01 · Before reaching out
Answer the practical questions
Explains your approach, fees, insurers, session length and formats, using the words on your own website.
- “Do you offer CBT?”
- “How much is a session?”
- “Do you work with anxiety?”
For therapists and counsellors
AI Chatbot for Therapists
Enquiries arrive while you're in session or off the clock. Your bot answers questions about fees, approach and availability, and signposts anyone in crisis to the right help.
- Answers fee, approach and availability questions
- Collects enquiries while you're in session
- Signposts crisis messages to real help straight away
Quiet Harbour Counselling
Ask your questions here...
fastbots.ai
Example conversation. Your bot answers from the content you give it.
Providing AI Chatbots to Trusted Brands Around The World
What it does for you
Gentle answers from first visit to first session
People often take weeks to reach out. FastBots answers their practical questions calmly and privately, so your first conversation can be about them.
02 · Ready to start
Make the first step feel easy
Shares availability, how the first session works and how to get in touch, then collects contact details for you.
- “Do you have evening appointments?”
- “Do you offer an initial chat?”
- “Is everything I say confidential?”
03 · If someone is struggling
Signpost crisis to real help
Never counsels. If someone mentions self-harm or a crisis, it shares the crisis line details you choose straight away.
- “I'm not coping right now”
- “Can I talk to someone tonight?”
- “Can you call me back?”
Start Free TrialNo Credit Card Required
Try it free for 14 days. Cancel any time.
Reviews
What solo owners say about tone and setup
“I can honestly say that FastBots is the most user-friendly and powerful chatbot I have ever seen. It's a powerful tool that answers my client's questions and it's been super easy to train it to speak in my voice. It's a must-have tool!”
“I actually really like the fast bots platform. It's really simple to use and it's really effective. Building a bot is super easy and it only takes a few minutes. And you can give them great personalities and they're easy to deploy.”
“Fastbots offers me an accessible no-code tool to create my own personal chatbot. It works intuitively and super fast. Questions I asked via the support email were also quickly addressed and resolved. Highly recommended as far as I'm concerned.”
More than a chatbot
It doesn't just answer. It works as an AI agent for your therapy practice.
Connect FastBots to the tools you already use, and an evening enquiry becomes a contact in your list, a booked introductory call or a live chat with you.
- STEP 1
Captures the enquiry
Collects a name, email and preferred times, without asking anyone to explain what they're going through.
- STEP 2
Sends it to your tools
Passes new enquiries to your inbox, spreadsheet or CRM through Zapier or Make, so nothing gets lost while you're in session.
- STEP 3
Books the intro call
Shows your booking link as a button. With Zapier MCP connected, it can book an introductory call during the chat.
- STEP 4
Hands over to you
When you're free, you can step into the same chat with Live Chat during the hours you set.
Live Chat is on Business plan and above, and buttons are on paid plans. Booking during the chat uses Zapier MCP and needs a quick setup in your Zapier account.
Setup
Live on your therapy website in three steps
- quietharbourcounselling.example/about/approach/fees/getting-started
Add your practice pages
Point it at your about, approach, fees and FAQ pages. Add your confidentiality policy so it can explain it in your words.
- Only answer from my practice contentNever give therapeutic adviceShare crisis lines if someone is at riskWarm, calm, low-pressure tone
Set the rules and test it
Add your crisis lines and limits, then test it with real enquiries, including a few it must never try to handle.
- <script defersrc="https://app.fastbots.ai/embed.js"data-bot-id="your-bot-id"></script>
Add it to your website
Paste one line of code on your site. We have guides for WordPress, Wix, Squarespace and more.
Already use ChatGPT or Claude?
Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.
You stay in control
Practical questions yes, therapy no
Your bot only answers from the content you approve. It never tries to help someone through a difficult moment. It points them to people who can.
Your bot handles
- Your approach, specialisms and session formats
- Fees, insurers and cancellation policy
- Availability and how the first session works
- Your confidentiality policy, in your words
- Collecting contact details for you
It hands to you
- Therapeutic advice or assessing what someone needs
- Diagnosing or labelling conditions
- Crisis messages, pointed to crisis lines or emergency services
- Anything about an existing client's sessions
- Questions your content doesn't cover
Start with the questions you answer every week
Try FastBots free for 14 days with 1 chatbot and 200 message credits.
FAQ
Questions therapists ask us
Will it try to counsel people?
No. Set it to answer only from your practice content and to never give therapeutic advice. If someone starts describing what they're going through, it gently suggests getting in touch with you instead.
What happens if someone is in crisis?
Add the crisis lines you want it to share, such as your national suicide and crisis line or Samaritans in the UK, and set it to give them straight away if someone mentions self-harm, suicide or abuse, with emergency services for immediate danger. Test this carefully before you go live.
Will people know they're talking to a bot?
They will if you say so in the welcome message, which we'd recommend. You write the greeting and choose the bot's name, so it's clear from the start that you'll follow up personally.
Can I reply to enquiries myself?
Yes. With Live Chat on Business plan and above, you can step into the same chat during the hours you set. The person fills in a short contact form first, and you can set a gentle message for times you're in session.
Can it book an introductory call?
On paid plans it can show your booking link as a button. With Zapier MCP connected to your calendar, it can book the call during the chat. It doesn't connect directly to practice-management software.
What do I get in the free trial?
14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your website and test it with the questions people ask before they reach out.
How do I keep fees and availability up to date?
Update your website and retrain the bot when something changes. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly, and you can see which questions it couldn't answer.
Still have a question?
Ask the FastBots chatbot in the corner, or just try it yourself.