FastBots

For insurance agents and brokers

AI Chatbot for Insurance Agents

Most enquiries start with the same questions: what you cover, how quotes work and how to claim. Your bot answers from your pages, captures quote requests and passes policy questions to you.

  • Trained on the cover you arrange and your process
  • Captures quote requests out of hours
  • Never quotes premiums or confirms cover
Fernbrook Lane Insurance
Do you do landlord cover?How long does a quote take?Can I pay monthly?How do I make a claim?
Ask your questions here...
fastbots.ai

Example conversation. Your bot answers from the content you give it.

Providing AI Chatbots to Trusted Brands Around The World

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Design Bundles
Syngenta
Pinkpop
Babor
Big Cat Rescue
Holiday Inn
Mansory
University of Miami
University of Arizona
Rentokil Initial
Wim Hof Method
Royal Caribbean
Wiley
UBB
Web Tickets
Wild Fork
Bonjour Paris

What it does for you

From first quote to renewal and claims

Most customer questions come at three moments. FastBots answers the routine ones and gets the right details to an agent.

01 · Looking for cover

Answer cover questions on the spot

Explains what cover you arrange, who you work with and how quotes work, straight from your website.

  • “Do you arrange fleet insurance?”
  • “Do you cover electricians?”
  • “How long does a quote take?”
02 · During the policy

Handle mid-term questions faster

Explains how to make changes, pay monthly or update details, then passes anything about a specific policy to your team.

  • “Can I pay monthly?”
  • “Can I add my partner to my car insurance?”
  • “When does my renewal arrive?”
03 · When something happens

Point people to the right claims route

Shares your claims steps and contact numbers, and sends urgent cases straight to the insurer's claims line.

  • “How do I make a claim?”
  • “Do you handle claims for me?”
  • “What's covered in my buildings policy?”
Start Free TrialNo Credit Card Required

Try it free for 14 days. Cancel any time.

Reviews

What insurance agents and brokers say

“I have tried at least 6 bot creators for my website. FastBots was the only one that was extremely simple to setup and install into my WordPress website. FastBots tech support is incredible and they respond fast. I could not be happier.”
Jack VenturiOwner/ Insurance Agent, BestChoiceLifeInsurance.com · United States
“good service. I love the fact that you can train the bot to meet my company needs”
isaakengineer, FidelityIns · kenya
“I don't randomly give 5 star reviews, but FastBot is worth it. This is an absolutely wonderful chat box. The efficient setup, help docs, videos & the impressively accurate information FastBot provides to customers is second to none! Awesome”
Sidney L MunizFounder, Amputee Sock Prints · United States

More than a chatbot

It doesn't just answer. It works as an AI agent for your insurance agency.

Connect FastBots to the tools you already use, and a question on your website becomes a quote request in your CRM, a booked callback or a live chat with an agent.

  1. STEP 1

    Captures the quote request

    Collects a name, email, the cover needed and renewal date, so an agent can prepare quotes before calling back.

  2. STEP 2

    Sends it to your tools

    Passes quote requests to your CRM or a spreadsheet through Zapier or Make, so nothing waits in a voicemail.

  3. STEP 3

    Books the callback

    Shows your booking link as a button. With Zapier MCP connected, it can book the callback or create a task during the chat.

  4. STEP 4

    Hands over to an agent

    For bigger commercial enquiries, an agent can step into the same chat with Live Chat.

Live Chat is on Business plan and above, and buttons are on paid plans. Booking and CRM actions during the chat use Zapier MCP and need a quick setup in your Zapier account.

Setup

Live on your insurance website in three steps

  1. fernbrooklaneinsurance.example
    /landlord-insurance
    /business-insurance
    /claims
    /faq

    Add your cover pages

    Point it at your cover pages, claims guide and FAQs. It can also learn from PDFs, Word files and Google Sheets.

  2. Only answer from my content
    Never quote premiums
    Never say whether a claim is covered
    Send urgent claims to the claims line

    Set the rules and test it

    Decide what goes to an agent, then ask it the questions customers really ask, including the awkward ones.

  3. <script defer
    src="https://app.fastbots.ai/embed.js"
    data-bot-id="your-bot-id"
    ></script>

    Add it to your site

    Paste one line of code on your website, or connect the same bot to WhatsApp and Messenger.

Already use ChatGPT or Claude?

Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.

You stay in control

Clear on cover questions, careful with policies

Your bot only answers from content you approve. Anything about a specific policy, premium or claim goes to a person.

Your bot handles

  • Types of cover you arrange and who you work with
  • How quotes, payments and renewals work
  • Your claims process and contact numbers
  • Office hours and how to reach an agent
  • Capturing quote requests with renewal dates

It hands to you

  • Premiums, quotes and whether something is covered
  • Advice on policy wording or claim disputes
  • Recommending a policy, which needs an agent's judgement
  • Emergencies, sent to the insurer's claims line or emergency services
  • Questions your content doesn't cover

Start with your quote and renewal questions

Try FastBots free for 14 days with 1 chatbot and 200 message credits.

Start Free TrialNo Credit Card Required

FAQ

Questions insurance agents ask us

Will it quote premiums or confirm cover?

No. It can't see insurer systems or anyone's policy. It explains the types of cover you arrange and how quotes work, then collects details so an agent can quote. You can tell it never to say whether a specific situation is covered.

What happens when someone needs to claim?

It explains your claims process from your own pages and gives the right contact details. For anything urgent, like an accident or a burst pipe, set it to point people straight to the insurer's claims line or your out-of-hours number.

Can it handle renewal questions?

Yes, the general ones. It can explain when renewal notices arrive and how to make changes, from your pages, and collect details so an agent can follow up. It doesn't look up individual policies.

Can it send leads to our quote pipeline?

Yes. Leads are emailed to your team and saved in your Contacts list, and you can send them to your CRM through Zapier or Make. With Zapier MCP connected, it can create the record or a callback task during the chat.

Can a person take over the conversation?

Yes. With Live Chat on Business plan and above, an agent can step into the same chat during the hours you set. The customer fills in a short contact form first, and you can set a fallback message for when nobody is online.

Does it work on WhatsApp?

Yes. Connect the same bot to WhatsApp, Messenger, Instagram or Telegram, so customers can ask where they already message. It answers from the same content and rules as your website chat.

What do I get in the free trial?

14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your main cover pages and test it with real customer questions.

How do I keep the answers up to date?

When your cover, insurers or process change, update your pages and retrain the bot. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly, and you can see which questions it couldn't answer.

Still have a question?

Ask the FastBots chatbot in the corner, or just try it yourself.

Start Free TrialNo Credit Card Required