01 · Getting involved
Make joining simple
Explains membership options, subs, trial sessions and how to register, straight from your club website.
- “How do I join?”
- “Can I try a session first?”
- “How much are subs?”
For sports clubs and governing bodies
AI Chatbot for Sports Clubs and Governing Bodies
Volunteers field the same questions about joining, training times and fixtures. Your bot answers from your club's pages and gives clear routes to officials and welfare contacts.
- Trained on your joining, training and fixtures
- Shows welfare contacts straight away
- Sends selection and disputes to officials
Riverside Rovers Hockey Club
Ask your questions here...
fastbots.ai
Example conversation. Your bot answers from the content you give it.
Providing AI Chatbots to Trusted Brands Around The World
What it does for you
One assistant from first enquiry to match day
Club questions come from people getting involved, players planning their week, and anyone who needs an official. FastBots answers the routine ones, so volunteers get their evenings back.
02 · Training and fixtures
Answer the weekly logistics
Covers training times, venues, kit, directions and published fixtures, and points to official notices for changes.
- “When is junior training?”
- “Where is Saturday's away match?”
- “What kit do I need?”
03 · When it needs an official
Point people to the right official
Shows welfare and safeguarding contacts straight away, and sends selection, eligibility and disputes to officials.
- “Who is the welfare officer?”
- “Why wasn't I picked this week?”
- “How do I make a complaint?”
Start Free TrialNo Credit Card Required
Try it free for 14 days. Cancel any time.
Reviews
What community and volunteer organisations say
“It was a very easy task tio create a Chat within minutes. Especially for NonProfitOrg like ours it is a challenge to test new ideas and apps. Demonstrating the bot to the team was an easy effort to get buy in for a project to setup in prod.”
“The issue we had was too many trivial phone calls to our emergency phone, asking for info that was available on the website. Our chatbot has made a big difference, helping people while ensuring our 24/7 number is clear for true emergencies.”
“Fastbots.ai has been a valuable asset to our organization since day one. We have utilized our mascot as the website and Messenger chatbot, which is always available to assist our community members with their inquiries 24/7.”
More than a chatbot
It doesn't just answer. It works as an AI agent for your club.
Connect FastBots to your tools, and a question about joining becomes a new member enquiry, a booked trial or a chat with a club official.
- STEP 1
Captures the enquiry
Collects adult names and contact details from would-be players, volunteers and sponsors.
- STEP 2
Sends it to your tools
Passes enquiries to your membership secretary's inbox or spreadsheet through Zapier or Make.
- STEP 3
Books the trial
Shows your registration or trial booking link as a button. With Zapier MCP connected, it can book a trial session during the chat.
- STEP 4
Hands over to an official
When a question needs a person, a club official can step into the same chat with Live Chat.
Live Chat is on Business plan and above, and buttons are on paid plans. Booking trials during the chat uses Zapier MCP and needs a quick setup in your Zapier account.
Setup
Live on your club website in three steps
- riversiderovers.example/join/training/fixtures/welfare
Add your club information
Point it at your joining, training, fixtures and welfare pages. It can also learn from rulebooks and handbooks as PDFs.
- Only answer from our club's contentShow welfare contacts straight awayNo children's details in chatSelection and eligibility to officials
Set the rules and test it
Agree the welfare wording with your safeguarding lead, then test it as a new player, a parent and a visiting team.
- <script defersrc="https://app.fastbots.ai/embed.js"data-bot-id="your-bot-id"></script>
Add it to your site
Paste one line of code on your club website, or connect it to WhatsApp, Messenger or Instagram.
Already use ChatGPT or Claude?
Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.
You stay in control
Clear about what it answers, and what officials decide
Your bot only answers from content you approve. If it doesn't know, it says so and shows people the right club contact.
Your bot handles
- Joining, subs and trial sessions
- Training times, venues and kit
- Published fixtures and directions
- Rules, handbooks and affiliation steps
- Capturing new member and volunteer enquiries
It hands to you
- Safeguarding reports, which go to your welfare officer
- Selection, eligibility and disciplinary decisions
- Injury, medical or return-to-play advice
- Fixture changes you haven't published yet
- Questions your content doesn't cover
Start with your joining page
Try FastBots free for 14 days with 1 chatbot and 200 message credits.
FAQ
Questions sports clubs ask us
Can it handle safeguarding concerns?
It shouldn't take a report. Tell it to show your welfare officer's contact and approved reporting route straight away, without asking for details. It isn't an emergency service, so your welfare page should also say who to contact in an emergency.
Will it tell people if a match is cancelled?
Only if you've updated the page it learns from and retrained it. For last-minute changes, tell the bot to point people to your official notices or club channel, which stay the source of truth.
Can it decide selection or eligibility?
No. It can explain your published rules and the process to follow. Selection, eligibility and disciplinary decisions stay with your club or governing body officials.
Can junior members sign up through it?
It points parents to your club's registration process and explains junior sessions. Set it up so children's personal details, consent forms and medical information never get collected in the chat.
Does it suit governing bodies as well as clubs?
Yes. Governing bodies can train it on affiliation guidance, competition rules and coach resources, while clubs might start with joining, training and fixtures. Each can run its own bot within its plan's allowance.
Can a club volunteer take over the chat?
Yes. With Live Chat on Business plan and above, a volunteer can step into the same chat during the hours you set. The visitor fills in a short contact form first, and a fallback message covers times when nobody is available.
What do I get in the free trial?
14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your joining and training pages and test it with real questions.
Can volunteers keep it up to date?
Yes. Give one person the job of updating your website and retraining the bot each season. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly, and you can see which questions it couldn't answer.
Still have a question?
Ask the FastBots chatbot in the corner, or just try it yourself.
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