FastBots + Zapier
Lead forms fill up inside your chatbot, but the work happens in your CRM, your spreadsheet, your inbox. FastBots ships a public Zapier app with one trigger and one action, so captured leads land where your team already works, and any Zap can ask your trained bot a question and use the reply in the next step.
Providing AI Chatbots to Trusted Brands Around The World
Quick Answers
It's a public Zapier app that connects your FastBots chatbot to thousands of other tools. The integration has one trigger (New Lead Generated) and one action (Send a Message to Bot). Together they let you push leads out of the chatbot and pull answers back in from any Zap.
Yes. When a visitor submits the lead form, the New Lead Generated trigger fires instantly via webhook. From there you can map name, email, phone and any custom fields into HubSpot, Pipedrive, Salesforce, a Google Sheet, an email list or anywhere else Zapier connects.
Yes, that's the Send a Message to Bot action. Any Zap can post a message to a chosen bot and the bot's reply, grounded in your trained content, comes back as the action's output. The next Zap step can use that reply to send an email, post to Slack or write to a sheet.
Zapier workflows are available on the Essential plan and above, which starts at $39/month. The free plan ($0/month, no credit card) lets you build and test a chatbot first. Email Replies, Live Chat and Auto Retrain become available on the Business plan from $89/month.
Why FastBots
New Lead Generated is an instant webhook trigger. The moment a visitor submits the chatbot lead form, your Zap runs, no waiting for a 15-minute poll cycle.
The Send a Message to Bot action turns any trained chatbot into a content-grounded answer endpoint. Any Zap can query it and reuse the reply in later steps.
Map captured fields straight into HubSpot, Pipedrive, Salesforce, Google Sheets, Microsoft Excel, Notion or your mailing list. The mapping lives in Zapier, so you keep full control.
Fan out a single lead to Slack, Microsoft Teams, Gmail or a WhatsApp notification. The first person to see the alert can claim the conversation in seconds.
Most chatbot tools only send leads outward. FastBots is bi-directional, Zaps can also feed prompts into the bot and route the answer wherever you need it.
Layering Send a Message to Bot inside a Zap gives you agentic behaviour, the bot looks up the answer in your trained content, then the Zap acts on it. Drafted replies, summaries, classifications, routing.
FastBots is publicly listed in the Zapier marketplace under the AI Chatbots category. Free Zapier tier works, so you can start wiring things up without paying for premium Zaps.
Whatever the Zap asks the bot, the answer comes from your website, documents and FAQs, not generic AI guesses. Same source of truth as your website chat widget.
Real Scenarios
When the lead form is submitted, the trigger pushes name, email, phone and message into your CRM as a new contact or deal. The sales team picks it up the same way they handle any other lead.
Pipe each captured lead into a row in Google Sheets or Microsoft Excel. Useful for reporting, ad attribution, or sharing with a team that doesn't live in a CRM.
Route lead notifications into a Slack or Microsoft Teams channel so whoever is on duty can follow up within minutes. Add filters in Zapier to only alert on certain enquiry types.
Trigger on a new Gmail email, send the body to the bot via Send a Message to Bot, and use the bot's reply as the draft. The team reviews and sends, or it goes out automatically if you choose.
When a Google Form is submitted, pass the submitter's question to your trained bot. The reply gets emailed straight back to them, grounded in your real content rather than a generic template.
Schedule a daily Zap that asks the bot to summarise key questions or content from your internal docs, then posts the summary to a Slack channel for the team to read with their morning coffee.
Send new chatbot leads straight into Mailchimp, ActiveCampaign or your newsletter platform with the right tag, so nurture sequences start without anyone touching a spreadsheet.
If the chatbot captures a booking enquiry with a preferred time, a Zap can drop a placeholder event into Google Calendar so the team can see demand without manually copying data across.
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Setup
Point FastBots at your website, sitemap, PDFs, Google Sheets or FAQ exports. The bot learns from your actual content so replies, whether on the widget or inside a Zap, stay accurate.
Generate an API key in your FastBots account, search for FastBots in Zapier's app directory and paste the key. The integration is publicly listed, so no invite link is needed.
1. New Inbound Email
2. Send a Message to Bot
3. Send Email Reply
Pick New Lead Generated to push leads outward, or Send a Message to Bot to feed prompts in. Map the fields, test one run, turn the Zap on and the workflow runs itself from then on.
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Free plan, no credit card. Build your first chatbot in minutes.
Very easy-to-use service. It takes 10 minutes to set up a bot. Service also very good value for money.
Got Questions?
The ones we hear most before teams sign up. If yours isn’t here, our support team replies within hours during business days.
Yes. You can find it publicly at zapier.com/apps/fastbots/integrations in the AI Chatbots category. No invite link is needed, just search for FastBots inside your Zapier account and connect with an API key from your FastBots dashboard.
The chatbot itself doesn't call Zapier mid-conversation. Workflows run after a triggering event, most commonly when the visitor submits the lead form. If you need true in-chat actions (like live order lookup), Shopify's native integration is the one exception, and that's separate from Zapier.
Yes. The action works whether or not the bot is embedded on a website. Some teams use FastBots purely as a private, content-grounded answer engine that Zapier queries, for example to draft email replies or summarise documents, and never put the widget on a public site.
Zapier workflows are included from the Essential plan ($39/month) and above. The free plan is great for training and testing your bot, but the integrations features sit on Essential and up. See the current pricing page for the latest details.
Not as native FastBots integrations, but Zapier connects to all three. You set up the Zap once: New Lead Generated trigger → create contact in your CRM. From your CRM's perspective the lead arrives the same way as any other Zapier-sourced contact.
Yes, via a Gmail or Outlook trigger feeding the email body into the Send a Message to Bot action, then sending the bot's reply back through Gmail. If you'd rather not stitch this together yourself, the Business plan includes native Email Replies, which is purpose-built for this and handles inbound attachments, approval queues and bot-initiated threads.
Inside FastBots, open your account settings and generate a new API key. In Zapier, click Apps → Add connection, search for FastBots, paste the API key and confirm. After that, the trigger and action show up in any Zap you build.
Yes. Whatever fields you've configured on the lead collection form, including the four standard fields and up to four custom fields, appear as separate variables in the trigger output. You can map each one to wherever it needs to go in the next Zap step.
Yes. FastBots has a Make integration with the same two-direction capability, a lead-generated trigger and a send-message action. The Make app is installed via an invite link from the FastBots help guide rather than the Make public directory, so use that link to find it.
That's the Send a Message to Bot action. Set a Zapier schedule trigger (daily, hourly, weekly), pass a prompt to your bot, and use the reply in the next step. Teams use this for daily summaries, weekly digest emails, or auto-classifying inbound messages against trained internal knowledge.
Build your chatbot on the free plan, see how it answers, then connect Zapier on Essential when you're ready to push leads and answers across your stack.
