01 · While they plan
Turn a vague idea into a plan
Suggests things to do, events and places to stay from your own guides, based on who's coming and what they enjoy.
- “What's on this weekend?”
- “What can we do with kids?”
- “Where should we stay?”
For tourism boards and visitor centres
AI Chatbot for Tourism Boards and Visitor Centres
Visitors want ideas, travel tips and opening times, often after the visitor centre has closed. Your bot answers from your guides in around 95 languages and sends group enquiries to your team.
- Trained on your guides, events and travel pages
- Answers visitors in around 95 languages
- Sends group and coach enquiries to your team
Visit Larkmoor Valley
Ask your questions here...
fastbots.ai
Example conversation. Your bot answers from the content you give it.
Providing AI Chatbots to Trusted Brands Around The World
What it does for you
One assistant for every stage of a visit
Most visitor questions come while people plan, while they travel, or once they've arrived. FastBots covers all three, even when the visitor centre is closed.
02 · Getting here
Make the journey easy
Covers trains, buses, parking and coach drop-off from your travel pages, and links to operators for live times.
- “How do I get there by train?”
- “Where can we park?”
- “Is there coach parking?”
03 · Once they're here
Help them make the most of the day
Answers rainy-day, accessibility and opening-time questions, and passes groups and complex enquiries to your team.
- “What can we do if it rains?”
- “Which places are step-free?”
- “Is the visitor centre open today?”
Start Free TrialNo Credit Card Required
Try it free for 14 days. Cancel any time.
Reviews
What public and community organisations say
“Excellent chatbot, very intuitive and pleasant to use. I've used other chatbots, but this one is the best.”
“Fastbots.ai has been a valuable asset to our organization since day one. We have utilized our mascot as the website and Messenger chatbot, which is always available to assist our community members with their inquiries 24/7.”
“The issue we had was too many trivial phone calls to our emergency phone, asking for info that was available on the website. Our chatbot has made a big difference, helping people while ensuring our 24/7 number is clear for true emergencies.”
More than a chatbot
It doesn't just answer. It works as an AI agent for your destination.
Connect FastBots to the tools you already use, and a visitor's question becomes a group enquiry in your CRM, a link to the right venue, or a live chat with your team.
- STEP 1
Captures the enquiry
Collects the organiser's name, email, dates and group size for coach trips, clubs and travel trade.
- STEP 2
Sends it to your tools
Passes enquiries to your CRM, a spreadsheet or Slack through Zapier or Make, so the right person follows up.
- STEP 3
Sends visitors onward
Shows the right venue or booking page as a button. With Zapier MCP connected, it can book a call with your group team during the chat.
- STEP 4
Hands over to your team
When a visitor needs a person, your team can step into the same chat with Live Chat.
Live Chat is on Business plan and above, and buttons are on paid plans. Booking and CRM actions during the chat use Zapier MCP and need a quick setup in your Zapier account.
Setup
Live on your destination website in three steps
- visitlarkmoor.example/things-to-do/events/getting-here/where-to-stay
Add your destination guides
Point it at your things-to-do, events, travel and accommodation pages. Visitor guide PDFs and event spreadsheets work too.
- Only answer from my contentSend live travel to the operatorSend tickets to the venue's own siteReply in the visitor's language
Set the rules and test it
Choose the tone, decide what goes to your team, then ask it the questions visitors ask at the desk.
- <script defersrc="https://app.fastbots.ai/embed.js"data-bot-id="your-bot-id"></script>
Add it to your site
Paste one line of code on your website, or share a direct chat link in your visitor guide and newsletters.
Already use ChatGPT or Claude?
Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.
You stay in control
Clear about what it answers, and who confirms the rest
Your bot only answers from content you approve. If it doesn't know, it says so and shows visitors where to go next.
Your bot handles
- Things to do, events and days out
- Getting here by train, bus, car and coach
- Accessibility and family information you publish
- Visitor centre hours and services
- Capturing group and travel trade enquiries
It hands to you
- Live transport times and disruption
- Tickets, rooms and bookings with operators
- Promises that a venue is open on the day
- Guarantees about access for individual needs
Start with your visitor centre's top questions
Try FastBots free for 14 days with 1 chatbot and 200 message credits.
FAQ
Questions tourism teams ask us
Can it give live transport times?
It answers from your published travel guidance and links to the operator for live departures and disruption. Tell it to treat timetables as a guide, not live information, and to point visitors to the operator on the day.
Can it book hotels or attraction tickets?
No. It points visitors to the right venue or accommodation page, and on paid plans it can show a button to that booking page. The operator confirms availability, prices and bookings.
Can we control which places it recommends?
Yes. It only recommends places in the content you add, and you can set rules in plain English, like sticking to the listings you publish. Test it with real visitor questions before you go live.
Can international visitors ask in their own language?
Yes. It works in around 95 languages and answers from your English guides. Test the languages your visitors use most, and have a fluent speaker check important access and safety answers.
Can it handle group and coach trip enquiries?
Yes. It collects the organiser's details, dates and group size in the chat and emails each enquiry to your team. Zapier or Make can also pass enquiries to your CRM or a spreadsheet.
Can a person take over the conversation?
Yes. With Live Chat on Business plan and above, your visitor team can step into the same chat during the hours you set. The visitor fills in a short contact form first, and you can set a fallback message for when the centre is closed.
What do I get in the free trial?
14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your main guides and test it with the questions visitors ask at the desk.
How do we keep events and listings current?
Update your website and retrain the bot when events or listings change. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly, and you can see which questions it couldn't answer.
Still have a question?
Ask the FastBots chatbot in the corner, or just try it yourself.
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