01 · When someone dies
Make the first call easy
Shows your 24-hour number straight away and shares your approved first-step guidance, with no forms to fill in.
- “Someone has just died. What do I do?”
- “Can I call you at night?”
- “Do you cover my area?”
For funeral directors
AI Chatbot for Funeral Directors
Families often reach your website at a hard moment, unsure where to start. Your bot gently answers practical questions and shows your 24-hour number, so anyone who needs a person can reach one.
- Shows your 24-hour number whenever it's needed
- Answers practical questions gently, any hour
- Passes anything personal to a funeral director
Wychwood Family Funeral Service
Ask your questions here...
fastbots.ai
Example conversation. Your bot answers from the content you give it.
Providing AI Chatbots to Trusted Brands Around The World
What it does for you
Gentle help from the first call to aftercare
Families come to your website when someone has just died, while they plan the funeral and in the weeks after. FastBots answers practical questions calmly and makes it easy to reach a person.
02 · Arranging the funeral
Explain the options clearly
Explains burial and cremation options, what's included, your price list and how the first meeting works.
- “Where is your price list?”
- “What is a direct cremation?”
- “Can we choose our own celebrant?”
03 · After the funeral
Point families to the right support
Shares your aftercare, memorial and bereavement support information, and passes personal questions to your team.
- “When will the ashes be ready?”
- “Do you arrange headstones?”
- “Where can I find bereavement support?”
Start Free TrialNo Credit Card Required
Try it free for 14 days. Cancel any time.
Reviews
What owners say about accuracy and setup
“What impressed me the most was the accuracy of FastBots' responses, making it a valuable tool for my needs to build a chatbot for my work. Thank you for developing this excellent bot. Looking forward to your new features!”
“Great chatbot product. I did some research on various platforms before choosing fastbots and happy that I did. I’m able to see the chats and address any fine tuning needs immediately. A lot of upload flexibility. Look forward to more bots!”
“I have very little experience with website design or coding, but the entire process of setting up our chatbot was extremely easy. The support is very responsive and helpful. Highly recommend FastBots!”
More than a chatbot
It doesn't just answer. It works as an AI agent for your funeral home.
Connect FastBots to the tools you already use, and a request for a call back reaches the right person quickly, without a family having to repeat themselves.
- STEP 1
Takes a call-back request
When a family asks, it collects a name and number for a call back. It never asks anyone to explain what has happened.
- STEP 2
Sends it to your team
Passes call-back requests to your on-call inbox or CRM through Zapier or Make, so nobody is left waiting.
- STEP 3
Books the first meeting
Shows your appointment page as a button. With Zapier MCP connected, it can book an arrangement meeting during the chat.
- STEP 4
Hands over to a person
When a family wants to talk, a funeral director can step into the same chat with Live Chat, or the bot shows your 24-hour number.
Live Chat is on Business plan and above, and buttons are on paid plans. Booking during the chat uses Zapier MCP and needs a quick setup in your Zapier account. Your 24-hour phone line stays the main route for urgent calls.
Setup
Live on your funeral home website in three steps
- wychwoodfunerals.example/when-someone-dies/arranging-a-funeral/price-list/contact-us
Add your guidance pages
Point it at your first steps, arranging a funeral, price list and contact pages. Add your aftercare leaflets as PDFs.
- Show our 24-hour number earlyNever give medical or legal advicePass anything personal to a directorCalm, brief and kind
Set the rules and test it
Agree the tone with your team, then test it with real questions, including the ones it must always pass to a person.
- <script defersrc="https://app.fastbots.ai/embed.js"data-bot-id="your-bot-id"></script>
Add it to your website
Paste one line of code on your site, starting with the contact and first-steps pages where families look first.
Already use ChatGPT or Claude?
Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.
You stay in control
Practical help from the bot, personal care from you
Your bot only answers from content you approve. Anything personal, urgent or emotional goes to a funeral director, with your 24-hour number always close at hand.
Your bot handles
- Your 24-hour number and how to reach you
- Approved first steps after a death
- Burial, cremation and service options
- Your published price list and what's included
- Optional call-back requests from families
It hands to you
- Medical or legal advice after a death
- Emergencies, which go to emergency services
- Personal arrangements, wishes and quotes
- Payments and any commitment to a service
- Questions your content doesn't cover
Start with your first-steps page
Try FastBots free for 14 days with 1 chatbot and 200 message credits.
FAQ
Questions funeral directors ask us
Will it tell families what to do after a death?
It only shares the first-step guidance you've written and approved. It won't give medical or legal advice or guess at someone's situation. For anything personal or urgent, it shows your 24-hour number so the family can speak to a funeral director.
Can families reach a person at night?
Yes, through your own phone line. The bot can show your 24-hour number whenever it's needed. With Live Chat on Business plan and above, your team can also step into the same chat during the hours you set.
Will it push people to leave their details?
No. You choose when and how the contact form appears, so you can keep it optional and only offer it when someone asks for a call back. Families can read your guidance and price list without sharing anything.
Can it explain our funeral costs?
It can explain your published price list and what each service includes. It can't take payments or give a personal quote. That conversation stays with a funeral director.
Can we make sure it sounds gentle?
Yes. You write the welcome message and describe the tone in plain English, such as calm, brief and kind, with no sales language. Test it with the questions families really ask, and agree it with your team before it goes live.
Can families ask in their own language?
Yes. It can reply in around 95 languages, which helps families who feel more comfortable in their first language. It answers from your content, so add pages on the faiths and traditions you support. Personal arrangements still go to your team.
What do I get in the free trial?
14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your website and test it carefully with your team before any family sees it.
How do we keep prices and guidance up to date?
Update your website and retrain the bot when something changes, such as a new price list. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly, and you can see which questions it couldn't answer.
Still have a question?
Ask the FastBots chatbot in the corner, or just try it yourself.
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