FastBots For Telegram
If you're handing out a Telegram username on your site, your socials or your community, those messages need answering, and most of them are the same handful of questions. FastBots connects to your Telegram bot through BotFather and replies from your own website, documents and FAQs. It works as an AI agent that gathers details, captures leads and passes the tricky stuff to your team.
Providing AI Chatbots to Trusted Brands Around The World
Quick Answers
A Telegram chatbot is an automated assistant that lives inside Telegram and replies to messages sent to your bot account. With FastBots, that bot is trained on your own website and documents, so it answers in your words rather than giving generic responses.
You create a bot inside Telegram through @BotFather, copy the API token it gives you, and paste it into the Telegram integration in your FastBots dashboard. After authentication, every message sent to your Telegram bot is answered using your trained content.
No. The whole setup is point-and-click, create the bot in BotFather, copy the token, paste it into FastBots, and click Authenticate. Most people are live on Telegram in under 10 minutes.
Anything you've trained it on, your website pages, PDFs, spreadsheets, YouTube videos and manually added Q&As. Common uses include opening hours, pricing, product details, booking enquiries, support questions and lead capture.
Why FastBots
Telegram users expect a fast reply. Your chatbot answers instantly at 2pm or 2am, so people don't bounce to a competitor while they wait.
Point FastBots at your website, upload your PDFs or paste in your FAQs. The bot answers from your own information, not generic AI output.
When someone asks about pricing, booking or quotes, the bot can collect their name, email and details, then email the lead straight to your team.
Turn on live internet search or connect your apps through Zapier MCP, and the assistant can look things up and take real actions in the Telegram chat: booking a slot, creating or updating a CRM contact, or raising a ticket. Prefer it simpler? A Zapier or Make workflow can push captured details into your CRM or spreadsheet after the chat instead.
Telegram is global. FastBots can hold conversations in roughly 95 languages, so an enquiry from anywhere gets a reply in the right one.
On Business plan and above, you can enable Live Chat so a team member takes over when a Telegram conversation needs real judgement.
Chat History stores every Telegram conversation. Search them, export them, or spot questions the bot couldn't answer and add the missing knowledge.
The Telegram bot can share its training with your website widget, WhatsApp, Instagram, Messenger and Slack. One brain, multiple inboxes.
Real Scenarios
Handle the repetitive questions (opening hours, returns, shipping, account help) so your team only sees the conversations that actually need them.
Plumbers, estate agents, accountants and trainers can collect enquiries through their Telegram bot and have leads emailed straight through.
If you run a Telegram community, the bot can answer the same beginner questions every day so admins and mods aren't stuck repeating themselves.
Answer product, sizing, shipping and returns questions before the sale. Capture interest from shoppers who'd rather chat than browse.
Onboard new members with the basics (how to get started, where the docs are, what the rules are) pulled straight from your help centre.
Restaurants, salons, clinics and gyms can answer hours, pricing and availability questions on Telegram, then collect booking details to follow up.
Course creators and coaches can answer student questions on Telegram, pointing them to the right lesson, resource or login page from their trained content.
Train a private Telegram bot on your internal docs so staff can ask quick questions about processes, policies or onboarding without bothering a manager.
Try It Free
Want To See Your Telegram Bot Replying In Your Own Words?
Free plan, no credit card. Build your first chatbot in minutes.
Setup
Drop in your website URL, sitemap or documents. FastBots crawls the content and turns it into the knowledge your Telegram bot will reply from.
House voice
Friendly and helpful, like a junior lettings agent. Answer questions about listings, fees and viewings from the website. If someone wants to book a viewing or make an offer, collect their details and tell them a real agent will be in touch within one working day.
Tell it how to sound, what to answer, what to avoid, and what to say when it doesn't know. Add a fallback message and a lead form so nothing slips through.
Create a bot in Telegram with @BotFather, copy the API token it gives you, paste it into the Telegram integration in FastBots and click Authenticate. Your bot is live.
