Built For Schools
Parents researching schools rarely do it during office hours; they do it at 9pm after the kids are in bed. A FastBots school chatbot is an AI assistant trained on your prospectus, admissions pages and term-time info, so it can answer common parent questions any time, and pass anything sensitive to your admissions team.
Providing AI Chatbots to Trusted Brands Around The World
Quick Answers
A school chatbot is a website assistant trained on your school's own information: prospectus, admissions criteria, fees, term dates, uniform list, transport and policies. It answers prospective and current parents' questions instantly, day or night, and forwards anything sensitive to your admissions or office team.
Open day dates, year-group availability, fees and bursaries, catchment and sibling priority, uniform suppliers, term and INSET dates, the school day timings, school bus routes and how to apply. It answers from your own website and uploaded documents, so the information matches what's already published.
No, and it shouldn't. It handles the repetitive admissions, fees and term-date questions so your office can spend time on the conversations that matter: SEND enquiries, scholarship applications and prospective family visits. On Business plan and above, your team can take over any chat through live chat.
Yes. The bot is trained on whatever content you give it, so a primary school can focus on Reception admissions and the school day, while a secondary or independent school can cover Year 7 entry, scholarships, sixth form and boarding. Around 95 languages are supported, which helps for diverse parent communities.
Why FastBots
Most parents research schools after bedtime, not during office hours. The chatbot answers admissions, fees and term-date questions whenever the enquiry comes in.
When a parent shows real interest, the chatbot collects their name, email, child's age and intended start year, then emails the lead straight to your admissions office.
Point it at your website, prospectus PDF and admissions policy. Answers reflect what your school actually publishes, not generic AI guesses.
SEND, scholarship and complex admissions enquiries need a real conversation. On Business plan and above, your team can claim the chat and reply in real time.
When the prospectus drops or an application deadline approaches, enquiries spike. The chatbot absorbs the predictable questions so reception isn't overwhelmed.
Useful for families where English isn't the first language at home. The bot replies in the parent's language while keeping your school's information consistent.
Auto retrain on Business plan and above revisits your term dates, fees and admissions pages on a daily, weekly or monthly schedule so the bot doesn't quote outdated info.
The bot doesn't promise places, assess bursary applications or judge SEND provision. It points parents to the right person on your team for those decisions.
Real Scenarios
Answers the steady stream of 'are you accepting applications?' and 'when's the deadline?' questions, then captures the parent's details for your admissions team.
Tells parents when the next open morning or evening is and collects names and email addresses so you can send reminders. Connect a scheduling app through Zapier MCP and the bot can book the open day place in the chat instead of just capturing details.
Shares published fee information for each year group and routes scholarship and bursary enquiries to admissions, where a real conversation is appropriate.
Explains your published catchment area, sibling priority and oversubscription criteria so parents understand where they stand before they apply.
Answers everyday parent questions about the uniform list, supplier, school bus routes, INSET days and the school day timings: instantly, around the clock.
Recognises that SEND questions need a human conversation. The bot gathers a few details and hands the enquiry to your SENDCo through live chat or email.
For secondary and independent schools, handles questions about A-Level options, UCAS support, sixth form entry and boarding arrangements from your existing content.
A private chatbot trained on staff handbook, safeguarding policy and HR documents: answering routine 'where do I find…' questions for teachers and support staff.
14-Day Free Trial
Sound Like It Would Take The Pressure Off Your Office?
1 chatbot and 200 message credits. No credit card required.
Setup
Add your domain and FastBots crawls your admissions, fees, term-dates, uniform and policy pages. You can also upload the prospectus PDF and admissions policy.
House voice
Warm, welcoming and reassuring, parents are making a big decision. Never promise a place or assess a bursary. Route SEND, scholarship and complex admissions questions to admissions through live chat.
Tell the bot to sound warm and welcoming, to never promise admission outcomes, and to hand SEND and scholarship enquiries to a member of staff.
Drop the FastBots embed snippet into your website: WordPress, Squarespace, Wix or a custom build. The chat widget appears on every page within minutes.
Honest Comparison
Most schools weighing this up are choosing between a chatbot trained on their own content, an after-hours voicemail box that gets cleared the next morning, and an off-the-shelf FAQ page that no one updates.
