The ones we hear most before teams sign up. If yours isn’t here, our support team replies within hours during business days.
+
It works on any Weebly plan that lets you edit the Header Code in Settings → SEO. Most paid Weebly plans allow this. If you're on a plan that doesn't, you'll need to upgrade Weebly to paste the script.
+
No. The script is a one-time paste. Once it's in your Weebly header, any change you make in FastBots; new training content, different colour, updated welcome message; updates on your live site automatically.
+
Yes, if you connect your booking tool through Zapier MCP. With that linked, the bot can take the visitor's details and book the slot right there in the conversation. If you'd rather keep things simple, it can instead collect booking details (name, contact, preferred time) through the lead form, or send the visitor straight to your existing booking link. Your choice of how hands-on it is.
+
You set the fallback. The standard pattern is: the bot says it's not sure, offers to take the visitor's details and tells them you'll follow up. Those unanswered questions are saved so you can train better answers in for next time.
+
The widget loads asynchronously, so it doesn't block your page from rendering. Visitors see your site immediately and the chat icon appears once everything else is ready.
+
Because the script lives in Weebly's site-wide Header Code, the widget appears on every page by default. If you need to hide it on a specific page (like checkout or a thank-you page), that needs a small bit of custom code on that page; ask support and we can point you at the snippet.
+
New FastBots accounts start with a 14-day free trial, not the legacy Free plan. It includes 1 chatbot and a one-time allowance of 200 message credits, with no credit card required; different AI models use credits at different rates. You can try the main chatbot features and integrations, except Reseller white-labelling and scheduled automation. When the trial ends, the chatbot goes offline and no test credits remain until you upgrade, while your dashboard, settings, previous chats and Contacts stay accessible. Paid plans start at $39/month. Existing users who were already on the legacy Free plan return to it after their trial.
+
Yes, on the Business plan and above. Enable Live Chat, set your availability hours, and you (or anyone you invite) can claim a chat and reply in real time. The visitor doesn't have to repeat themselves; you see the full conversation history.
+
FastBots is GDPR compliant and your training data isn't used to train OpenAI's models through the API connection. You can make a chatbot private, restrict it to your domain with domain whitelisting, and rate-limit messages to prevent abuse.
+
Yes. It's removed on the Premium plan and above, or available as an add-on on lower paid plans. Full custom branding and a custom domain for the chat are part of the Reseller plan if you're an agency reselling this to clients.