Built For Plumbers And Trades
When you're on a job, the phone goes to voicemail and the enquiry usually goes to the next plumber on Google. FastBots learns your service areas, callout rates and the work you do, then answers customers on your website day and night. It captures the job details, including a photo if they have one, and emails the lead to you before the next ring.
Providing AI Chatbots to Trusted Brands Around The World
Quick Answers
A plumber chatbot is a chat assistant on your website that answers the questions customers ask before they book a job: service areas, callout charges, emergency availability, the work you do and how to get a quote. FastBots trains it on your own site so the answers match what you actually offer, then captures the customer's details and emails the enquiry to you while they're still in the conversation.
That's the main job it does. When you're under a sink or up on a roof, the chatbot handles the first conversation, qualifies whether it's an emergency or a quote request, and emails you the job details. You ring back when you're done, instead of finding out about the enquiry an hour later from a voicemail.
Yes. If you turn on file uploads, customers can send a photo of the leak, the boiler or the part they need, and it's saved with the rest of the chat. The bot won't diagnose the repair from the image; that's your call when you see it, but having the photo before you arrive makes the visit faster.
Yes. The chatbot runs 24/7, so weekend, evening and middle-of-the-night enquiries still get answered and captured. For emergency callouts it can flag the job as urgent in the email it sends you, so you know which leads to ring back first thing.
Why FastBots
Customers asking about leaks, boilers and callout fees at 9pm get a real answer instead of a voicemail beep. The bot replies straight away while you finish the job you're on.
Train it on your coverage postcodes so it can tell a customer whether you cover their area before either of you wastes time. No more driving an hour for a job that turns out to be miles outside your radius.
The lead form grabs name, number, postcode and a short description of the problem before the chat ends. The details land in your inbox so you can ring back with the right information already in hand.
Turn on file uploads and customers can send a picture of the leak, the boiler badge or the broken tap. You see the problem before you load the van.
Set up keyword triggers so words like 'leak', 'flooding' or 'no hot water' show the lead form straight away and mark the enquiry as urgent. You know which job to ring back first.
The bot answers from your own website, so the prices, minimum charges and weekend rates it quotes match what you actually charge. No more 'the website said it'd be cheaper' arguments.
On the Business plan and above, you or someone in the office can jump in through live chat for big jobs, commercial work or anything that needs a human. The bot handles the rest.
Connect Zapier or Make and new enquiries can drop into a spreadsheet, your CRM or a job-management tool once the chat finishes. Nothing gets retyped from a notebook in the van.
Real Scenarios
Burst pipes and broken boilers don't wait for office hours. The bot triages the problem, captures the address and contact number, and emails you so you can ring back as soon as you're free.
Before anyone fills in a form, the chatbot checks whether the postcode is in your patch and tells the customer what your callout looks like for that area.
For bathroom refits, boiler swaps and full installs, the bot gathers what the customer is after (type of job, rough timing, property type) and sends a tidy summary so you can quote properly.
Answers common questions about boiler brands you service, gas-safe registration, landlord certificates and annual servicing, all from your own site content.
Customers upload a photo of the leak, the cylinder or the broken part. You arrive on site already knowing roughly what you're dealing with and which parts to bring.
Lets agents send through multiple property addresses, gas-safety renewal dates and access details in one chat, with the lead routed to whoever handles your commercial work.
Existing customers can drop in their name and the issue and the bot passes it straight through, so they don't have to explain who they are again.
When a customer wants a quote rather than an immediate visit, the chatbot grabs the best time to call and the details of the job, then drops it into your inbox.
14-Day Free Trial
Sound Like It'd Save You A Few Missed Jobs A Week?
1 chatbot and 200 message credits. No credit card required.
Setup
Give FastBots your website and it crawls your services, area pages, pricing and contact info. Within minutes the bot knows what you do, where you cover and what you charge.
House voice
Friendly and practical, like a plumber explaining the job in plain words. Always confirm postcode and urgency. Never give a fixed quote without seeing the work: say a visit or callback is needed.
In Tune AI, set the tone, the questions it should always ask (postcode, type of job, urgency) and the things it should never promise: like a fixed price without seeing the job.
Copy the embed snippet into your website: WordPress, Wix, Squarespace, a custom build, doesn't matter. The chat widget shows up and starts handling enquiries the same day.
