For property managers and letting teams
Tenants and applicants ask about rent, repairs and move-ins all day. Your bot answers from your policies and listings, and sends emergencies and account issues to your team.
Example conversation. Your bot answers from the content you give it.
Providing AI Chatbots to Trusted Brands Around The World
What it does for you
Property questions land at three moments: before someone applies, while they live there, and when something goes wrong. FastBots covers all three.
Covers availability, rent, pet rules and application steps from your listings and policies, then takes their details.
Explains how to pay rent, when it's due and how to log a repair, using your tenant handbook and portal guides.
Shows your 24/7 maintenance line for leaks, lockouts and heating failures, and passes account issues to your team.
Try it free for 14 days. Cancel any time.
Reviews
“The issue we had was too many trivial phone calls to our emergency phone, asking for info that was available on the website. Our chatbot has made a big difference, helping people while ensuring our 24/7 number is clear for true emergencies.”
“Using Fastbots have enabled our clients to be able to offer a better service to their customers while reducing the amounts of queries they have to handle personally. It has been a great time saver for them.”
“What impressed me the most was the accuracy of FastBots' responses, making it a valuable tool for my needs to build a chatbot for my work. Thank you for developing this excellent bot. Looking forward to your new features!”
More than a chatbot
Connect FastBots to the tools you already use, and an evening enquiry becomes a lead in your CRM, a booked viewing or a live chat with a property manager.
Collects the applicant's name, email and the unit they're interested in, even when the office is closed.
Passes leads and tenant requests to your CRM, a spreadsheet or your property software through Zapier or Make.
Shows your viewing or application link as a button. With Zapier MCP connected, it can book the viewing during the chat.
When a tenant needs a person, a property manager can step into the same chat with Live Chat.
Live Chat is on Business plan and above, and buttons are on paid plans. Booking and CRM actions during the chat use Zapier MCP and need a quick setup in your Zapier account.
Setup
Point it at your available homes, tenant FAQs, lease rules and maintenance guides. It can also learn from PDFs and Google Sheets.
Choose the tone, add your emergency wording, then ask it the questions tenants and applicants really ask.
Paste one line of code on your listings and tenant pages, or share a direct chat link in tenant emails.
Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.
You stay in control
Your bot only answers from content you approve. Anything urgent, personal or outside your policies goes to a person.
Start with your tenants' top ten questions
Try FastBots free for 14 days with 1 chatbot and 200 message credits.
FAQ
The bot gives your emergency maintenance number straight away, using the wording you set. For fire, gas or immediate danger, tell it to send people to the emergency services. It doesn't log or dispatch repairs itself, so leaks, lockouts and heating failures always reach a person.
No. It explains your application steps, fees and requirements, and takes the applicant's details. Your team decides on applications and confirms availability.
Yes, when you switch on file uploads. Tenants can add photos, PDFs or Word documents to the chat so your team can see the issue. The bot doesn't diagnose problems from a photo.
Not natively. Enquiries are emailed to your team and saved in the built-in Contacts list, and you can pass them on with Zapier or Make. With Zapier MCP connected, it can create a record in a connected app during the chat.
Yes. With Live Chat on Business plan and above, a team member can step into the same chat during the hours you set. The tenant fills in a short contact form first, and you can set a fallback message for when nobody is online.
Yes. It can reply in around 95 languages, so tenants can ask in the language they're most comfortable with. It still answers from your own policies.
14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your tenant FAQs and listings and test it with real questions.
Update your website and retrain the bot when listings, rent or policies change. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly, and you can see which questions it couldn't answer.
Still have a question?
Ask the FastBots chatbot in the corner, or just try it yourself.
