For logistics and freight companies
Shippers and prospects ask about transit times, modes and documents around the clock. Your bot answers from your services and lanes, and passes rate requests to your sales team.
Example conversation. Your bot answers from the content you give it.
Providing AI Chatbots to Trusted Brands Around The World
What it does for you
Logistics questions land at three moments: finding a partner, booking a shipment, and while it's on the move. FastBots covers all three from your own content.
Covers your modes, lanes, warehousing and services, so new shippers know quickly if you're the right fit.
Explains what affects price and the documents needed, then collects origin, destination, volume and mode.
Explains how tracking and delivery updates work, and sends shipment-specific questions to your operations team.
Try it free for 14 days. Cancel any time.
Reviews
“Fastbots.ai has been fantastic to work with. They went above and beyond to help me integrate their bot into my store and connect it with Zapier so customers could easily check their order status and shipping info. I highly recommend them!”
“Fastbots removes the need for a FAQ section on my website, making it feel less cluttered. Visitors can ask any questions about my product and get intelligent, concise answers.”
“Using Fastbots have enabled our clients to be able to offer a better service to their customers while reducing the amounts of queries they have to handle personally. It has been a great time saver for them.”
More than a chatbot
Connect FastBots to the tools you already use, and an overnight rate request becomes a lead in your CRM, a booked call or a live chat with sales.
Collects company, email, origin, destination, volume and mode, so your sales team can quote without chasing.
Passes leads to your CRM, TMS or a spreadsheet through Zapier or Make, set up in your own account.
Shows your quote form or booking link as a button. With Zapier MCP connected, it can create the record or book a call during the chat.
When a prospect looks serious, an account manager can step into the same chat with Live Chat.
Live Chat is on Business plan and above, and buttons are on paid plans. Booking and CRM actions during the chat use Zapier MCP and need a quick setup in your Zapier account.
Setup
Point it at your service pages, lanes, warehousing and document guides. It can also learn from PDFs, Excel files and Google Sheets.
Choose the tone, set what goes to sales and operations, then test it with the questions shippers really ask.
Paste one line of code on your website, or share a direct chat link with shippers and partners.
Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.
You stay in control
Your bot only answers from content you approve. Rates, shipment data and customs decisions stay with your people.
Start with your most-asked lane questions
Try FastBots free for 14 days with 1 chatbot and 200 message credits.
FAQ
Not by default. It answers from the content you train it on, so it can explain how tracking works and where to find it. With Zapier MCP connected to a tool that holds shipment data, it can look up a shipment during the chat once you've set that up.
It shares any published pricing guidance and explains what affects a rate, such as weight, dimensions, lane and fuel. Firm rates come from your team, so it collects the shipment details for a quote.
It can explain the documents you list and the customs services you offer. It doesn't give classification or import and export advice, and sends those questions to your team or a licensed customs broker.
Not natively. Leads are emailed to your team and saved in the built-in Contacts list, and you can send them on with Zapier or Make. With Zapier MCP connected, it can take configured actions during the chat.
Yes. With Live Chat on Business plan and above, a team member can step into the same chat during the hours you set. The shipper fills in a short contact form first, and you can set a fallback message for when nobody is online.
Yes. It can reply in around 95 languages, which helps with overseas shippers and partners. You can also share it as a direct chat link or connect it to WhatsApp or Slack.
14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your services and lanes and test it with real questions.
Update your website and retrain the bot when lanes, services or documents change. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly, and you can see which questions it couldn't answer.
Still have a question?
Ask the FastBots chatbot in the corner, or just try it yourself.