Honest Comparison
Most plumbers we talk to are choosing between three options: a phone answering service, sending missed calls to voicemail, or putting a chatbot on the site. Here's how FastBots stacks up against the other two.
FastBots From $39 / month | Phone Answering Service ~$150–$400 / month | Voicemail Free, but costly | |
|---|---|---|---|
Answers 24/7 Including weekends and nights | Yes, instantly | Usually office hours only | Records, never answers |
Knows Your Services Pricing, areas, callout fees | Trained on your website | Reads a basic script | -No |
Captures Job Details Name, postcode, problem | Lead form inside chat | Takes a message | Customer leaves a name |
Accepts Photos Of the leak or boiler | Yes, with file uploads | -No | -No |
Flags Emergencies So you know what to ring first | Keyword triggers + email | Depends on operator | You guess from the message |
Cost Per Month Typical small plumbing business | From $39 | $150–$400+ | $0 but missed jobs |
Comparison reflects typical alternatives. Other tools may differ, so always check current pricing and features before deciding.
14-Day Free Trial
Try The 14-Day Free Trial And See How It Handles Your Enquiries
1 chatbot and 200 message credits. No credit card required.
I have tested fastbots for 1 month when training the system for my Certified Sustainability Specialist programme. After 1 month of training, I have find the system is very easy to implement and flexible. I have decided to subscribe hence.
Got Questions?
The ones we hear most before teams sign up. If yours isn’t here, our support team replies within hours during business days.
No, and we wouldn't suggest it should. The chatbot handles the repetitive stuff: service areas, callout rates, basic boiler questions, capturing job details, so whoever answers the phone has more time for the conversations that need a human. For commercial work or anything sensitive, you can take over the chat yourself on the Business plan.
No. FastBots can let customers upload a photo so you can see it before you arrive, but it won't diagnose the repair or quote a fix from the image. That's still your job once you're on site, and that's exactly how customers expect it to work.
Not directly. The chatbot captures the job details and the customer's preferred time, then emails the enquiry to you or your office. If you use Zapier or Make, you can push those leads into a job-management tool or spreadsheet automatically. For now the actual confirmation is done by a person.
That's why training and guardrails matter. The bot answers from your own website, so as long as your pricing page is up to date, the quotes match. In Tune AI you can also tell it to never give a firm price without a site visit, and to always offer a callback for bigger jobs.
The bot is on 24/7. You can set up keyword triggers: words like 'flooding', 'leak' or 'no heating', so the lead form shows straight away and the email that lands in your inbox is clearly marked as urgent. When you're up and reading messages, you know which one to ring first.
Almost certainly. FastBots installs on WordPress, Wix, Squarespace, Webflow, GoDaddy, custom HTML and most other site builders by pasting one line of code. If your site was built by an agency, send them the snippet and they'll have it on in 10 minutes.
Both, depending on how you set it up. Out of the box it's a chatbot trained on your site. Turn on live internet search or connect a Zapier or Make workflow and it behaves more like an AI assistant: gathering job details across the conversation, deciding when an enquiry needs to escalate to you, and pushing the captured lead into your CRM or spreadsheet once the chat ends.
Most plumbers are up and running in around 5 minutes. Point FastBots at your website, let it crawl your services and areas pages, set the tone in Tune AI, turn on the lead form and paste the snippet into your site. After that you'll spend more time refining the answers than building anything from scratch.
New FastBots accounts start with a 14-day free trial, not the legacy Free plan. It includes 1 chatbot and a one-time allowance of 200 message credits, with no credit card required; different AI models use credits at different rates. You can try the main chatbot features and integrations, except Reseller white-labelling and scheduled automation. When the trial ends, the chatbot goes offline and no test credits remain until you upgrade, while your dashboard, settings, previous chats and Contacts stay accessible. Paid plans start at $39/month. Existing users who were already on the legacy Free plan return to it after their trial.
Yes. Every conversation is saved in chat history: you can search it, export it and review the questions the bot couldn't answer. That's usually where you'll find easy wins: a new service to add to the site, a price that needs updating, or an FAQ to drop into the bot's knowledge.
Build a plumber chatbot trained on your services, areas and callout rates. Start a free 14-day trial and see how many enquiries it captures while you're on a job.
