FastBots For Messenger
Most Page enquiries on Messenger are the same questions — prices, hours, do you ship there, is this still in stock. FastBots connects to your Facebook Page and answers those from your website and documents, around the clock. Turn on live internet search or a Zapier workflow and the same chatbot starts behaving more like an AI agent — looking things up and pushing captured leads into your CRM after the chat.
Providing AI Chatbots to Trusted Brands Around The World
Quick Answers
It's an assistant that replies to messages sent to your Facebook Page on your behalf. FastBots trains on your website, documents and FAQs, then answers Messenger enquiries using that content — so the replies sound like your business, not a generic bot.
Yes. Messenger is a native channel in FastBots. You connect your Facebook Page through the Integrations screen, choose which Page the chatbot should reply on, and assign the bot. From there it replies to Messenger DMs automatically, and optionally to Page comments too.
Yes — there's a separate toggle for replying to comments on your Facebook Page. You can turn that on or off depending on whether you want public comment replies or just private Messenger conversations.
Yes. On the Business plan ($89/month) and above, Live Chat lets a team member claim a Messenger conversation and take over in real time. The chatbot handles the routine questions and your team picks up the ones that need a human.
Why FastBots
Page enquiries don't stop at 5pm. The chatbot answers product, pricing, hours and shipping questions overnight and at weekends so leads don't sit unread until Monday.
Point it at your site, upload your FAQs, returns policy, menus or service list. Replies come from your real content — not generic AI guesses.
Turn on comment replies if you want the bot to respond publicly under posts, or keep it private and Messenger-only. Both are toggled from the same integration screen.
Ask for name, email and the question they want answered without making them leave Messenger. New leads land in your inbox with a transcript attached.
Switch on live internet search or wire up a Zapier or Make workflow and the same chatbot starts looking things up live and routing captured leads into your CRM after the chat ends.
On the Business plan ($89/month) and above, your team can claim a Messenger conversation and reply in real time. The previous chat history is visible to whoever takes over.
If a buyer messages you in Spanish, French or Portuguese, the bot replies in the same language. Useful if your Page reaches buyers outside your home market.
Run several Facebook Pages? You can connect more than one Page to the same chatbot from the integrations screen, with a clear assign/unassign control per Page.
Real Scenarios
Sizing, stock, shipping costs, returns. The chatbot answers from your product pages and policies instead of asking the shopper to email you and wait.
Hours, service areas, pricing ranges and how to book. Captures the lead's contact details so your team can call back.
Opening hours, menu items, allergens, booking enquiries. The bot answers from your published menu and Page info.
Replies to questions about programmes, pricing and start dates from your sales page. Captures interest and emails the lead through.
Answers questions about listings and viewings. Collects buyer details and forwards them to the agent through a workflow after the chat.
Treatment questions, prices and availability. The bot captures booking enquiries and your team confirms the slot in your existing system.
If a post is getting flooded with the same question, the bot can answer publicly under the comment so future readers see the reply too.
When the team's offline, the bot still collects the enquiry, sends an email transcript and queues the conversation for a human reply in the morning.
Try It Free
Sound Like Something Your Page Inbox Needs?
Free plan, no credit card. Build your first chatbot in minutes.
Setup
Drop in your URL and FastBots crawls your pages — products, FAQs, policies, opening hours. Add any extra PDFs or Google Sheets you want it to know.
House voice
Friendly and helpful, like a knowledgeable shop assistant on the floor. Answer from store policies and product info only. If a shopper wants a refund decision, sizing exchange or a custom order, ask for their email and offer to pass it to the team.
Tell the bot how to speak, what it can and can't answer, and when to ask for the customer's email. Turn on live chat handover if you want a human option.
Open the Messenger integration in FastBots, sign in with the Facebook account that owns the Page, and pick the Page you want the bot to reply on. Your bot is live the moment you authorise it.
Honest Comparison
Most small teams running a Facebook Page weigh up a few options when DMs start piling up: a virtual assistant watching the inbox, Meta's built-in instant reply, or an AI chatbot trained on their content. Here's how FastBots stacks up.
FastBots From $39 / month | Virtual Assistant From ~$400 / month | Meta Instant Reply Free, built-in | |
|---|---|---|---|
Trained On Your Content Pulls from your website, FAQs, policies | Yes crawl your site and upload files | Only what you've briefed them on | No — one static message |
Replies 24/7 Including nights and weekends | Yes | Only within their hours | Yes, but the same canned text |
Multiple Pages Connect several Facebook Pages | Yes, from one bot | Depends on the contract | Per Page only |
Lead Capture Collects email and emails you the transcript | Built-in | Manual | —No |
Human Handover A team member takes the conversation | Live Chat on Business $89/mo+ | That's the whole job | —No |
Comment Replies Replies to public Page comments too | Optional toggle | Yes, if briefed | —No |
Comparison reflects typical alternatives. Other tools may differ — always check current pricing and features before deciding.
Try It Free
Build A Messenger Bot Free — No Credit Card
Free plan, no credit card. Build your first chatbot in minutes.
Very easy-to-use service. It takes 10 minutes to set up a bot. Service also very good value for money.
Got Questions?
The ones we hear most before teams sign up. If yours isn’t here, our support team replies within hours during business days.
It's native. You connect your Facebook Page directly from the FastBots Integrations screen — log in to Facebook, pick the Page, assign the bot. Zapier and Make are optional, for pushing captured leads into a CRM or spreadsheet after a conversation.
Yes, that's a separate toggle. You can keep replies private to Messenger DMs only, or switch on the comments option so the bot also replies under your Page posts. Many people start with DMs only and add comments later.
Not natively. The chatbot can collect the customer's preferred time, contact details and the service they want, then send that through to your team or a tool like Google Sheets via Zapier or Make. For the actual booking, point them at your existing booking link or have your team confirm.
Yes, on the Business plan ($89/month) and above. Live Chat lets your team claim a Messenger conversation, see what the bot already said and reply in real time. You also set availability hours so handover is only offered when someone is actually around to pick it up.
Two places. You can read them in your normal Facebook Page inbox, and you can also see the full transcript inside the FastBots Chat History screen with search, export and email options. Each Messenger conversation is tagged so you know where it came from.
Yes. After connecting the first Page, you can connect additional Pages from the same integration screen and assign the chatbot to each one. You can also unassign or remove a Page at any time.
Messenger is included on the Essential plan ($39/month) and above. The free plan is great for building and testing your chatbot on your own content first — then upgrade when you're ready to connect it to your live Facebook Page.
Crawling a small website and configuring the bot usually takes around 5 minutes. The Messenger connection itself is a few clicks — log in to Facebook, pick the Page, assign the bot, save. The first reply on Messenger goes live almost immediately.
It can answer from any product or policy content you've trained it on. Live product lookups and order status from a connected store are currently only available through our native Shopify integration. For other platforms, the bot answers from your trained content and captures the enquiry for your team.
You configure a fallback message — usually something like "Let me grab someone from the team, what's your email?" The Knowledge Assistant (Business plan and above) also flags unanswered questions so you can add the missing info and the bot improves over time.
Build your Messenger chatbot on the free plan and connect your Facebook Page when you're ready. No credit card required to get started.
