FastBots

For leisure centres and swimming pools

AI Chatbot for Leisure Centres

Visitors want pool times, prices, swimming lessons and hall hire details, and reception is busy. Your bot answers from your centre's information and points bookings to the right place.

  • Trained on your timetables, prices and lessons
  • Points live spaces to your booking system
  • Collects hall hire and party enquiries
Brackenhurst Leisure Centre
When is lane swimming?Do I need a membership?Swimming lessons for kids?Can I hire the sports hall?
Ask your questions here...
fastbots.ai

Example conversation. Your bot answers from the content you give it.

Providing AI Chatbots to Trusted Brands Around The World

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Bonjour Paris
Design Bundles
Syngenta
Pinkpop
Babor
Big Cat Rescue
Holiday Inn
Mansory
University of Miami
University of Arizona
Rentokil Initial
Wim Hof Method
Royal Caribbean
Wiley
UBB
Web Tickets
Wild Fork
Bonjour Paris

What it does for you

One assistant for every kind of visit

Most leisure centre questions are about a visit, a lesson or a booking for a group. FastBots answers the routine ones, so reception can look after the people in front of them.

01 · Planning a visit

Answer timetable and price questions

Explains session times, prices, memberships and facilities from your website, so people arrive knowing what to expect.

  • “When is lane swimming?”
  • “Do I need a membership?”
  • “Is there a family swim?”
02 · Lessons and courses

Guide parents to the right lessons

Explains lesson stages, ages, assessments and how to join, without collecting children's details in the chat.

  • “How do swimming lessons work?”
  • “What age can my child start?”
  • “Is there a waiting list?”
03 · Hire and groups

Turn hire enquiries into useful briefs

Explains rooms, halls and equipment, then collects the activity, date and organiser's details for your bookings team.

  • “Can I hire the sports hall?”
  • “Do you do children's parties?”
  • “Is there a rate for clubs?”
Start Free TrialNo Credit Card Required

Try it free for 14 days. Cancel any time.

Reviews

What organisations and teams say about FastBots

“Excellent chatbot, very intuitive and pleasant to use. I've used other chatbots, but this one is the best.”
Liz Mary Fernndez MarcucciGraphic Designer, Municipalidad de San Fernando · Chile
“Fastbots offers me an accessible no-code tool to create my own personal chatbot. It works intuitively and super fast. Questions I asked via the support email were also quickly addressed and resolved. Highly recommended as far as I'm concerned.”
Martijn AretsFounder, GigCV (and others...) · Netherlands
“Fastbots.ai has been a valuable asset to our organization since day one. We have utilized our mascot as the website and Messenger chatbot, which is always available to assist our community members with their inquiries 24/7.”
Silvia BarahonaVirtual Assistant, ACLAMO · United States

More than a chatbot

It doesn't just answer. It works as an AI agent for your leisure centre.

Connect FastBots to your tools, and a hire enquiry becomes a ready-made brief for your bookings team, a logged request or a chat with reception.

  1. STEP 1

    Captures the enquiry

    Collects the activity, preferred dates and organiser's contact details for hire, party and group enquiries.

  2. STEP 2

    Sends it to your tools

    Passes enquiries to your bookings inbox or spreadsheet through Zapier or Make, so the right team picks them up.

  3. STEP 3

    Points to the next step

    Shows your booking system or lesson waiting list as a button. With Zapier MCP connected, it can log a hire request during the chat.

  4. STEP 4

    Hands over to reception

    When a visitor needs a person, reception can step into the same chat with Live Chat.

Live Chat is on Business plan and above, and buttons are on paid plans. Logging requests during the chat uses Zapier MCP and needs a quick setup in your Zapier account.

Setup

Live on your leisure centre website in three steps

  1. brackenhurstleisure.example
    /timetables
    /swimming-lessons
    /membership
    /facility-hire

    Add your centre information

    Point it at your timetables, prices, lessons and hire pages. It can also learn from PDF timetables and hire brochures.

  2. Only answer from our centre's content
    Point live spaces to the booking system
    No children's details in chat
    Clear, friendly tone

    Set the rules and test it

    Decide what goes to staff, then test it as an adult swimmer, a parent and a club booking the hall.

  3. <script defer
    src="https://app.fastbots.ai/embed.js"
    data-bot-id="your-bot-id"
    ></script>

    Add it to your site

    Paste one line of code on your website, or share a direct chat link in emails and on your social pages.

Already use ChatGPT or Claude?

Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.

You stay in control

Clear about what it answers, and what staff decide

Your bot only answers from content you approve. If it doesn't know, it says so and shows visitors how to reach your team.

Your bot handles

  • Pool, class and gym timetables
  • Prices, memberships and pay-as-you-go options
  • Swimming lesson stages and how to join
  • Facilities, accessibility and parking information
  • Capturing facility hire enquiries

It hands to you

  • Live spaces and confirming bookings
  • Concession and eligibility checks
  • Membership changes, refunds and billing
  • Safeguarding concerns, which go to your named lead
  • Questions your content doesn't cover

Start with your swimming timetable

Try FastBots free for 14 days with 1 chatbot and 200 message credits.

Start Free TrialNo Credit Card Required

FAQ

Questions leisure centre teams ask us

Can it see how many spaces are left in a session?

No. It answers from the content you give it, so live capacity stays in your booking system. On paid plans, add your booking page as a Custom Button and the bot shows it whenever someone asks about spaces.

Can we cover more than one centre?

Yes. Label each centre's pages clearly and tell the bot to ask which centre someone means before it answers. You can also run a separate bot for each centre within your plan's chatbot allowance.

Can it handle facility hire enquiries?

Yes. It explains your rooms, halls and hire process, then collects the activity, preferred date and organiser's contact details. Those can go to your bookings team by email, or through Zapier or Make to a spreadsheet or inbox.

Can it change or cancel memberships?

No. It explains your membership options and how to make a change, then points people to the account area or your staff. Changes, refunds and concession checks stay with your team.

Can reception take over the chat?

Yes. With Live Chat on Business plan and above, a team member can step into the same chat during the hours you set. The visitor fills in a short contact form first, and a fallback message covers busy times.

Can visitors ask in other languages?

Yes. The bot can chat in around 95 languages while still answering from your centre's content. That helps visitors who are more comfortable in another language find timetables and prices.

What do I get in the free trial?

14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on one centre's timetables and prices and test it with real visitor questions.

How do we keep timetables current?

Update your website and retrain the bot when timetables change, for example in school holidays. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly, and you can see which questions it couldn't answer.

Still have a question?

Ask the FastBots chatbot in the corner, or just try it yourself.

Start Free TrialNo Credit Card Required