For trade unions and branch teams
Members and new joiners ask the same questions about joining, branches and pay offers. Your bot answers from your own guidance and sends anyone who needs a rep straight to one.
Example conversation. Your bot answers from the content you give it.
Providing AI Chatbots to Trusted Brands Around The World
What it does for you
Most union questions come from people thinking of joining, members looking for information, and members who need a rep. FastBots handles the first two and fast-tracks the third.
Explains who can join, subscription rates and how to sign up, using your published joining pages.
Points members to their branch, meetings, campaigns, pay updates and member benefits, from your own pages.
Shares your member support route straight away and passes casework to reps, without asking for details in the chat.
Try it free for 14 days. Cancel any time.
Reviews
“Fastbots.ai has been a valuable asset to our organization since day one. We have utilized our mascot as the website and Messenger chatbot, which is always available to assist our community members with their inquiries 24/7.”
“I have very little experience with website design or coding, but the entire process of setting up our chatbot was extremely easy. The support is very responsive and helpful. Highly recommend FastBots!”
“I’ve tried a lot of bot builders and this is by far the most user friendly and easiest to train.”
More than a chatbot
Connect FastBots to the tools your union already uses, and a website question becomes a joining enquiry, a rep callback or a live chat with member support.
Collects a member's name, contact details and branch, then emails it to member support, with no need for case details in the chat.
Sends joining enquiries and callback requests to your CRM or the right branch inbox through Zapier or Make.
Shows your online joining form or rep contact page as a button. With Zapier MCP connected, it can raise a support ticket during the chat.
When a member needs a person, your support team can step into the same chat with Live Chat during staffed hours.
Live Chat is on Business plan and above, and buttons are on paid plans. Ticket and CRM actions during the chat use Zapier MCP and need a quick setup in your Zapier account.
Setup
Point it at your joining, branch, benefits and campaign pages. It can also learn from published agreements and guides as PDF or Word files.
Agree the casework wording with your officers, decide what goes to a rep, then test it with real member questions.
Paste one line of code on your website, or connect the same bot to WhatsApp and share a direct chat link with workplace reps.
Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.
You stay in control
Your bot answers only from guidance you approve. When a member needs individual support, it shows them how to reach a rep and leaves the rest to people.
Start with your joining and branch questions
Try FastBots free for 14 days with 1 chatbot and 200 message credits.
FAQ
No. It explains your general process and how to reach a rep, using the wording you approve. Advice on someone's case, legal questions and decisions about representation stay with your reps and officers.
Set a rule so it never asks for case details and shares your member support route as soon as someone describes a problem at work. Test that wording with your officers before you go live.
No. It learns from the content you give it, not your membership system. It explains how to join, update details or check your subs, and sends questions about a member's own account to your team.
Yes, if your branch directory is on your website or in a document you add. You can tell it to ask for the member's workplace or region first, then share the branch and rep contacts you publish.
Yes. With Live Chat on Business plan and above, someone from member support can step into the same chat during the hours you set. The member fills in a short contact form first, and you can set a fallback message for out-of-hours.
Yes. Connect the same bot to WhatsApp, Messenger, Instagram or Telegram, or share a direct chat link in workplace groups. It works in around 95 languages, and with voice switched on members can talk to it in the website chat.
14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your joining and branch pages and test it with a few reps.
Update your pages and retrain when a pay offer, campaign or meeting date changes. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly, and you can see which questions it couldn't answer.
Still have a question?
Ask the FastBots chatbot in the corner, or just try it yourself.
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