For day spas and wellness spas
Guests ask about treatments, gift cards and weekend availability while your therapists are with clients. Your bot answers calmly from your menu and passes bookings to reception.
Example conversation. Your bot answers from the content you give it.
Providing AI Chatbots to Trusted Brands Around The World
What it does for you
Spa questions come while guests are choosing, getting ready to visit and planning a gift or group day. FastBots answers the routine ones calmly, so reception can focus on guests in the building.
Describes what's included in each treatment and package, how long it lasts and what it costs, from your own menu.
Covers arrival times, what to bring, robes, parking and your cancellation policy, so guests turn up settled.
Explains gift cards and group spa days, then collects dates and numbers for reception. Health questions go to a therapist.
Try it free for 14 days. Cancel any time.
Reviews
“I can honestly say that FastBots is the most user-friendly and powerful chatbot I have ever seen. It's a powerful tool that answers my client's questions and it's been super easy to train it to speak in my voice. It's a must-have tool!”
“We are impressed with its user-friendly interface and easy setup, the straightforward chatbot training and branding alignment--all a breeze. We’re in the early stages, but we are loving the promising features and excellent customer support.”
“Chatbot saves me and my customers time with emails and messages. Very good customers service as well.”
More than a chatbot
Connect FastBots to the tools you already use, and an evening gift card question becomes a lead in your CRM, a booked treatment or a chat with reception.
Collects names, dates, group size and treatments of interest for spa days, birthdays and couples bookings.
Passes enquiries to your inbox, spreadsheet or CRM through Zapier or Make, ready for reception in the morning.
Shows your booking page as a button. With Zapier MCP connected, it can book the treatment during the chat.
When a guest needs a person, reception can step into the same chat with Live Chat during opening hours.
Live Chat is on Business plan and above, and buttons are on paid plans. Booking during the chat uses Zapier MCP and needs a quick setup in your Zapier account.
Setup
Point it at your treatments, spa days, gift card and visitor pages. Add your price list or brochure as a PDF.
Set clear limits on health questions, then test it with what reception hears every day, including a few it must pass on.
Paste one line of code on your website, or connect the same bot to Instagram, WhatsApp or Messenger.
Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.
You stay in control
Your bot only answers from the content you approve. Anything about a guest's health or a specific booking goes to your team.
Start with your treatment menu
Try FastBots free for 14 days with 1 chatbot and 200 message credits.
FAQ
Set it to answer from your menu and never judge whether a treatment suits someone. Questions about pregnancy, medication, injuries or skin conditions go to your therapists, and the bot can collect contact details so someone calls the guest back.
We don't connect directly to spa management systems. On paid plans the bot can show your online booking page as a button at the right moment. With Zapier MCP connected and configured in your Zapier account, it can book a treatment during the chat.
It can't take payments. It explains what your gift cards cover, how long they last and how to buy one, then shows your gift card page as a button on paid plans.
Yes. With Live Chat on Business plan and above, reception can step into the same chat during the hours you set. The guest fills in a short contact form first. Out of hours, the bot collects details for a call back.
Yes. You write the welcome message and describe the tone in plain English, such as calm, warm and unhurried. Test it with real guest questions and adjust until it sounds like your reception team.
Yes. It can reply in around 95 languages, which helps with hotel guests and visitors from abroad. It still answers only from your own treatment menu and policies.
14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your treatment menu and test it with the questions reception hears every day.
Update your website and retrain the bot when the menu changes. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly, and you can see which questions it couldn't answer.
Still have a question?
Ask the FastBots chatbot in the corner, or just try it yourself.