FastBots From $39 / month | Static FAQ Page Free, on your site | Office Voicemail Cleared next morning | |
|---|---|---|---|
Answers At 9pm When most parents actually research | Yes, instantly | Only if the parent finds the right page | No - message sits overnight |
Trained On Your Prospectus Website, PDFs, admissions policy | Yes | Whatever is published | -No |
Captures Parent Details Name, email, child's year group | Yes, emailed to admissions | Contact form only | Phone message only |
Hands Off To Staff SEND, bursaries, complex enquiries | Live chat on Business plan and above | -No | Yes, eventually |
Stays Up To Date Term dates, fees, deadlines | Auto retrain on Business plan and above | Manual edits | N/A |
Languages For diverse parent communities | Around 95 languages | Whatever is translated | Whoever picks up |
Comparison reflects typical alternatives. Other tools may differ, so always check current pricing and features before deciding.
14-Day Free Trial
Build A Chatbot For Your School Free, No Card Needed
1 chatbot and 200 message credits. No credit card required.
As an automation school, the best way I’ve found to impress visitors is with FastBots. It turns our site into a live demo of what smart, AI-powered automation should feel like. Visitors ask: “Who built this?!” We did, with FastBots.
Got Questions?
The ones we hear most before teams sign up. If yours isn’t here, our support team replies within hours during business days.
No. It handles the repetitive admissions, fees, uniform and term-date questions so your receptionist isn't repeating themselves all day. Anything sensitive (SEND, bursaries, pastoral concerns, a worried parent) should be picked up by a real person, and the bot is set up to route those conversations to your team.
It can, if you connect a booking tool. The simplest setup is to capture the parent's name, email, child's year group and preferred date and send that to your admissions inbox, or point parents to your existing open day booking link. If you connect your scheduling or admissions app through Zapier MCP, the bot can go a step further and book the open day slot or admissions appointment right there in the conversation. What it can do depends on which app you connect.
These should be handled by a real member of staff, not a chatbot. We recommend setting the bot to recognise SEND, pastoral and safeguarding-related questions, give a short reassuring response and ask the parent to share contact details so your SENDCo or designated safeguarding lead can call them back. On Business plan and above, your team can take the conversation over live.
No, and it shouldn't. The chatbot doesn't connect to your MIS (SIMS, Arbor, Bromcom) and has no access to individual pupil records. It answers general questions about the school. Anything pupil-specific is routed to staff who can verify the parent's identity and access the right system.
Not natively, and FastBots doesn't read individual pupil records from your MIS. It's a website chatbot trained on your published content. For the apps you do connect through Zapier MCP, across thousands of tools, the bot can take actions during the chat, such as writing a captured admissions enquiry into a connected CRM or sheet, or raising a task for your office. If you'd rather keep it simple, you can still run a Zapier or Make workflow after the chat to move captured leads into another system.
New FastBots accounts start with a 14-day free trial, not the legacy Free plan. It includes 1 chatbot and a one-time allowance of 200 message credits, with no credit card required; different AI models use credits at different rates. You can try the main chatbot features and integrations, except Reseller white-labelling and scheduled automation. When the trial ends, the chatbot goes offline and no test credits remain until you upgrade, while your dashboard, settings, previous chats and Contacts stay accessible. Paid plans start at $39/month. Existing users who were already on the legacy Free plan return to it after their trial.
For a typical school site, around 30 minutes to an hour. You add your domain, FastBots crawls the admissions, fees, term-dates and uniform pages, you set the tone and any guardrails, and you paste the embed snippet into your site. Most schools spend more time deciding what NOT to let the bot answer than on the setup itself.
Yes: FastBots supports around 95 languages. If a parent writes in Polish, Urdu or Romanian, the bot can reply in their language while still drawing on your English admissions and prospectus content. This is genuinely useful for schools with diverse parent communities.
You configure a fallback response, usually something like 'That's a good question for our admissions team, can I take your details?' The bot then captures the enquiry and emails it to your office, or, if you connect an app through Zapier MCP, writes it straight into your CRM or a task for your team during the chat. The Knowledge Assistant on Business plan and above also shows you which questions the bot couldn't answer, so you can improve its training over time.
Used well, yes. The chatbot is best treated as an AI assistant that handles factual, repetitive questions (open days, fees, uniform, catchment, term dates) and recognises when a conversation needs a person. It shouldn't be the only way parents engage with your school, but it can take a lot of the load off your office so staff have time for the conversations that matter.
Train it on your admissions pages, prospectus and term-time info, and let it handle the routine parent questions while your office focuses on the conversations that need a human.