Honest Comparison
If you're already getting messages on Telegram, you've probably weighed up three options: hire someone to monitor the inbox, set a generic auto-reply, or plug in an AI chatbot trained on your business. Here's how those stack up.
FastBots From $39 / month | Human Inbox Monitor From ~$2,500 / month | Telegram Auto-Reply Free | |
|---|---|---|---|
Answers From Your Own Content Website, PDFs, FAQs | Yes | Yes, once trained | No - generic message only |
Replies 24/7 Including nights and weekends | Yes, instantly | Only during shifts | Yes, but static text |
Captures Lead Details Name, email, enquiry | Yes, emailed to you | Yes, manual | -No |
Human Takeover When the AI hits its limit | Yes, Business plan and above | Always human | -No |
Multi-Channel Web, WhatsApp, Instagram, Messenger, Slack | Yes, one trained brain | Per-channel staffing | Telegram only |
Setup Time To go live | ~10 minutes | Days to hire and train | A few minutes |
Comparison reflects typical alternatives. Other tools may differ, so always check current pricing and features before deciding.
Try It Free
Start Free. Connect To Telegram In About 10 Minutes.
Free plan, no credit card. Build your first chatbot in minutes.
Very easy-to-use service. It takes 10 minutes to set up a bot. Service also very good value for money.
Got Questions?
The ones we hear most before teams sign up. If yours isn’t here, our support team replies within hours during business days.
Open Telegram, search for @BotFather and start a chat. Use the /newbot command to create a bot, give it a name and a username ending in 'bot', and copy the API token BotFather gives you. In FastBots, open your chatbot, go to Integrations, click Connect under Telegram, paste the token, and click Authenticate. Send your bot a test message and it'll reply using your trained content.
No, and we wouldn't pitch it that way. The bot handles the repetitive Telegram messages so your team isn't typing the same answers all day. For anything that needs human judgement, you can enable Live Chat on Business plan and above and a real person takes over the conversation.
Booking, yes. Payments, no. With Zapier MCP connected, the bot can take real actions in the Telegram chat across the apps you link, so it can book the slot in your scheduler, write the lead into your CRM or raise a ticket while the conversation is still happening. What it can do depends on which apps you connect. If you'd rather keep it simple, the bot can instead just collect the booking request (name, contact details, preferred time) and either email it to your team or push it into a tool through Zapier or Make after the chat, or point the customer at your existing booking link. Taking payments isn't something the bot does: send the customer to your checkout or have someone follow up.
You can start free, 1 chatbot, 50 messages a month, no credit card. Paid plans start at $39/month, and Live Chat with human handover is on the Business plan ($89/month) and above. See the pricing page for current limits and add-ons.
You train it once and it uses the same knowledge across every channel. Add your website URL or sitemap, upload PDFs, paste in FAQs, or drop in a YouTube link, and the bot answers from that. You can also write custom instructions in Tune AI to set tone, role and what it should never say.
Around 95 languages. If a Telegram user messages in Spanish, German or Portuguese, the bot can hold the conversation in their language. You can also translate stored conversations on eligible plans.
Yes. The bot you train is one brain, you can deploy it on your website widget, share a direct link, and connect it to Telegram, WhatsApp, Instagram, Messenger and Slack. The training only needs to happen once.
Every conversation lands in Chat History in your FastBots dashboard. You can search them, export them, see which questions the bot couldn't answer, and add those gaps to your training. On Business plan and above you can also translate the transcripts.
Yes. On the integration page in FastBots, click the Settings icon, paste a new BotFather token in place of the old one, and click Authenticate. The chatbot will then respond on the new Telegram bot instead.
The token is what lets FastBots send and receive messages on your bot's behalf, it's stored against your chatbot and only used for that. If you ever want to disconnect, you can revoke the token in BotFather or replace it in FastBots at any time.
Train FastBots on your website, paste in your BotFather token, and let it answer Telegram messages around the clock. Start free, no credit card required.
