Built For OpenCart Stores
Most OpenCart shoppers ask the same handful of questions before they buy — shipping times, returns policy, sizing, stock. FastBots trains a chatbot on your store's pages and FAQs, then drops into your OpenCart theme with a single script. It answers the routine stuff so you only deal with the conversations that actually need you.
Providing AI Chatbots to Trusted Brands Around The World
Quick Answers
An OpenCart chatbot is an AI assistant embedded in your OpenCart storefront that answers shopper questions about products, shipping, returns and policies. FastBots trains on your store's published pages and any FAQ documents you upload, so replies come from your actual content rather than generic answers.
You copy a small script from your FastBots dashboard, then paste it into your active theme's header section through Extensions → Themes in your OpenCart admin. Once you save and refresh your storefront, the chat widget appears on every page.
It can answer questions about products that exist on your trained pages — descriptions, materials, care, shipping rules, return windows and policies. For non-Shopify stores like OpenCart, FastBots does not pull live catalogue data or order status, so anything that changes hourly is best left to your team.
There's a free plan with 1 chatbot and 50 messages a month — enough to test on a quiet store. Paid plans start at $39/month for Essential, which unlocks integrations, file uploads and higher message limits. Live Chat with human handover is on Business at $89/month.
Why FastBots
Most online shopping happens in the evening. The chatbot handles shipping, returns and sizing questions at 10pm so the sale doesn't go cold.
Point it at your OpenCart store and it'll learn your product pages, shipping policy, returns terms and FAQ content. Answers come from your wording, not a generic template.
Buyers asking about trade pricing or bulk orders fill out the lead form inside the chat. Their details land in your inbox — and in your CRM if you connect Zapier or Make.
On the Business plan, the bot can pass a conversation to a real person when it can't answer. The shopper stays in the same window — no "please email us" dead end.
FastBots is an AI chatbot that can act as an AI agent — turn on live internet search or connect a Zapier workflow and it can look things up, route captured leads to your tools and decide when to escalate to a human.
If you sell across borders, shoppers can ask in their own language and get an answer in the same thread. Useful for stores running on OpenCart's multi-language storefronts.
Paste the embed into your theme's header or custom code field once. It works across product pages, category pages, the cart and checkout-adjacent pages.
Update a shipping rate or returns policy? On Business plan and above, auto-retrain can refresh the bot daily, weekly or monthly so it doesn't quote yesterday's prices.
Real Scenarios
Answer "do you ship to Germany?", "what's express delivery?" and "when will it arrive?" from your published shipping policy — without writing the same reply ten times a day.
Walk a hesitant buyer through your 14-day or 30-day returns window, restocking fees and how to start a return — straight from your policy page.
Explain materials, dimensions, voltage, fitment or compatibility from the product description so the shopper doesn't bounce to a competitor while they wait.
Point shoppers at your sizing chart, explain how a particular range fits and reduce the size-related returns that eat into margin.
Capture company name, expected volume and contact details through the lead form, then route them to your sales team by email or Zapier.
When a product is out of stock, the chatbot collects the shopper's email and product interest so your team can follow up when it lands.
Warranty length, gift wrapping, custom orders, VAT for trade customers — surface the answers buyers want before they'll commit to checkout.
Explain your standard dispatch timeline and what to do if a tracking number hasn't moved. If it needs a real lookup, pass the customer to your support team through live chat.
Try It Free
Sound Like It Would Save You Some Repeat Replies?
Free plan, no credit card. Build your first chatbot in minutes.
Setup
Give FastBots your store URL and it crawls your product pages, policy pages and FAQ content. You choose which pages to train on and which to skip.
House voice
Friendly and helpful, like a knowledgeable shop assistant. Stick to shipping, returns, product details and policies from our trained pages. For order-status lookups or refunds, hand over to the team.
Tell the bot how to talk — friendly, plain English, no medical or legal claims — and what to do when it doesn't know. Add Q&A entries for the awkward questions you get every week.
