For IT support companies and MSPs
Prospects want to know your services, response times and pricing before they'll book a call. Your bot answers from your own pages and captures the details of businesses that fit.
Example conversation. Your bot answers from the content you give it.
Providing AI Chatbots to Trusted Brands Around The World
What it does for you
IT buyers ask the same questions at three points. FastBots answers the routine ones, so your account managers and engineers only get the ones that need them.
Explains managed IT, projects, support hours and pricing models from your service pages, any time of day.
Collects company, team size and the reason for switching, then sends the enquiry to your account manager.
Answers how-to questions from your client guides and sends anything that needs a technician to your helpdesk.
Try it free for 14 days. Cancel any time.
Reviews
“FastBots is the best solution I found so far for chatbot creation. I’ve been testing many tools as an AI implementation specialist, and none provide a better and quicker training process. Integrations work great and smooth too.”
“Best chatbot I have ever installed on any of my websites. It is very easy to use, straight forward, and very user-friendly; at the same time, it is very dynamic, robust, and powerful in performance. Great software indeed. Highly recommend it.”
“A no-code solution to expert chatbots - setup and live in mere minutes. FastBots is one of those tools which comes along at the right time, does the thing that others can't, and makes life super easy for people who just want the results!”
More than a chatbot
Connect FastBots to the tools you already use, and a question on your pricing page becomes a lead in your CRM, a booked call or a ticket for your team.
Collects name, email, team size and current setup from businesses looking for a new IT provider.
Passes leads to your CRM, a Slack channel or a spreadsheet through Zapier or Make, so your account manager can follow up.
Shows your booking link as a button. With Zapier MCP connected, it can book the call or raise a ticket during the chat.
When a prospect wants a quote or a client needs an engineer, your team can step into the same chat with Live Chat.
Live Chat is on Business plan and above, and buttons are on paid plans. Booking, CRM and ticket actions during the chat use Zapier MCP and need a quick setup in your Zapier account.
Setup
Point it at your services, support hours, pricing and onboarding pages. It can also learn from PDFs, Word documents and client guides.
Choose the tone, decide what goes to an account manager, then ask it the questions prospects ask before switching provider.
Paste one line of code on your website, or share a direct chat link in your client onboarding emails.
Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.
You stay in control
Your bot only answers from content you approve. If it doesn't know, it says so and shows people how to reach your team.
Start with the questions prospects ask first
Try FastBots free for 14 days with 1 chatbot and 200 message credits.
FAQ
No. It answers from the pages you choose, so it only quotes the response times, support hours and certifications you've published. Add a rule that contract terms come from the signed agreement. If something isn't covered, it says so and offers to connect the visitor with your team.
Yes. It can ask about team size, current setup and what's prompting the switch, then collect contact details with the lead form in the chat. Leads are emailed to your team and saved in the built-in Contacts list.
There's no native connection to PSA tools. You can send leads and enquiries to other tools through Zapier or Make, and with Zapier MCP connected, the bot can raise a ticket or create a CRM record during the chat. Each connection is set up in your own Zapier account.
Yes, for how-to questions your guides cover, like setting up email on a new phone or connecting to the VPN. Train a bot on your client help docs and keep it private or password protected. Anything that needs a technician goes to your team.
Yes. With Live Chat on Business plan and above, an account manager or engineer can step into the same chat during the hours you set. The visitor fills in a short contact form first, and you can set a fallback message for when nobody is online.
Yes. It replies in around 95 languages, so international clients and offices can ask about your services or follow your guides in their own language, using the same content.
14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your service pages and test it with the questions prospects ask before switching provider.
Update your website when services or pricing change and retrain the bot. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly, and you can see which questions it couldn't answer.
Still have a question?
Ask the FastBots chatbot in the corner, or just try it yourself.
