The ones we hear most before teams sign up. If yours isn’t here, our support team replies within hours during business days.
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It can do both. You write the qualifying questions inside the chatbot's custom instructions, for example, 'always ask about monthly budget before offering a call', and the bot weaves them into the conversation. The answers are captured alongside the standard lead fields so your team can see at a glance who's a fit.
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Not natively for most CRMs, but yes through Zapier or Make. When the lead form is submitted, a workflow fires and pushes the data into HubSpot, Salesforce, Pipedrive, Google Sheets or wherever you keep your pipeline. Setup is a one-time job. The Shopify integration is the one exception with native data access, that's specifically for e-commerce.
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Not directly, the chatbot doesn't run live booking flows inside the conversation. What it can do is drop in your scheduling link (Calendly, Cal.com or whatever you use) at the right moment, capture the lead's details, and either let them book themselves or have your team follow up. Most teams find that's enough.
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On Business plan and above ($89/month), you can turn on Live Chat. When a visitor asks for a human or the bot can't answer, a team member can claim the conversation and reply in real time, the visitor doesn't have to start a new chat or wait for a callback.
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Yes. Connect the same chatbot to WhatsApp, Instagram, Facebook Messenger or Telegram and the bot qualifies DMs the same way it does on your website. One trained bot, multiple channels, useful if you run ads that drop people into Instagram DMs or a WhatsApp Click-to-Chat.
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About five minutes for a first version. You give FastBots your website URL, it crawls the pages, you customise the lead form fields and qualification prompt, then paste a single embed snippet on your site. Most teams iterate on the wording over the first week or two as they see the chat transcripts.
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The free plan gives you one chatbot and 50 messages a month, enough to build and test it on your own site. Paid plans start at $39/month for two bots, 2,000 messages and the integrations (Zapier, Make, WhatsApp, Messenger, Instagram). Live Chat handover sits on the Business plan at $89/month.
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It says so honestly and asks for the visitor's contact details so a real person can follow up. You can also use the Knowledge Assistant on Business plan and above to spot questions the bot's struggling with and add proper answers, the bot gets sharper the longer it's live.
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That's up to you. Custom instructions let you set tone, vocabulary and the persona the bot should adopt. You also pick the greeting, suggested questions, colours and avatar so the widget feels like part of your site rather than a third-party bolt-on.
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FastBots is GDPR compliant and states that uploaded data isn't used to train OpenAI models through the API connection. You can also make a bot private, restrict it to specific domains with whitelisting, and add password access if the bot lives somewhere sensitive.