Built For Veterinarians
Pet owners ask the same questions over and over — opening hours, prices, whether you're taking new patients, whether to come in now or wait. FastBots learns your clinic's information once, then answers those questions on your website day or night. When something needs a real person, your team can take over the chat.
Providing AI Chatbots to Trusted Brands Around The World
Quick Answers
A vet chatbot is a website assistant trained on your clinic's information — services, opening hours, pricing, registration process and policies. It answers common pet owner questions automatically, so your reception team isn't repeating the same answers all day. It does not diagnose pets or replace clinical judgement.
It handles the questions that fill your phone line: whether you're taking new patients, what a consultation costs, opening hours, vaccinations you offer, whether you see exotics, payment plans, and how to register. For anything urgent or clinical, it points the owner to call the practice or asks if they'd like a callback.
Not directly inside the chat. FastBots can collect the owner's name, pet details, preferred time and contact number, then email the request to your team or push it into a tool you already use through Zapier or Make. Your reception team confirms the booking the way they always do.
No, and it isn't meant to. It takes the repeat questions off their plate — hours, pricing, services, registration — so they can focus on the calls that actually need a person. On the Business plan and above, your team can also jump into a live chat when an owner wants to speak to someone.
Why FastBots
Most owner enquiries arrive in the evening after work. FastBots answers questions about your services, hours and registration process when the practice is closed.
Pricing, opening hours, new patient policy and parking questions get answered on the website instead of tying up your phone line.
When an owner wants to register a pet, the chatbot collects their name, the pet's name and species, and contact details, then emails the enquiry straight to your team.
For anything clinical or urgent, the bot stops trying to answer and points the owner to call the practice — or offers a callback through the lead form.
On the Business plan and above, a team member can take over the chat in real time when an owner needs to speak to a person rather than read an answer.
If owners in your area prefer another language, the chatbot can answer them in it without you maintaining separate content.
FastBots starts as a chatbot trained on your site. With Zapier or Make connected, it works more like an AI assistant — sending captured enquiries straight into your CRM or task list once the chat ends.
Auto Retrain on the Business plan revisits your service and pricing pages on a schedule, so if you change a fee or add a service the bot keeps up.
Real Scenarios
Owners who've just moved area can register their pet through the chat. The bot collects pet name, species, breed, age and owner contact details for your team to follow up.
Consultation fees, vaccination prices, dental work, neutering — the chatbot answers from your published pricing instead of forcing owners to call.
When the practice is closed, the bot states your hours and the out-of-hours emergency provider you refer to, so owners know exactly where to go.
Answers general questions about which vaccinations you offer, flea and worming options, and when puppies and kittens are due, using your own protocols.
Owners can request a repeat prescription through the chat. The bot captures pet name, medication and quantity, then sends the request to your nursing team for processing.
When an owner describes symptoms, the bot doesn't try to diagnose. It offers a callback and captures the pet's details and how urgent it feels so a nurse can prioritise.
If you offer boarding or work with a partner kennel, the chatbot covers vaccination requirements and booking process from your existing information.
Owners often ask whether you treat rabbits, reptiles, birds or small mammals. The bot answers from your services page so they're not driving to the wrong clinic.
Try It Free
Sound Like Something Your Practice Could Use?
Free plan, no credit card. Build your first chatbot in minutes.
Setup
Give FastBots your website URL. It crawls your services, pricing, team, registration and opening hours pages and trains the bot on what it finds.
House voice
Calm, warm and reassuring — pet owners are often worried when they message. Never give clinical advice or diagnose. For symptoms, emergencies or anything urgent, offer a callback or point them to the practice phone number.
Add custom instructions so the chatbot stays in scope — no clinical advice, no diagnosis, always offer a callback for anything urgent or symptom-related.
Copy the embed snippet into your website and the chat widget appears in the corner. Most clinics are live in under an hour.
Honest Comparison
Most small practices weigh up three options for handling out-of-hours and repeat enquiries: a website chatbot, a third-party answering service, or simply letting calls and forms wait until reception opens.
FastBots From $39 / month | Answering Service From ~$200 / month | Contact Form Only Free | |
|---|---|---|---|
Answers 24/7 Including evenings and weekends | Yes | Yes, during contracted hours | No — owners wait |
Trained On Your Clinic Info Services, pricing, policies | Yes, from your site and documents | Reads from a script you provide | Not applicable |
Captures Pet And Owner Details Into your inbox or CRM | Yes, with lead form and Zapier/Make | Yes, by phone notes | Yes, when submitted |
Knows Its Limits On Clinical Advice Stops and offers a callback | Yes, via custom instructions | Depends on operator training | Not applicable |
Live Human Takeover When an owner wants a person | Yes, on Business plan and above | Yes, that's the service | —No |
Setup Time From start to live on site | Around an hour | Days to weeks | Already there |
Comparison reflects typical alternatives. Other tools may differ — always check current pricing and features before deciding.
Try It Free
Try It On Your Own Clinic Website — Free
Free plan, no credit card. Build your first chatbot in minutes.
Truely impressive! As a digital health consult, I’m struck by FastBots' intuitive & robust design, powerful features,and GDPR security ideal for creating secure, responsive bots that enhance patient care and streamline healthcare workflows.
Got Questions?
The ones we hear most before teams sign up. If yours isn’t here, our support team replies within hours during business days.
No. FastBots is positioned as an information and intake tool, not a clinical one. You set custom instructions telling it never to diagnose, never to give clinical advice and to point owners to the practice for anything symptom-related. It can't replace a vet's professional judgement.
Not natively. FastBots doesn't have a native integration with veterinary practice management software. What it can do is capture the appointment request — pet name, owner contact, preferred time — and send it to your team by email or push it into another tool through Zapier or Make. Your reception team confirms the booking.
The bot is trained to recognise urgent language and stop trying to answer. It points the owner to your practice phone number during hours, and to your nominated out-of-hours emergency provider when you're closed. You write those instructions once when you set the bot up.
Yes, on the Business plan and above. Live Chat lets a team member claim a conversation and reply in real time. You can set availability hours so the option only appears when someone is around — outside those hours the bot offers a callback through the lead form instead.
No. It takes the repeat questions — opening hours, pricing, whether you're taking new patients, registration steps — off the phone line. Your team still handles the conversations that need a person, like worried owners, complex cases and actual bookings.
Lead details captured through the chat are stored in your FastBots dashboard and emailed to addresses you nominate. You can export and delete them. FastBots states its data handling is GDPR compliant. For anything that touches clinical records, those still live in your practice management system.
The free plan gives you one chatbot and 50 messages a month, which is enough to test it on your site. Paid plans start at $39/month for Essential. Live Chat with human takeover is on the Business plan at $89/month. You can start free with no credit card required and upgrade only when you need more.
Around an hour for most clinics. You give FastBots your website URL, it crawls your services, pricing and registration pages, you add custom instructions to keep it in scope, and you paste one line of code onto your site. From there you can refine the tone and answers based on real conversations.
Yes. FastBots supports around 95 languages, so if owners in your area prefer Spanish, Polish, French or another language, the bot will respond in it without you having to maintain a second version of your content.
Owners can upload supported image and document files into the chat when you enable that option. Be clear in your instructions that you don't assess photos for clinical decisions — they're for context only, and anything that looks worrying should be a callback or an in-person visit.
Build it on your own clinic website, train it on your services and see how it handles the repeat questions. No credit card required.
