For care homes and home care
Families choosing care have lots of questions, often late at night. Your bot explains your services, visiting and admissions steps, and passes personal questions to your team.
Example conversation. Your bot answers from the content you give it.
Providing AI Chatbots to Trusted Brands Around The World
What it does for you
Choosing care is stressful, and families often research late at night. FastBots answers their practical questions gently, then helps them reach your team.
Explains residential, respite and home-care services, the areas you cover and how fees are worked out, from your website.
Shares tour times, directions, parking and what a first visit involves, then collects details so your team can arrange it.
Never assesses care needs or shares resident updates. It explains the next step and who will speak to the family.
Try it free for 14 days. Cancel any time.
Reviews
“Great chatbot product. I did some research on various platforms before choosing fastbots and happy that I did. I’m able to see the chats and address any fine tuning needs immediately. A lot of upload flexibility. Look forward to more bots!”
“I have very little experience with website design or coding, but the entire process of setting up our chatbot was extremely easy. The support is very responsive and helpful. Highly recommend FastBots!”
“The Chat Bot has been set up extremely well and interacts perfectly with our website. The standard of answers to questions that it puts together has really surprised us. First class company support as well.”
More than a chatbot
Connect FastBots to the tools you already use, and a late-night question from a worried family becomes a visit request, a booked tour or a conversation with your team.
Collects a name, phone number and the kind of care they're looking at, without asking for medical details.
Passes visit and callback requests to your admissions inbox, CRM or spreadsheet through Zapier or Make.
Shows your tour booking link as a button. With Zapier MCP connected, it can book a visit during the chat.
When a family needs to talk it through, a team member can step into the same chat with Live Chat.
Live Chat is on Business plan and above, and buttons are on paid plans. Booking during the chat uses Zapier MCP and needs a quick setup in your Zapier account. There's no link to care records.
Setup
Point it at your services, visiting, admissions and fees pages, and add your brochure as a PDF. Leave resident records out.
Set clear limits on care needs and resident updates, then test it with questions from families, visitors and job applicants.
Paste one line of code on your site, or share a direct chat link in the emails you send families.
Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.
You stay in control
Your bot only answers from the content you approve. Anything about a person's care, health or circumstances goes to your team.
Start with the questions families ask first
Try FastBots free for 14 days with 1 chatbot and 200 message credits.
FAQ
No. It explains the services you publish and how your assessment works. Decisions about care needs and suitability stay with your team, and the bot says so kindly.
It only knows what you train it on, so keep resident records out of it. Set it to point relatives to your usual contact route for updates.
Set it to share the right contact straight away, whether that's your phone number, your safeguarding lead or emergency services. It won't try to handle the concern itself.
It can explain your published fee information and how vacancies work. Your team confirms a room and a final fee after speaking to the family.
Yes. With Live Chat on Business plan and above, your team can step into the same chat during the hours you set. The family member fills in a short contact form first, and you can set a message for when nobody is free.
Yes. Switch on voice and they can talk to your bot in the same chat window and hear its answers. Voice is included in the free trial and on Business plan and above. It's not a phone line.
14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your website and test it with the questions families ask first.
Update your website and retrain the bot when something changes. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly, and you can see which questions it couldn't answer.
Still have a question?
Ask the FastBots chatbot in the corner, or just try it yourself.
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