Built For Drupal Sites
Drupal sites tend to be content-heavy — policies, programmes, services, documentation — and most visitor questions are already answered somewhere on the site. FastBots crawls your Drupal pages and turns that content into a chat assistant that answers questions, collects leads and points people to the right page. Install it by pasting one script into your active theme's HTML head.
Providing AI Chatbots to Trusted Brands Around The World
Quick Answers
A Drupal chatbot is a chat widget added to a Drupal site that answers visitor questions in natural language. With FastBots, the bot is trained on your own Drupal pages, PDFs and FAQs, so its answers reflect your actual content rather than generic AI replies.
Log in to Drupal admin, go to Appearance and edit your active theme. Find the HTML Head or custom code area, paste the FastBots script, and save. Refresh your site and the chat widget appears on every page.
Yes. The widget is a single JavaScript snippet that loads in the page head, so it works with any Drupal 7, 9 or 10 theme that lets you add code to the HTML head. If your theme doesn't expose that field, you can add the script through a custom block or a head-tags module.
Not by default. The FastBots crawler reads publicly available pages. If important content sits behind authentication, you can upload it directly as PDFs, DOCs, text or a sitemap of indexable URLs instead.
Why FastBots
Point the crawler at your domain and FastBots reads your pages, blog posts and documentation. Answers come from your own content, not generic AI guesses.
Paste the embed snippet into your active theme's HTML head and save. No module to install, no database changes, no Composer commands.
Most Drupal sites get questions evenings and weekends when no one's around to reply. The bot handles routine questions 24/7 and flags the rest for follow-up.
FastBots is an AI chatbot that can act as an AI agent — turn on live internet search for current information, or connect a Zapier or Make workflow to route captured leads into your CRM or spreadsheet.
Show a lead form after a few messages or when someone asks about pricing, quotes or contact details. Lead details are emailed to your team automatically.
On Business plan and above, live chat lets a real team member take over when a conversation needs judgement. The visitor stays in the same chat — no restart, no new form.
Auto retrain (Business plan and above) re-reads selected pages daily, weekly or monthly. When you publish new content in Drupal, the bot stays current without manual work.
Useful for multilingual Drupal sites and public-sector services. The bot can understand and respond in around 95 languages out of the box.
Real Scenarios
Answer routine questions about services, applications, opening hours and contact routes — freeing up phone lines for the cases that genuinely need a person.
Help prospective students and staff find course information, admissions details, term dates and policy documents without digging through deep navigation menus.
Explain programmes, donation options and volunteering routes. Capture enquiries from supporters when no one's available to reply in person.
Drupal is often used for large documentation libraries. The bot can answer specific questions and link to the exact page, rather than pointing visitors at a search box.
Answer recurring member questions about renewals, events, benefits and eligibility — then capture lead details for anything requiring staff follow-up.
Share information about services, locations and how to book — clearly positioned as information, not clinical advice. The bot can't diagnose and shouldn't replace professional guidance.
Reduce the load on contact centres by handling simple status questions, eligibility checks against published criteria, and pointing people to the right form.
Drupal's strength is multilingual content. The chatbot can hold conversations in around 95 languages, useful for sites serving diverse communities.
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Setup
Give FastBots your Drupal URL and it crawls your published pages. You can also add PDFs, Google Sheets, Q&A entries or specific URLs from the site map.
House voice
Helpful, plain-English assistant for residents. Stick to information published on the site. For complex cases, take the resident's name, email and reference number and tell them a team member will follow up within two working days.
In Tune AI, write a short prompt telling the bot what it is, what it can answer, and what to do when it doesn't know. Add a fallback message and a lead form trigger.
Copy the embed snippet from FastBots and paste it into your active theme's HTML head area in Drupal. Save, refresh the site, and the chat widget appears across every page.
Honest Comparison
Most Drupal site owners weighing up a chatbot are comparing FastBots against bolting on a generic chatbot module or just sticking with a contact form and email queue.
FastBots From $39 / month | Generic Chatbot Module Free / variable | Contact Form Only Built-in | |
|---|---|---|---|
Trained On Your Own Content Answers from your Drupal pages and docs | Yes crawl, files, sitemap, Q&A | Usually rule-based, not content-aware | No — visitor writes everything from scratch |
Setup Effort Time from start to live widget | Paste one script in theme head | Module install, config, often dev work | Already there, but no automation |
Answers Outside Working Hours 24/7 visitor questions | Yes instant replies | Limited to scripted flows | No — replies when staff reply |
Lead Capture Collect name, email, message | Built-in form, emailed to your team | Varies by module | Yes, but no conversation context |
Human Handover Real person takes over the chat | Live chat on Business plan | Rare in free modules | Not applicable |
Keeps Up With Site Changes Auto-refresh of source content | Auto retrain daily / weekly / monthly | Manual rule edits | Not applicable |
Comparison reflects typical alternatives. Other tools may differ — always check current pricing and features before deciding.
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Build One Free And See How It Handles Your Content
Free plan, no credit card. Build your first chatbot in minutes.
Very easy-to-use service. It takes 10 minutes to set up a bot. Service also very good value for money.
Got Questions?
The ones we hear most before teams sign up. If yours isn’t here, our support team replies within hours during business days.
The FastBots widget is a standard JavaScript snippet, so it works with Drupal 7, 9 and 10 — anywhere you can add code to the HTML head of your active theme. If your theme doesn't expose that field directly, you can add it through a custom block or a head-tags module.
No. There's no FastBots module to install. You paste one script tag into your theme's HTML head area, save, and the widget loads on every page. That keeps the install lightweight and avoids module conflicts.
Not automatically. The crawler reads publicly available pages. If you need the bot to answer from logged-in content — member areas, intranets, document libraries — upload those documents directly to FastBots as PDFs, DOC or text files instead of relying on the crawl.
The widget loads asynchronously, so it doesn't block your page render. The script is small and lazy-loads the chat interface only when the visitor opens it. You shouldn't see a meaningful change in Lighthouse or Core Web Vitals scores.
Not natively. The chatbot doesn't make live API calls to other tools during a conversation. What it can do is capture appointment requests or enquiry details in the chat, then push them to your CRM, spreadsheet or email list through a Zapier or Make workflow once the chat ends.
FastBots states its data handling is GDPR compliant. You control what content is used for training, you can make the bot private, restrict it to specific domains and add password access. For public sector and council sites, you'd typically link to the bot from your existing privacy notice.
It doesn't have to. Many Drupal sites keep the contact form for formal enquiries and use the chatbot for quick questions and lead capture. The bot can also collect structured details inside the chat — name, email, reference number, message — and email them to your team like a form submission would.
You set the fallback in Tune AI. Most sites configure something like "I don't have that information — would you like me to take your details so the team can follow up?" That captures a lead instead of losing the visitor, and Knowledge Assistant (Business plan and above) shows you which questions kept hitting the fallback so you can add answers.
Yes. You can change colours, the avatar, the welcome message, the placeholder text, suggested questions and the lead form copy. On Premium and above (or via an add-on) you can also remove the "Powered by FastBots" branding.
There's a free plan with 1 chatbot and 50 messages per month — no credit card required. Paid plans start at $39/month for Essential. Live chat handover, auto retrain, knowledge assistant and email replies are on the Business plan ($89/month) and above.
Build it free, train it on your own pages, and decide later if you need more. No credit card required to get started.
