Built For Tour Companies
Travellers compare tours at midnight their time, ask the same dozen questions about pickups, group size and what's included, then book the operator who replies first. FastBots is an AI chatbot trained on your tour pages, and with live internet search or a Zapier workflow connected, it acts more like an AI agent that captures the enquiry and routes it to your team.
Providing AI Chatbots to Trusted Brands Around The World
Quick Answers
A tour chatbot is an AI assistant on your tour company's website that answers traveller questions about your itineraries, prices, inclusions, pickups, group sizes and cancellation policy. It works around the clock, so visitors comparing operators at midnight in their timezone still get answers. When someone is ready to book a private or custom tour, it can collect their details and pass them to your team.
Not on its own. FastBots captures the enquiry (tour name, preferred date, party size, contact details) and sends it to your inbox, or pushes it into your booking system through a Zapier or Make workflow once configured. For instant self-serve booking, link the visitor through to your existing booking page. The chatbot speeds up the bit before the booking, not the checkout itself.
Yes. FastBots supports around 95 languages, so a French family asking about your walking tour and a Japanese couple asking about the same tour both get answered in their own language. You train it once on your English tour content and the assistant handles the translation in the conversation.
Most tour operators have a working chatbot in around 5 minutes. Point FastBots at your website, it crawls your tour pages, FAQ and policies, and you paste a small snippet into your site. After that you can refine the welcome message, suggested questions and lead form to match how your tours are sold.
Why FastBots
Travellers research from the other side of the world. The chatbot replies at 3am their time so they don't drift to a competitor's site for the same answer.
If you're on the road with a group, the bot collects party size, dates and contact details for private and custom tour enquiries and emails them to the office.
International travellers can ask in French, Spanish, German or Japanese and get a clear answer based on your English tour content.
Prices, inclusions, meeting points, group sizes and policies come straight from your own pages, not made-up details that could embarrass you later.
On the Business plan, Live Chat lets your team take over high-value private and group bookings without making the customer start the conversation again.
Tour seasons shift, prices update, new tours launch. Auto retrain (Business plan and above) keeps the chatbot's answers aligned with your current website.
Pickups, dress code, what to bring, kid-friendly, group size, language: the chatbot answers these instantly so your team can focus on real booking enquiries.
Train it on your inclusions and exclusions and travellers stop assuming lunch, entry tickets or transport are bundled when they aren't.
Real Scenarios
Answers what's included, what isn't, meeting points and total duration before the traveller commits.
Confirms which areas and hotels you collect from, and what time pickup runs before the tour starts.
Tells travellers whether a tour is suitable for young children, older travellers, wheelchair users or those with limited mobility, based on what you've written.
Repeats your policy clearly so travellers stop emailing the same question and feel confident booking ahead.
Captures the brief (party size, dates, interests, budget) and forwards it as a lead for your team to quote.
Points the traveller at your booking page for live availability, and captures their details if the tour they want is already sold out.
Asks the right qualifying questions for larger groups so your team gets a useful enquiry, not a one-line email.
Answers French, Spanish, German, Italian and Japanese travellers in their own language from the same trained content.
14-Day Free Trial
Sound Like It Would Save Your Inbox Some Pain?
1 chatbot and 200 message credits. No credit card required.
Setup
Give FastBots your website URL. It crawls your tour pages, FAQ, inclusions, meeting points and policies, and uses that as the source for every answer.
House voice
Friendly and practical. Quote prices in US dollars exactly as they appear on the website. Never confirm a booking inside the chat, never promise specific wildlife sightings or weather, and always offer to take details for a follow-up on private tour enquiries.
Tell it how to talk to travellers (warm, practical, specific about prices) and what not to do, like promising wildlife sightings or confirming bookings inside the chat.
Drop the embed snippet into your tour website, switch on lead collection, and the chatbot is live answering traveller questions and capturing enquiries.
Honest Comparison
Most tour operators answering the same questions on repeat usually weigh up three options: a website chatbot, a generic live chat plugin manned by the team, or a contact form that lands in an inbox nobody checks until morning.
