FastBots

For tour operators and guides

AI Chatbot for Tour Companies

Travellers want to know what's included, how big the group is and what happens if it rains. Your bot answers from your tour pages in their language, and sends private tour enquiries to you.

  • Trained on your tours, prices and inclusions
  • Answers travellers in around 95 languages
  • Captures private and group tour enquiries
Heathcote Walking Tours
What's included?Do you pick up from hotels?How big are the groups?Is it OK for kids?
Ask your questions here...
fastbots.ai

Example conversation. Your bot answers from the content you give it.

Providing AI Chatbots to Trusted Brands Around The World

Design Bundles
Syngenta
Pinkpop
Babor
Big Cat Rescue
Holiday Inn
Mansory
University of Miami
University of Arizona
Rentokil Initial
Wim Hof Method
Royal Caribbean
Wiley
UBB
Web Tickets
Wild Fork
Bonjour Paris
Design Bundles
Syngenta
Pinkpop
Babor
Big Cat Rescue
Holiday Inn
Mansory
University of Miami
University of Arizona
Rentokil Initial
Wim Hof Method
Royal Caribbean
Wiley
UBB
Web Tickets
Wild Fork
Bonjour Paris

What it does for you

One assistant for every stage of the trip

Most traveller questions come before they book, on the day of the tour, or when they want something special. FastBots covers all three, wherever they are in the world.

01 · Before they book

Make the tour clear before they pay

Explains what's included, group size, difficulty and your cancellation policy, straight from your tour pages.

  • “What's included in the price?”
  • “What's the group size?”
  • “What's your cancellation policy?”
02 · On the day

Get everyone to the meeting point

Covers pickup times, meeting points, what to wear and what to bring, so travellers can check from their hotel.

  • “Do you pick up from my hotel?”
  • “What should I bring?”
  • “Is the tour in English?”
03 · When it's personal

Send private tours and changes to you

Captures private and group tour enquiries, and passes booking changes, refunds and access needs to your team.

  • “Do you do private tours?”
  • “Is it suitable for wheelchair users?”
  • “Can I move my booking?”
Start Free TrialNo Credit Card Required

Try it free for 14 days. Cancel any time.

Reviews

What customers say about FastBots

“What impressed me the most was the accuracy of FastBots' responses, making it a valuable tool for my needs to build a chatbot for my work. Thank you for developing this excellent bot. Looking forward to your new features!”
Chloe Wang
“This chatbot application is outstanding! It is incredibly simple to use, highly customizable, and extremely user-friendly. The intuitive interface makes it easy to navigate and the customization options allow for a personalized experience.”
Dimitris StefanouGeneral Manager, AdVenture SA · Greece
“I have tried more AI bots, but FastBots are on another level. The AI is so easy to teach, and it responds very fast, sometime you are wondering if you are chatting with a bot or a human.”
Edin MulasalihovicGermany

More than a chatbot

It doesn't just answer. It works as an AI agent for your tour business.

Connect FastBots to the tools you already use, and a question on your tour page becomes a lead in your CRM, a traveller sent to book, or a live chat with your team.

  1. STEP 1

    Captures the enquiry

    Collects a name, email, dates, party size and the tour they want from travellers who aren't ready to book.

  2. STEP 2

    Sends it to your tools

    Passes enquiries to your CRM, a spreadsheet or Slack through Zapier or Make, so you can reply with options fast.

  3. STEP 3

    Sends travellers to book

    Shows your booking page as a button. With Zapier MCP connected, it can book a call about a private tour during the chat.

  4. STEP 4

    Hands over to your team

    When a traveller needs a person, your team can step into the same chat with Live Chat.

Live Chat is on Business plan and above, and buttons are on paid plans. Booking and CRM actions during the chat use Zapier MCP and need a quick setup in your Zapier account.

Setup

Live on your tour website in three steps

  1. heathcotetours.example
    /tours
    /whats-included
    /meeting-points
    /cancellation-policy

    Add your tour pages

    Point it at your tours, inclusions, meeting points and policies. Itinerary PDFs and YouTube videos of your tours work too.

  2. Only answer from my content
    Never promise weather or sightings
    Send refunds and changes to my team
    Reply in the traveller's language

    Set the rules and test it

    Choose the tone, decide what goes to your team, then ask it the questions travellers send at 3am.

  3. <script defer
    src="https://app.fastbots.ai/embed.js"
    data-bot-id="your-bot-id"
    ></script>

    Add it to your site

    Paste one line of code on your tour pages, or share a direct chat link in your booking confirmation emails.

Already use ChatGPT or Claude?

Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.

You stay in control

Clear about what it answers, and what your team does

Your bot only answers from content you approve. If it doesn't know, it says so and shows travellers how to reach you.

Your bot handles

  • Itineraries, inclusions and group sizes
  • Pickup times, meeting points and what to bring
  • Difficulty, age and accessibility information
  • Explaining your cancellation and weather policy
  • Capturing private and group tour enquiries

It hands to you

  • Confirming bookings and live availability
  • Payments, refunds and booking changes
  • Promises about weather or wildlife
  • Specific access needs that need a conversation

Start with your best-selling tour's questions

Try FastBots free for 14 days with 1 chatbot and 200 message credits.

Start Free TrialNo Credit Card Required

FAQ

Questions tour operators ask us

Does it connect to my booking platform?

Not directly. It explains your tours and, on paid plans, shows a button to your booking page, where travellers see live dates and pay. Zapier, Make or Zapier MCP can connect other tools you use, but each one needs setting up and testing in your own Zapier or Make account first.

Will it answer travellers in other languages?

Yes. It works in around 95 languages, so a traveller can ask in Spanish, German or Japanese and get an answer from your English tour pages. Test your most popular tours in the languages you see most.

What does it say about weather and wildlife?

It answers from your published weather and cancellation policy. Tell it never to promise sunshine or sightings, and it won't. If a traveller needs a judgement call on the day, it points them to your team.

Can it help with private and group tours?

Yes. It collects dates, party size and contact details in the chat and emails each enquiry to you. Every lead also lands in your built-in Contacts list, and Zapier or Make can pass it to your CRM or a spreadsheet.

Can a person take over the conversation?

Yes. With Live Chat on Business plan and above, someone on your team can step into the same chat during the hours you set. The traveller fills in a short contact form first, and you can set a fallback message for other time zones.

Can travellers message it on WhatsApp?

Yes. Connect the same bot to WhatsApp, Instagram, Messenger or Telegram, or put a direct chat link in your booking confirmation so travellers can check meeting points on the day.

What do I get in the free trial?

14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your tour pages and test it with real traveller questions.

How do I keep tour details up to date?

Update your website and retrain the bot when dates, prices or routes change. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly, and you can see which questions it couldn't answer.

Still have a question?

Ask the FastBots chatbot in the corner, or just try it yourself.

Start Free TrialNo Credit Card Required