The ones we hear most before teams sign up. If yours isn’t here, our support team replies within hours during business days.
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It's an installation route, not a deep native integration. You add the FastBots widget to your HubSpot site by pasting a script into the Header HTML in HubSpot settings. That covers most use cases (training, chat, lead capture) without HubSpot needing to expose any extra data.
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Yes. Connect HubSpot via Zapier MCP and the bot can create or update a contact in HubSpot CRM right in the conversation, as soon as the visitor shares their details. What the bot can do depends on which apps and actions you connect. If you'd rather keep it simple, the bot can capture lead details in the chat and send them into HubSpot through a Zapier or Make workflow after the chat instead. Either way, nobody has to copy-paste.
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It can. Many teams turn off the default HubSpot chatflow once FastBots is live because FastBots is trained on the whole site rather than scripted decision trees. You can also leave HubSpot chatflows on for specific pages and use FastBots elsewhere, it's your call.
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Around five minutes for a basic install. Sign up, point FastBots at your HubSpot domain, let it crawl, then paste the script into Header HTML in HubSpot settings. Most of the time goes into reviewing what the bot learned and tweaking the tone, not the install.
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Yes, if you connect your calendar or scheduler via Zapier MCP. The bot collects the visitor's details and can book the slot right in the chat. The actions available depend on what you connect. Prefer to keep it simple? The bot can instead point visitors to your HubSpot meeting link so they book themselves in.
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Yes. As long as you can edit the Header HTML in HubSpot settings, which is available on the free CMS plan and above, you can install the FastBots widget.
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Yes, on the Business plan and above. Live Chat lets a team member claim a conversation when the bot can't answer or the visitor asks for a person. The agent sees the full chat history and replies in real time. You can set availability hours so the option only appears when someone's around.
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On the Business plan and above, you can switch on auto retraining and choose daily, weekly or monthly. FastBots revisits the pages you selected and updates the bot when content changes; useful if you regularly publish blog posts or update pricing in HubSpot.
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Yes. You can customise colours, the chat icon, welcome message, suggested questions and widget position. Most teams set it up so it looks like a natural part of the site rather than a third-party widget.
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New FastBots accounts start with a 14-day free trial, not the legacy Free plan. It includes 1 chatbot and a one-time allowance of 200 message credits, with no credit card required; different AI models use credits at different rates. You can try the main chatbot features and integrations, except Reseller white-labelling and scheduled automation. When the trial ends, the chatbot goes offline and no test credits remain until you upgrade, while your dashboard, settings, previous chats and Contacts stay accessible. Paid plans start at $39/month. Existing users who were already on the legacy Free plan return to it after their trial.