Built For Restaurants
Most guest enquiries are the same handful, opening hours, the menu, allergens, parking, can I bring the dog. FastBots learns your restaurant's information once, then answers those questions on your website day or night. It can also act as an AI agent for booking and event enquiries, gathering the date, party size and contact details, then passing them to your team through a workflow.
Providing AI Chatbots to Trusted Brands Around The World
Quick Answers
A restaurant chatbot is a small chat window on your website that answers guest questions in plain language: opening hours, the menu, allergens, dress code, parking and so on. FastBots trains the bot on your own site and documents, so the answers match what your restaurant actually offers, not generic AI guesses.
Not directly. The chatbot can collect a booking enquiry: name, date, time, party size and any notes: and pass it to your team by email or through a Zapier or Make workflow into a spreadsheet or calendar tool. For instant confirmed bookings, link guests to your existing reservation system.
Yes, based on what's on your website or menu PDFs. The bot will tell guests which dishes are vegan, vegetarian or gluten-free if that's documented. It should always advise guests to flag allergies with staff on arrival: the kitchen has the final word on cross-contamination.
Most restaurants are up and running in around 5 minutes. Point FastBots at your website, let it crawl the menu and info pages, set the tone, then paste a single line of code into your site. You can refine the answers as real questions come in.
Why FastBots
People decide where to eat at 10pm on a Tuesday. The bot answers opening hours, menu and booking questions long after the phone stops being picked up.
Front of house can focus on the room instead of repeating the same hours, parking and allergen answers to caller after caller.
Replies are based on your own menu pages, set menus and policy pages, not generic restaurant content. If a dish isn't on the site, the bot won't invent one.
When a guest asks about a 12-person birthday or a Christmas party, the bot collects the date, party size and contact details and emails them to your events lead.
Visitors and tourists can ask in their own language and get a coherent reply about the menu, opening hours or how to find you.
On Business plan and above, your team can step in via live chat when a guest needs a real person, a complex dietary request, a last-minute large booking or an apology.
Auto-retraining on Business plan and above re-reads your menu and events pages on a daily, weekly or monthly schedule, so the bot doesn't quote last season's specials.
Through Zapier or Make, captured booking and event enquiries can land in Google Sheets, your CRM or a Slack channel once the chat ends, no manual copy-paste.
Real Scenarios
Answers "are you open tonight?", bank holiday hours and last-orders times straight from your contact and info pages.
Walks guests through starters, mains, kids' menu and set menus so they know what to expect before they book.
Points out vegan, vegetarian and gluten-free options based on your menu, while always nudging guests to flag allergies with staff.
Collects name, date, time and party size for tables the online booking widget can't handle, then emails the request to the team.
Explains private room capacity, set menus and minimum spend, then gathers the details your events lead needs to follow up.
Handles questions about corporate lunch drop-offs, party platters and weekend takeaway windows, with a contact form for quotes.
Answers practical "how do I get there" questions, nearest car park, step-free access, dogs welcome, pram-friendly seating.
Tells guests how to buy a gift voucher, where to redeem it and how your loyalty scheme works, with a link to the right page.
14-Day Free Trial
Sound Like It Would Earn Its Keep In Your Restaurant?
1 chatbot and 200 message credits. No credit card required.
Setup
Give FastBots your homepage URL. It crawls your menu, opening hours, events and contact pages and turns them into the bot's knowledge.
House voice
Warm, welcoming and concise: like a good host, not a call centre. Never confirm bookings as final, never guarantee allergen-free dishes; always tell guests to flag allergies with staff on arrival.
Tell the bot how to sound, warm, concise, on-brand, and what it shouldn't do (e.g. confirm bookings itself, give medical-style allergen guarantees).
Add the embed snippet to your site, WordPress, Squarespace, Wix, Webflow or custom HTML, and the chat widget goes live.
Honest Comparison
Most restaurants weighing this up are choosing between a chatbot, leaving the phone ringing during service, or a generic contact form that goes to an inbox no one checks until Monday. Here's how those compare.