Copy the embed script from FastBots, open Extensions → Themes in OpenCart, paste it into your active theme's header field and save. Refresh the storefront and the chat widget appears.
Honest Comparison
Most OpenCart store owners weigh up three options for handling pre-sale questions: a chatbot trained on store content, a generic live chat tool that waits for a human, or just letting the contact form pick up the slack.
FastBots From $39 / month | Generic Live Chat Human-only | Contact Form Only Free | |
|---|---|---|---|
Answers Out Of Hours Evenings and weekends | Yes 24/7 | Only when staffed | No — email reply later |
Trained On Your Store Product, shipping, returns | Yes crawls your pages | No — agents type each reply | N/A |
Human Handover When the bot can't answer | Yes on Business plan | Yes it's the whole product | —No |
Lead Capture Wholesale, restock, custom orders | Built in, emails the team | Manual by agent | Yes but slow loop |
Multi-Language Cross-border stores | Around 95 languages | Depends on staff | Depends on email replies |
Setup On OpenCart Time to install | ~5 min — paste one script | Varies by tool | Already there |
Comparison reflects typical alternatives. Other tools may differ — always check current pricing and features before deciding.
Try It Free
Try It Free On Your Store This Afternoon
Free plan, no credit card. Build your first chatbot in minutes.
Very easy-to-use service. It takes 10 minutes to set up a bot. Service also very good value for money.
Got Questions?
The ones we hear most before teams sign up. If yours isn’t here, our support team replies within hours during business days.
Yes. The widget is a small JavaScript snippet that loads independently of your theme. You paste it into the theme's header or custom code field through Extensions → Themes, and it appears across every page. If your theme has a non-standard header structure, you can paste it directly into the relevant template file.
No — that deep, live API connection is currently only available for Shopify stores. For OpenCart, the chatbot answers from your trained content: product pages, descriptions, shipping rules and FAQ pages it crawled. It's accurate for anything written on those pages, but it won't quote live stock levels or order status unless you've added that into the training.
Not directly. FastBots doesn't have a native OpenCart order-lookup integration, so the bot can't fetch a specific order in real time. The practical setup is to explain your standard dispatch timeline, then hand the shopper to live chat or your support email when they need an actual order looked up.
No. The chatbot supports the buying decision — it answers questions, captures leads and points shoppers at the right product — but it doesn't take payments or move customers through checkout. The shopper still adds to cart and checks out through OpenCart as normal.
On the Business plan ($89/month) and above, you can turn on live chat. When the bot can't answer or the shopper asks for a human, it offers a handover. A team member claims the chat in the FastBots dashboard, sees the full conversation and replies in real time. You set availability hours so it only offers handover when someone's around.
No, and we wouldn't pitch it as that. It's there to handle the repetitive pre-sale questions — shipping, returns, sizing, policy — so your team has time for the conversations that need judgement. Refunds, complaints and goodwill calls should still go through real people.
When the lead form is filled in, FastBots emails the details to one or more addresses you configure. If you want them in a CRM, a spreadsheet or an email list, connect FastBots through Zapier or Make and the lead is pushed there once the chat ends.
The free plan gives you 1 chatbot and 50 messages a month with no credit card. Essential is $39/month with 2,000 messages and integrations including Zapier, Make and WhatsApp. Business is $89/month and adds live chat handover, email replies and auto-retrain. See the pricing page for the current limits and add-ons.
Yes. On Business plan and above, auto-retrain refreshes selected pages daily, weekly or monthly, so when you update a shipping rate or a returns policy the bot picks it up. On lower plans you can retrain manually whenever you change something significant.
FastBots supports around 95 languages. If a shopper writes in German or Spanish, the bot can reply in the same language using your trained content. Useful for OpenCart stores running multi-language storefronts.
Train it on your store content, paste one script into your theme and let it handle the repeat questions. Start free, no credit card required.
