For institutes and professional bodies
Your guidance is detailed, so members email to ask what it means. Your bot answers from your published rules on CPD, exams and registration, and leaves individual decisions to your team.
Example conversation. Your bot answers from the content you give it.
Providing AI Chatbots to Trusted Brands Around The World
What it does for you
Questions follow a member's career: getting qualified, staying current, and the moments that need a decision. FastBots answers the first two from your guidance.
Explains routes to membership, exam dates and formats, and what an application needs, from your published guidance.
Explains what counts as CPD, how to record it and when renewals are due, straight from your CPD guide.
Shows the right process and form, then passes appeals, adjustments and individual circumstances to the right team.
Try it free for 14 days. Cancel any time.
Reviews
“I personally believe that fastbots is one of the best platforms for an individual to provide information to via chats. I would surely prefer fastbots as the best source for providing information.”
“The Chat Bot has been set up extremely well and interacts perfectly with our website. The standard of answers to questions that it puts together has really surprised us. First class company support as well.”
“What impressed me the most was the accuracy of FastBots' responses, making it a valuable tool for my needs to build a chatbot for my work. Thank you for developing this excellent bot. Looking forward to your new features!”
More than a chatbot
Connect FastBots to your existing systems, and a question about registration or CPD becomes a logged enquiry, a support ticket or a live chat with the right team.
Collects the member's name, email and question when the guidance doesn't settle it, then emails it to your team.
Sends enquiries to your CRM, helpdesk or a shared inbox through Zapier or Make, so nothing sits in a general mailbox.
Shows your application portal or adjustments form as a button. With Zapier MCP connected, it can raise a ticket for your team during the chat.
When a question needs judgement, a colleague can step into the same chat with Live Chat during staffed hours.
Live Chat is on Business plan and above, and buttons are on paid plans. Ticket and CRM actions during the chat use Zapier MCP and need a quick setup in your Zapier account.
Setup
Point it at your CPD, exam and registration pages. It can also learn from handbooks as PDF or Word files, and webinar recordings on YouTube.
Remove superseded rules, decide what goes to staff, then test it with the tricky questions your teams answer every week.
Paste one line of code on your website and member area, or share a direct chat link with exam candidates.
Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.
You stay in control
Your bot answers only from guidance you approve. When the guidance doesn't settle a question, it says so and points members to the right team.
Start with your most-asked CPD questions
Try FastBots free for 14 days with 1 chatbot and 200 message credits.
FAQ
No. It explains what your published guidance says and points members to the relevant section. Applying a standard to someone's circumstances, and any registration or conduct decision, stays with your team.
It only answers from the content you choose, so remove superseded guidance and retrain when rules change. Then test the questions around the change, such as new CPD hours or exam formats, before members rely on the update.
No. It doesn't connect to your CPD records. It explains what counts, how to record it and when to submit, and sends questions about an individual record to your CPD team.
Yes. Alongside your website, it can learn from PDF, Word, Excel and CSV files, Google Sheets, typed Q&A entries and recorded webinars on YouTube.
Yes. With Live Chat on Business plan and above, a colleague can step into the same chat during the hours you set. The member fills in a short contact form first, and you can set a fallback message with the right team's contact details.
Yes. It works in around 95 languages, so members can ask in their own language. You can also connect the same bot to WhatsApp, Telegram or Messenger, or share a direct chat link.
14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your CPD guide or exam pages and test it with your team.
Update your guidance and retrain when deadlines, fees or rules change. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly, and you can see which questions it couldn't answer.
Still have a question?
Ask the FastBots chatbot in the corner, or just try it yourself.
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