FastBots From $39 / month | Phone Only Staff handle every call | Contact Form Email-based enquiries | |
|---|---|---|---|
Available Out Of Service Hours Late-night and pre-opening enquiries | Yes, 24/7 | -No | Form yes, reply no |
Answers Menu And Allergen Questions Based on your own content | Instantly, from your site | Yes, if staff free | No reply until reviewed |
Interrupts Service Front of house focus | -No | Yes every call | -No |
Captures Booking Enquiries Name, date, party size | Yes, emailed to team | Only if someone answers | Yes, but slower |
Handles Multiple Languages Tourists and visitors | Around 95 languages | Staff dependent | English only typically |
Cost Per Month Starting tier | From $39 | Staff time | Free, but slow |
Comparison reflects typical alternatives. Other tools may differ, so always check current pricing and features before deciding.
14-Day Free Trial
Try It On Your Own Menu: Free, No Card Needed
1 chatbot and 200 message credits. No credit card required.
With advanced lead collection and auto retrain, FastBots has incredible features and a user-friendly interface that makes it easy to use. We now spend less time doing manual work & we are happy to have 1 "colleague" ready 24/7 😀
Got Questions?
The ones we hear most before teams sign up. If yours isn’t here, our support team replies within hours during business days.
No, and it shouldn't. The chatbot handles the repetitive questions (hours, menu, parking, dietary basics) so your team can focus on guests in the room. Anything that needs a real person, like a tricky large booking or a complaint, can be picked up by staff through live chat on Business plan and above.
Not directly. FastBots doesn't have a native integration with restaurant booking systems. It can collect the booking enquiry (name, contact, date, time, party size) and email it to your team or push it into a tool like Google Sheets through Zapier. For instant confirmed bookings, link guests through to your existing reservations widget.
On Business plan and above, you can switch on auto-retraining so FastBots re-reads selected pages on a daily, weekly or monthly schedule. On other plans, you trigger a retrain manually after a menu update. Either way, the chatbot stays close to what's actually on your site.
It answers based on what's documented on your website, for example, which dishes are vegan, vegetarian or gluten-free. It is an information and intake tool, not a replacement for a professional allergen check. We recommend setting a house rule so the bot always tells guests to flag allergies with staff on arrival, because the kitchen has the final word on cross-contamination.
Yes. FastBots supports around 95 languages, so a tourist asking in Spanish or French about your set menu can get a clear answer in their own language. The reply is still based on your trained content.
On the Business plan ($89/month) and above, you can enable live chat. The bot will offer to pass the conversation to your team during the hours you set, and any team member can claim the chat from the dashboard, see what's already been said and reply in real time.
By default, leads are emailed to whichever addresses you configure, for example your events lead for private dining enquiries. From there you can use Zapier or Make to route the same enquiry into a CRM, Google Sheet or Slack channel automatically once the chat ends.
Yes, those are supported channels. You can connect the same chatbot to WhatsApp, Instagram, Facebook Messenger and Telegram, so the answers are consistent whether someone DMs you about Sunday lunch or asks on your site.
New FastBots accounts start with a 14-day free trial, not the legacy Free plan. It includes 1 chatbot and a one-time allowance of 200 message credits, with no credit card required; different AI models use credits at different rates. You can try the main chatbot features and integrations, except Reseller white-labelling and scheduled automation. When the trial ends, the chatbot goes offline and no test credits remain until you upgrade, while your dashboard, settings, previous chats and Contacts stay accessible. Paid plans start at $39/month. Existing users who were already on the legacy Free plan return to it after their trial.
For a small restaurant site, around 5 minutes for a first version. Point the crawler at your domain, pick the pages you want included (menu, set menus, events, contact), set the tone, then paste the embed snippet into your site. Most owners then spend a bit of time refining answers as real guest questions come in.
Try FastBots free on your own menu and info pages. No credit card, no commitment, keep it if it earns its place.
