The ones we hear most before teams sign up. If yours isn’t here, our support team replies within hours during business days.
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Yes. In Classic, you paste the FastBots script into Funnel Step → Settings → Tracking Code → Header. In 2.0, you paste it once into Site → Settings → Custom Code → Header and it loads across the whole site. Same script, different place to drop it.
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Yes — once the script is in the Header it loads on every page that uses that tracking code or site-wide setting. That means opt-in, sales page, order form, upsell, downsell and thank-you page all get the same chat widget without pasting code multiple times.
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That's the point. You train the bot on your sales page URL, your FAQ section, your refund policy and any documents you upload — course outlines, bonus PDFs, terms. It then answers from that content rather than making things up. You can also set a fallback message for anything it doesn't know.
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No. The chatbot doesn't act on the ClickFunnels order form or modify a purchase mid-conversation. It answers questions and captures leads. For the actual transaction, the visitor still uses your existing ClickFunnels checkout.
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Yes — through Zapier or Make. When the chat ends and a lead form is submitted, FastBots can trigger a workflow that pushes the contact into ActiveCampaign, Mailchimp, GoHighLevel, a Google Sheet, or wherever you keep your list. The workflow runs after the chat, not mid-conversation.
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The widget loads asynchronously, so it shouldn't block the main page from rendering. For funnels where every millisecond matters on ad traffic, test the page speed before and after install — you can always remove the script if you don't like the trade-off.
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Yes, on the Business plan ($89/month) and above. Live Chat lets a team member claim the conversation, see the chat history and reply in real time within your set availability hours. Outside those hours the bot keeps answering and captures the lead.
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Chat History shows you every conversation, including the ones the bot couldn't answer well. You add the correct answer as a Q&A entry or update your training content, and the bot improves. Don't expect perfect on day one — expect it to get sharper as you see real questions.
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The free plan gives you 1 chatbot and 50 messages per month with no credit card. Paid plans start at $39/month (Essential) and Live Chat with human takeover is on the Business plan from $89/month. If you're running a single funnel, the free or Essential plan is usually enough to start.
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Yes — branding removal is included on the Premium plan ($199/month) and above, or available as a $29/month add-on on lower plans. Useful if you're running a polished high-ticket funnel and don't want a third-party logo on the widget.