Built For HR Consultancies
Most enquiries to an HR consultancy are the same handful — what's in the retainer, do you cover SMEs, can you help with a disciplinary. FastBots answers those from your own website, qualifies the business by size and pain point, and routes anything case-specific to a real consultant. It's an AI chatbot that behaves more like an AI assistant — gathering the right details before your team picks up the phone.
Providing AI Chatbots to Trusted Brands Around The World
Quick Answers
It's an AI assistant on your consultancy's website that answers the repetitive questions prospects ask — how your retainer works, what's included, whether you cover their company size — and captures their details for a callback. It's trained on your own service pages and approach, not generic HR content, so the answers actually match how you work.
No — and it shouldn't. FastBots can be instructed never to give case-specific advice in writing. When someone asks about a live disciplinary, redundancy or TUPE situation, the chatbot acknowledges the question, explains that the answer depends on the facts, and asks for the details a consultant needs to call them back.
Through the lead form. You can ask for company name, staff headcount, the type of HR support they're after (retainer, project, ad-hoc) and a short description of the issue. That lands in your inbox so a consultant can decide whether it's a fit before they pick up the phone.
Most consultancies have a working chatbot in around five minutes — point it at your website, add a few custom instructions about not giving advice in writing, and paste the embed snippet onto your site. You can then refine the tone and lead form over the following days as real enquiries come in.
Why FastBots
Retainer pricing, SME suitability, what's included — handled at 9pm on a Sunday when a stressed business owner is looking for help.
Custom instructions tell the bot never to give specific employment-law advice in writing. Case-specific questions always route to a qualified consultant.
The lead form asks for headcount and HR pain point up front, so you know if it's a 5-person start-up or a 200-person firm before the callback.
Point it at your service pages, fee bands and FAQ content. It answers from your firm's actual model — retainer, project or ad-hoc — not generic HR.
On the Business plan and above, a consultant can take over the conversation in real time when a prospect needs a human now, not a callback tomorrow.
Through Zapier or Make, captured enquiries can flow straight into your CRM or pipeline tool once the chat ends — no copy-paste from email.
You set the tone. Most consultancies want calm and practical — the bot mirrors that, which matters when someone messages mid-grievance.
Useful if you support clients with international employees or work across multiple regions and need to handle enquiries in their language.
Real Scenarios
Explain how retained HR differs from project work, and capture which one the prospect is leaning toward so a consultant can scope the right proposal.
Answer the 'are we big enough for outsourced HR?' question with a clear yes or no based on your firm's typical client size, then collect their details.
Acknowledge the situation, decline to advise in writing, and gather the essentials — company size, urgency, brief facts — for a same-day callback.
Flag these as case-specific, explain that your team handles them, and route the enquiry to a consultant with the right experience.
Explain what a staff handbook or contract review project looks like with your firm, what's typically included, and capture the request.
Answer questions about manager training, recruitment workshops or compliance refreshers, and book interest for the next cohort.
When new legislation lands, retrain the bot on your fresh guidance page so it handles the inevitable wave of identical questions for you.
Most business owners think about HR problems at the weekend. The chatbot captures the enquiry, the consultant follows up first thing Monday.
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Sound Like Something Your Inbox Would Thank You For?
Free plan, no credit card. Build your first chatbot in minutes.
Setup
Drop in your domain and FastBots crawls your service pages, fee information, sector experience and FAQs. You pick which pages to keep.
House voice
Calm, practical and reassuring — never alarmist. Always acknowledge the stress behind the question, then explain how the firm works without giving case-specific advice in writing.
Add custom instructions — never give specific employment-law advice in writing, always route disciplinary and TUPE questions to a consultant, use a calm and practical tone.
Copy the embed snippet into your website. The chat widget appears on every page, ready to handle enquiries day and night.
Honest Comparison
Most HR consultancies are choosing between a static contact form, an outsourced answering service or just letting enquiries hit the inbox. Here's how a trained chatbot stacks up.
FastBots From $39 / month | Answering Service ~$200+ / month | Website Contact Form Free | |
|---|---|---|---|
Answers Service Questions Retainer, project, fee bands | Yes trained on your site | Reads from a script | No — just collects a name |
Qualifies By Company Size Headcount, sector, pain point | Yes through the lead form | Limited — depends on script | Basic fields only |
Available Out Of Hours Evenings and weekends | 24/7 | Usually office hours | 24/7 but no reply |
Avoids Giving Advice In Writing Custom guardrails | Yes instructed to route | Yes but generic | N/A |
Human Takeover When it matters | Live Chat on Business plan | Human-only by default | —No |
Sends Leads To Your CRM Via Zapier or Make | Yes once configured | Manual handover | Email only |
Comparison reflects typical alternatives. Other tools may differ — always check current pricing and features before deciding.
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Build One On The Free Plan And Test It This Week
Free plan, no credit card. Build your first chatbot in minutes.
I have tested fastbots for 1 month when training the system for my Certified Sustainability Specialist programme. After 1 month of training, I have find the system is very easy to implement and flexible. I have decided to subscribe hence.
Got Questions?
The ones we hear most before teams sign up. If yours isn’t here, our support team replies within hours during business days.
No. FastBots is positioned as an information and intake tool — it can explain how your firm works, what's in your retainer and what you typically handle, but it doesn't diagnose cases or replace professional advice. You set custom instructions telling it to never advise on specific situations in writing and to route those questions to a consultant.
Not natively. The chatbot captures the enquiry — company name, headcount, issue, contact details — and your team follows up to book. You can also point the conversation at your existing booking link if you use Calendly or similar, and the visitor takes it from there.
There's no native integration with HRIS tools today. The chatbot lives on your website and handles prospect enquiries — it isn't reading employee records. If you want captured leads to flow into a CRM or spreadsheet, that's straightforward through Zapier or Make.
Through custom instructions in Tune AI. You can tell it the topics to avoid (live disputes, tribunal predictions, naming specific legislation outcomes), the topics to always route to a consultant, and the tone to use. You can also review chat history regularly to spot anything that needs tightening.
On the Business plan ($89/month) and above, you can enable Live Chat. When the chatbot detects an urgent case-specific question, a consultant can claim the chat and reply in real time. Outside live chat hours, the bot collects the urgency level in the lead form so you can prioritise the callback.
You design it. Most HR consultancies ask for company name, headcount, sector, the type of support needed (retainer, project, one-off question) and a short description. That gives the consultant enough context to decide whether it's a fit and how urgently to call back, before the chat is even over.
No — and it shouldn't try. It handles the repetitive front-end questions that don't really need a human (pricing bands, what's included, do you cover SMEs) so your team spends their time on actual consulting work and qualified callbacks, not retyping the same answers.
On the Business plan and above, you can schedule auto-retraining daily, weekly or monthly on selected pages. When you publish a fresh guidance page about a new piece of legislation, the bot picks it up automatically and handles the inevitable wave of questions about it.
There's a free plan (1 chatbot, 50 messages/month, no credit card) which is fine for testing. Paid plans start at $39/month for Essential. Live Chat, auto-retraining and email replies kick in on the Business plan at $89/month. See the pricing page for current limits.
Around five minutes for a working version — crawl your site, paste the embed snippet, switch on the lead form. The bit that takes longer is reviewing the first week of real conversations and tightening the custom instructions and FAQ entries so the bot sounds genuinely like your firm.
Build a chatbot on your own website content, test it against the questions your inbox sees every week, and decide from there. No credit card needed.
