For town and parish councils
Residents ask the clerk about meetings, allotments and hall hire, and about services you don't run. Your bot answers from your own pages and points everything else to the right authority.
Example conversation. Your bot answers from the content you give it.
Providing AI Chatbots to Trusted Brands Around The World
What it does for you
Resident questions are usually about council business, local facilities, or a service someone else runs. FastBots answers the first two and signposts the third.
Finds the next meeting date, the agenda and approved minutes, and explains how residents can speak or ask a question.
Explains hire terms, allotment rules and opening times from your own pages, and collects enquiries for the clerk.
Explains which council runs bins, council tax, roads and planning, and links to their official pages.
Try it free for 14 days. Cancel any time.
Reviews
“Excellent chatbot, very intuitive and pleasant to use. I've used other chatbots, but this one is the best.”
“FastBots AI allows us to easily setup "our" ChatBot architecture and the flexibility of choice among several LLM foundation model providers (OpenAI, Anthropic, and Gemini). Moreover, it provides possibilities for further custom integrations”
“Fastbots.ai has been a valuable asset to our organization since day one. We have utilized our mascot as the website and Messenger chatbot, which is always available to assist our community members with their inquiries 24/7.”
More than a chatbot
Connect FastBots to the tools the clerk already uses, and a resident's question becomes a logged enquiry, a hire request or a conversation with the office.
Collects a name, email and the question for hall hire, allotments and general enquiries, and only what you ask for.
Passes enquiries to the clerk's inbox or a shared spreadsheet through Zapier or Make, so each one has an owner.
Shows your hall booking form as a button. With Zapier MCP connected, it can add a hire request to your bookings sheet during the chat.
When a resident needs a person, the clerk can step into the same chat with Live Chat during office hours.
Live Chat is on Business plan and above, and buttons are on paid plans. Actions during the chat use Zapier MCP and need a quick setup in your Zapier account.
Setup
Point it at your meetings, facilities and contact pages. Agendas, minutes and policy PDFs work too, as do Word files and spreadsheets.
List the services other councils run, decide what goes to the clerk, then ask it the questions residents really ask.
Paste one line of code on your council website, or share a direct chat link in your newsletter and social posts.
Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.
You stay in control
Your bot only answers from content you approve. Anything that needs a council decision, a professional or an urgent response goes to the right person.
Start with your meetings and facilities pages
Try FastBots free for 14 days with 1 chatbot and 200 message credits.
FAQ
It explains who does what and links to the right service. Bins and council tax usually sit with your district or unitary council, and planning decisions with the planning authority. It can share your council's published comments on an application, but it doesn't submit reports or change anyone's account.
No. It handles the routine questions about meetings, facilities and contacts, so the clerk spends less time on repeats. Formal complaints, information requests and anything needing a council decision still go through your usual routes, and the bot explains how to use them.
You decide whether the bot collects anything at all. Many councils start with a public information bot that asks for nothing. If you add the enquiry form, keep it to a name and email, and include it in your own data protection checks before you go live.
Yes. Residents can type in plain English, or switch on voice to talk to the bot and hear its answers. It also replies in around 95 languages. Voice is included in the free trial and on Business plan and above. Keep your phone number and office hours easy to find too.
Yes. With Live Chat on Business plan and above, the clerk can step into the same chat during the hours you set. The resident fills in a short contact form first, and outside those hours the bot shows the usual ways to get in touch.
Yes. It answers from your hire terms and allotment rules, and collects a name, email and the date someone wants. On paid plans it can show a button to your booking form. The clerk still confirms every booking.
14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your meetings, facilities and contact pages and test it with the questions the clerk hears every week.
Add new agendas and approved minutes after each meeting, or retrain the bot on your website. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly, and you can see which questions it couldn't answer.
Still have a question?
Ask the FastBots chatbot in the corner, or just try it yourself.
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