FastBots

For restaurants, bistros and pubs

AI Chatbot for Restaurants

The phone rings mid-service with the same questions about tables, allergens and parking. Your bot answers from your menus and pages, and sends private dining enquiries to you.

  • Trained on your menus, allergen guide and hours
  • Captures private dining and event enquiries
  • Hands complaints and special requests to you
Olive & Ember Kitchen
Are you open tonight?Do you have vegan options?Can I bring my dog?Is there parking nearby?
Ask your questions here...
fastbots.ai

Example conversation. Your bot answers from the content you give it.

Providing AI Chatbots to Trusted Brands Around The World

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Design Bundles
Syngenta
Pinkpop
Babor
Big Cat Rescue
Holiday Inn
Mansory
University of Miami
University of Arizona
Rentokil Initial
Wim Hof Method
Royal Caribbean
Wiley
UBB
Web Tickets
Wild Fork
Bonjour Paris

What it does for you

One assistant for every stage of a guest's visit

Most restaurant questions come before guests book, on the day, or when they want something special. FastBots covers all three, so your team can stay on the floor.

01 · Before they book

Answer the menu questions first

Explains the menu, dietary options, prices and opening hours from your own pages, then points guests to your booking page.

  • “Do you have vegan options?”
  • “Can I see the menu?”
  • “Are you open tonight?”
02 · On the day

Handle the questions before they arrive

Covers parking, dogs, children, high chairs, access and how to find you, so nobody needs to ring during service.

  • “Is there parking nearby?”
  • “Can I bring children?”
  • “Do you allow dogs?”
03 · When it's special

Turn private dining questions into leads

Captures dates, party size and contact details for private dining and catering, and passes changes and complaints to you.

  • “Do you have a private dining room?”
  • “Can I change my booking?”
  • “Do you cater for allergies?”
Start Free TrialNo Credit Card Required

Try it free for 14 days. Cancel any time.

Reviews

What food businesses and owners say

“We wanted someone to interact with our customers in a professional manner on our website; Fastbots does just that. It is easy to set up and fine-tune to our tone so as to converse the same way we do with customers in the shop; it can't be beat.”
Michael StevensonBiscovey Fish Bar · United Kingdom
“Chatbot saves me and my customers time with emails and messages. Very good customers service as well.”
Tania LettrariSales & Marketing, kaslo sourdough inc · Canada
“Your product helps me answer customer enquiries in a far more comprehensive way and was easy to install. No more searching, just ask the question, easy.”
Harry JarmanFounder, Outbox Storage Ltd · United Kingdom

More than a chatbot

It doesn't just answer. It works as an AI agent for your restaurant.

Connect FastBots to the tools you already use, and a question about the private room becomes a lead in your spreadsheet, a guest sent to book, or a live chat with your manager.

  1. STEP 1

    Captures the enquiry

    Collects a name, email, date and party size for private dining, events and catering orders.

  2. STEP 2

    Sends it to your tools

    Passes enquiries to a spreadsheet, CRM or Slack through Zapier or Make, so your events lead sees them first thing.

  3. STEP 3

    Points guests to a table

    Shows your booking page as a button when a guest wants a table. With Zapier MCP connected, it can book the table during the chat.

  4. STEP 4

    Hands over to your team

    When a guest needs a person, a manager can step into the same chat with Live Chat.

Live Chat is on Business plan and above, and buttons are on paid plans. Booking and CRM actions during the chat use Zapier MCP and need a quick setup in your Zapier account.

Setup

Live on your restaurant website in three steps

  1. oliveandember.example
    /menus
    /allergens
    /private-dining
    /find-us

    Add your menus and pages

    Point it at your menus, allergen guide, opening hours and find-us page. PDF menus and Word documents work too.

  2. Only answer from my content
    Send allergy guests to staff to confirm
    Send complaints to the manager
    Warm, short, friendly replies

    Set the rules and test it

    Choose the tone, decide what goes to staff, then ask it the questions guests ring about mid-service.

  3. <script defer
    src="https://app.fastbots.ai/embed.js"
    data-bot-id="your-bot-id"
    ></script>

    Add it to your site

    Paste one line of code on your website, or add a direct chat link to your Instagram bio and booking confirmations.

Already use ChatGPT or Claude?

Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.

You stay in control

Clear about what it answers, and what staff decide

Your bot only answers from content you approve. If it doesn't know, it says so and shows guests how to reach you.

Your bot handles

  • Menus, prices and dietary options
  • Opening hours, parking and how to find you
  • Children, dogs and accessibility
  • Sharing your allergen guide and booking page
  • Capturing private dining and catering enquiries

It hands to you

  • Confirming a dish is safe for an allergy
  • Taking payments or deposits
  • Booking changes and special requests
  • Complaints and anything that needs a manager

Start with the questions that ring mid-service

Try FastBots free for 14 days with 1 chatbot and 200 message credits.

Start Free TrialNo Credit Card Required

FAQ

Questions restaurant owners ask us

Can it answer allergy questions safely?

It shares the allergen information you publish and tells guests to check with staff when they order. It won't promise a dish is safe for a particular allergy. You set that rule in plain English, and you can test it before going live.

Can it take table bookings?

On paid plans it shows guests a button to your booking page when they want a table. With Zapier MCP connected to your booking or calendar tool, it can take actions during the chat, but that needs a quick setup in your Zapier account. It never takes payments or deposits.

Can it handle private dining and event enquiries?

Yes. It collects the date, party size and contact details in the chat and emails each enquiry to your team. Zapier or Make can also pass enquiries to a spreadsheet or CRM, so your events lead has them in one place.

Can a person take over the conversation?

Yes. With Live Chat on Business plan and above, a manager can step into the same chat during the hours you set. The guest fills in a short contact form first, and you can set a fallback message for busy service times.

Can I use it on Instagram and WhatsApp?

Yes. Connect the same bot to Instagram, WhatsApp, Messenger or Telegram, so the questions in your DMs get the same answers as your website.

Does it work for tourists who don't speak English?

Yes. It works in around 95 languages, so a visitor can ask in French or Italian and get an answer from your English menu. Test the languages you hear most before you go live.

What do I get in the free trial?

14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your menus and test it with the questions guests ring about.

What if our menu changes every week?

Upload the new menu as a PDF or update your website and retrain the bot. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly, and you can see which questions it couldn't answer.

Still have a question?

Ask the FastBots chatbot in the corner, or just try it yourself.

Start Free TrialNo Credit Card Required