Use Case
Students get stuck at the worst times: 11pm the night before a deadline, halfway through a worked example, on a topic you already covered in week three. FastBots reads your slides, PDFs and lecture transcripts once, then explains the material back in plain English whenever a student asks. It acts as an AI assistant for the course, not a generic chatbot.
Providing AI Chatbots to Trusted Brands Around The World
Quick Answers
It's a chat assistant trained on a specific course, the PDFs, slide decks, lecture transcripts and reading list, so it can explain that material to students on demand. Unlike a general AI tool, it stays inside the course content and answers in the same language and examples the instructor used. Students ask questions in plain English and get explanations grounded in what they're studying.
No. FastBots explains and re-explains the material, but it doesn't grade assignments, certify students or replace teaching. Think of it as a study companion that handles the repetitive 'can you explain this bit again?' questions so instructors can focus on the harder work of feedback, marking and one-to-one support.
Anything that's covered in your course material, definitions, walkthroughs of worked examples, summaries of a chapter, recap of last week's lecture, or 'where in the course did we cover X?'. If a question falls outside the material, you can set it to say so politely rather than guess.
Most course creators have a working bot in around 5 minutes. Upload your PDFs, slides and transcripts, point it at your course website, add a short instruction about tone and topic scope, then paste the embed snippet into your course portal or LMS landing page.
Why FastBots
Upload lecture transcripts, slide PDFs, worksheets and the reading list. The bot answers from your material, not from generic internet sources, so students get explanations that match what you taught.
Students don't study on a 9-to-5 schedule. The bot is available 24/7, so the 'I'm stuck on question 3 and the assignment is due tomorrow' moment doesn't have to wait for office hours.
Set the bot to only answer from your uploaded content and decline off-topic questions. Students get help with your curriculum, not a side-tour through the open internet.
International students can ask in their first language and read the explanation back in the same one. Useful for cohorts where English is the second or third language for a big chunk of the class.
Paste a problem or quote a step a student is stuck on, and the bot can refer back to the closest worked example in your material and explain it step by step.
When a question matches something you've already covered, the bot can say 'this is covered in Module 4, Lesson 2' instead of just answering in isolation, so students learn where to look next time.
On the Business plan, Email Replies lets the same trained bot draft responses to inbound student emails ('when does module 5 unlock?', 'where's the assignment brief?') either auto-sending or queuing for a human to approve.
On the Business plan, Live Chat lets a tutor or teaching assistant take over a conversation when a student needs human judgement, clarifying a graded answer, discussing an extension, or working through a tougher concept.
Real Customer Story
I'm Learning runs e-learning for 3,000 users on top of multiple LMS systems. Owner Miri's four-person team was being interrupted constantly by the same handful of course questions, login issues, where to find a recording, how to reset a password. She trained a FastBots tutor bot on the course content and FAQs and deployed it on the website, on WhatsApp, and inside several LMS systems. Call volume dropped dramatically and the team got their week back.
Real Scenarios
A student rereads a lecture transcript at midnight and asks the bot to explain a section in simpler terms. It paraphrases the material without sending them to a forum to wait until morning.
A maths or science student stuck on a practice problem asks the bot to walk through a similar example from the course slides, one step at a time, until the logic clicks.
Business and finance students ask 'what's the difference between EBITDA and net income?' and the bot answers from the course glossary, using the same wording the instructor used.
Students who can't find a particular reading, video or assignment brief ask the bot. It points them to the exact module and lesson, so the support inbox doesn't fill up with 'where is X?' emails.
Coming up to assessments, students ask the bot to summarise a week, recap key formulas, or suggest the order to revise topics, all from material the instructor has already taught.
Students paste a snippet of their code and ask what's going wrong. The bot points them to the relevant lesson chapter and the concept they should re-read, without writing the assignment for them.
Students whose first language isn't English ask questions in their own language and get explanations back in the same one, easier than translating dense lecture notes by hand.
Email Replies drafts answers to admin and content questions arriving at support@yourcourse.com, so the team approves and sends rather than typing the same answer ten times a week.
14-Day Free Trial
Sound Like Something Your Students Would Actually Use?
1 chatbot and 200 message credits. No credit card required.
Setup
Add your slide PDFs, lecture transcripts, reading list, worksheets and any YouTube lesson recordings. Point it at your course site or LMS pages too, if they're public.
House voice
Warm and patient, like a good teaching assistant. Explain concepts step by step using the course's own examples. Stay inside the course material, if a question isn't covered, say so and suggest the closest lesson rather than guessing.
In Tune AI, tell the bot to answer only from the course material, encourage it to point students to the relevant module, and set a polite fallback for off-topic questions.
Drop one line of code into your course site, LMS landing page or student dashboard. Students can ask questions from inside the same place they already study.
We reduced the amount of calls dramatically. The volume was going crazy.
Got Questions?
The ones we hear most before teams sign up. If yours isn’t here, our support team replies within hours during business days.
No. FastBots is an information and explanation tool, it can walk a student through a concept or a similar worked example, but it doesn't mark assignments, score essays or certify learning. Grading and assessment should stay with your tutors. We'd recommend telling students that clearly in the bot's welcome message.
You decide. In Tune AI you can set the answer sources to your trained content only, write custom instructions telling it to stay inside the course, and configure a fallback message for off-topic questions ('I can only help with the Calculus 101 material, try asking about a specific lesson').
PDFs, Word docs, plain text, CSVs, Google Sheets, manually added text and YouTube video URLs. You can also crawl public course pages and your sitemap. Material behind a student login won't be crawled, but you can upload the underlying PDFs and transcripts directly.
Yes. FastBots supports around 95 languages, a student can ask in Spanish or Mandarin and get the explanation back in the same language, even though your course material is in English. It's not a substitute for translated course content, but it's a real help in mixed cohorts.
Yes, on the Business plan and above. With Live Chat enabled, a tutor or TA can claim a conversation in real time when a student needs human help, for example, discussing an extension or a tricky concept the bot couldn't explain clearly. The student stays in the same chat instead of starting over.
Yes, on the Business plan. Email Replies connects an inbox like support@yourcourse.com, reads inbound emails, drafts replies from your trained content, and either sends automatically or queues drafts for a human to approve. Handy for the 'when does module 5 unlock?' type questions.
It can be told not to. Set the knowledge sources to your trained content only and configure a fallback message like 'I can't find that in the course material, please post in the forum or email your tutor'. You can also review unanswered questions in the Knowledge Assistant (Business plan and above) and add the missing content.
On the Business plan, Auto Retrain revisits selected website sources daily, weekly or monthly so the bot stays close to your latest content. For uploaded PDFs and transcripts, you upload the new versions and remove the old ones when the syllabus changes.
New FastBots accounts start with a 14-day free trial, not the legacy Free plan. It includes 1 chatbot and a one-time allowance of 200 message credits, with no credit card required; different AI models use credits at different rates. You can try the main chatbot features and integrations, except Reseller white-labelling and scheduled automation. When the trial ends, the chatbot goes offline and no test credits remain until you upgrade, while your dashboard, settings, previous chats and Contacts stay accessible. Paid plans start at $39/month. Existing users who were already on the legacy Free plan return to it after their trial.
Each chat session is its own conversation. Course staff with dashboard access can review chat history in FastBots to spot common sticking points, so be transparent with students that conversations are reviewable. Don't ask students to share sensitive personal information through the bot.
Upload one module's worth of material and see if the bot answers the way you'd want it to. No credit card needed to try it.
