain the bot when something changes. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly, and you can see which questions it couldn't answer.
Still have a question?
Ask the FastBots chatbot in the corner, or just try it yourself.
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