FastBots From $39 / month | Generic Live Chat Plugin Staffed by your team | Website Contact Form Email follow-up only | |
|---|---|---|---|
Answers At 3am In Their Timezone When most international research happens | Yes, 24/7 | Only when staff are online | No - overnight enquiries wait |
Trained On Your Tour Pages Prices, inclusions, meeting points | Yes crawled from your site | Depends on the agent on shift | Not applicable |
Replies In ~95 Languages For international travellers | Yes | Only languages your team speaks | -No |
Captures Private Tour Leads Party size, dates, contact details | Built-in lead form, emailed to you | Manual note-taking | Yes, but slow to follow up |
Human Takeover On Big Bookings For corporate and private tour deals | Live Chat on Business plan ($89/mo) | Yes but every chat is human | No real-time option |
Setup Time From signup to live on the site | ~5 minutes | A few minutes plus staffing | A few minutes, but no automation |
Comparison reflects typical alternatives. Other tools may differ, so always check current pricing and features before deciding.
14-Day Free Trial
Try It Free On Your Own Tour Pages
1 chatbot and 200 message credits. No credit card required.
FastBots is a lifesaver for this solo entrepreneur! It automated appointment scheduling, which doubled my bookings. Just that nuance alone automated a good amount of my sales pipeline. I highly recommend FastBots to anyone looking to scale!
Got Questions?
The ones we hear most before teams sign up. If yours isn’t here, our support team replies within hours during business days.
No. FastBots captures the enquiry (tour, date, party size, name, email) and sends it to your inbox or your booking system through a Zapier or Make workflow. For instant booking, the chatbot points the visitor at your existing booking page. We don't claim native integration with FareHarbor, Bokun or Rezdy unless that's set up through a workflow.
No, and it shouldn't. The chatbot handles the same repeated questions (pickups, inclusions, group size, kid-friendly, cancellation policy) so your team isn't typing the same reply for the tenth time today. Real private-tour and group enquiries still need a human, and on the Business plan ($89/month) Live Chat lets them take over without restarting the conversation.
FastBots supports around 95 languages. A traveller in Berlin can ask in German and get an answer based on your English tour pages, in German. You don't need to translate your website, the assistant handles the language in the conversation.
You can set a fallback message, something like 'Let me grab your email and our team will come back to you with that.' On the Business plan, Knowledge Assistant flags the questions the bot couldn't answer so you can add a clear answer to your training and the bot handles it next time.
No, and you shouldn't let it. In the tone and house rules you tell the chatbot never to promise specific wildlife sightings or weather. It will say something like 'sightings are common but not guaranteed', which is the honest answer and the one that avoids complaints later.
On the Business plan and above, auto retrain re-crawls your chosen tour pages on a schedule (daily, weekly or monthly) so price changes, new tours and seasonal updates flow through to the chatbot's answers without you doing it manually each time.
Yes. FastBots connects to WhatsApp, Instagram, Facebook Messenger and Telegram as supported channels, so the same chatbot that answers on your website can also reply to direct messages and Page enquiries. Channel setup happens inside the FastBots dashboard.
New FastBots accounts start with a 14-day free trial, not the legacy Free plan. It includes 1 chatbot and a one-time allowance of 200 message credits, with no credit card required; different AI models use credits at different rates. You can try the main chatbot features and integrations, except Reseller white-labelling and scheduled automation. When the trial ends, the chatbot goes offline and no test credits remain until you upgrade, while your dashboard, settings, previous chats and Contacts stay accessible. Paid plans start at $39/month. Existing users who were already on the legacy Free plan return to it after their trial.
Around 5 minutes for a first version. Point it at your website, let it crawl your tour pages, paste the embed snippet into your site, and it's live. Most operators then spend an extra half hour refining the welcome message, suggested questions and lead form to match how they sell their tours.
Our data handling is GDPR compliant and that uploaded data isn't used to train OpenAI models through the API connection. You can make a chatbot private, control which domains it can be embedded on, and add password access. For specific regulatory requirements, check the live security details before going live.
Point it at your tour pages, set the tone, and have it answering traveller questions before tomorrow's first pickup. Start during the 14-day free trial and upgrade to keep your chatbot live after the trial.
