For hotels, inns and B&Bs
Guests ask about check-in, parking and breakfast before they book, often late at night. Your bot answers from your own pages and sends group and event enquiries to your team.
Example conversation. Your bot answers from the content you give it.
Providing AI Chatbots to Trusted Brands Around The World
What it does for you
Most guest questions land before they book, just before they arrive, or when they need a person. FastBots covers all three, so reception can focus on the guests in front of them.
Explains room types, breakfast, pets, accessibility and location from your own pages, then points guests to book direct.
Covers check-in times, late arrivals, parking and directions from the station, in the guest's own language.
Explains your change and cancellation policy, then passes booking changes, special requests and complaints to your team.
Try it free for 14 days. Cancel any time.
Reviews
“I have tried more AI bots, but FastBots are on another level. The AI is so easy to teach, and it responds very fast, sometime you are wondering if you are chatting with a bot or a human.”
“The Chat Bot has been set up extremely well and interacts perfectly with our website. The standard of answers to questions that it puts together has really surprised us. First class company support as well.”
“What impressed me the most was the accuracy of FastBots' responses, making it a valuable tool for my needs to build a chatbot for my work. Thank you for developing this excellent bot. Looking forward to your new features!”
More than a chatbot
Connect FastBots to the tools you already use, and a question on your website becomes a lead in your CRM, a guest sent to book direct, or a live chat with reception.
Collects a name, email, dates and group size for weddings, group stays and private dining.
Passes enquiries to your CRM, a spreadsheet or Slack through Zapier or Make, so your sales team can follow up the same day.
Shows your booking page as a button when a guest is ready. With Zapier MCP connected, it can book a show-round or call during the chat.
When a guest needs a person, your team can step into the same chat with Live Chat.
Live Chat is on Business plan and above, and buttons are on paid plans. Booking and CRM actions during the chat use Zapier MCP and need a quick setup in your Zapier account.
Setup
Point it at your rooms, FAQs, policies and getting-here pages. It can also learn from your PDF guest guide and local area notes.
Choose the tone, decide what goes to reception, then ask it the questions your guests really ask.
Paste one line of code on your website, or share a direct chat link in your confirmation and pre-arrival emails.
Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.
You stay in control
Your bot only answers from content you approve. If it doesn't know, it says so and shows guests how to reach reception.
Start with your most-asked guest questions
Try FastBots free for 14 days with 1 chatbot and 200 message credits.
FAQ
Not on its own. It explains your rooms and rates from your pages and, on paid plans, shows a button to your booking engine, where guests see live availability. With Zapier MCP connected to a tool you use, it can take actions during the chat. It never takes payments.
It says so instead of guessing, and shows them how to reach reception. You set the fallback message. On Business plan and above, you can also see which questions it couldn't answer, so you can add the missing details.
Yes. It works in around 95 languages, so a guest can ask in Spanish or Japanese and get an answer from your English pages. Test the languages your guests use most before you go live.
Yes. It collects names, dates and numbers in the chat and emails each enquiry to your team. Every enquiry also lands in the built-in Contacts list, and Zapier or Make can pass it on to your CRM or a spreadsheet.
Yes. With Live Chat on Business plan and above, someone at reception can step into the same chat during the hours you set. The guest fills in a short contact form first, and you can set a fallback message for when nobody is free.
Yes. Connect the same bot to WhatsApp, Instagram, Messenger or Telegram, or put a direct chat link in your pre-arrival email. Guests get the same answers wherever they ask.
14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your website and test it with the questions your guests really ask.
Update your website and retrain the bot when rates, policies or facilities change. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly.
Still have a question?
Ask the FastBots chatbot in the corner, or just try it yourself.
