For florists and flower shops
Customers ask about delivery areas, same-day cut-offs and funeral flowers at all hours. Your bot answers gently from your shop's information and passes urgent orders to your team.
Example conversation. Your bot answers from the content you give it.
Providing AI Chatbots to Trusted Brands Around The World
What it does for you
Florist questions fall into three groups: everyday gifts, sympathy orders and planned events. FastBots handles the routine ones in each, with the right tone for each.
Explains delivery areas, same-day cut-offs, prices and what's in season, straight from your website.
Answers gently about funeral flowers and timings, then passes urgent or emotional orders to your team.
Collects the date, venue and style for weddings, events and subscriptions, so you can book a consultation.
Try it free for 14 days. Cancel any time.
Reviews
“We wanted someone to interact with our customers in a professional manner on our website; Fastbots does just that. It is easy to set up and fine-tune to our tone so as to converse the same way we do with customers in the shop; it can't be beat.”
“Chatbot saves me and my customers time with emails and messages. Very good customers service as well.”
“FastBots really is incredible. I found it easy to set up. I'm impressed with how accurate it answers questions and provides product direction to potential and current customers. Great product FastBots Team. Sidney:)”
More than a chatbot
Connect FastBots to your tools, and a wedding question becomes a consultation request, a logged enquiry or a chat with your team.
Collects names, dates, venues and contact details for wedding, event, sympathy and subscription enquiries.
Passes enquiries to your order system, spreadsheet or inbox through Zapier or Make, so nothing gets missed.
Shows your online shop or consultation link as a button. With Zapier MCP connected, it can book a consultation during the chat.
When an order is urgent or sensitive, your team can step into the same chat with Live Chat.
Live Chat is on Business plan and above, and buttons are on paid plans. Consultation bookings during the chat use Zapier MCP and need a quick setup in your Zapier account.
Setup
Point it at your delivery, sympathy, wedding and FAQ pages. It can also learn from a price list or a delivery-area spreadsheet.
Choose a gentle tone, decide what goes to the team, then test a same-day order and a funeral enquiry.
Paste one line of code on your website, or connect it to WhatsApp, Instagram or Messenger.
Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.
You stay in control
Your bot only answers from content you approve. If it doesn't know, it says so and passes the customer to your team.
Start with your delivery questions
Try FastBots free for 14 days with 1 chatbot and 200 message credits.
FAQ
No. It explains your delivery areas and same-day cut-off times from your website, and you can tell it never to promise a delivery. Urgent or late orders go to your team to confirm.
Tell it that supplies change daily and that your florists choose the freshest flowers available. It can explain that, describe the styles you offer and pass specific requests to your team.
No. It can't take payments. On paid plans, a Custom Button can open your online shop or order page when someone's ready, and custom or wedding orders go to your team as enquiries.
You set the tone, such as calm, gentle and brief, and it follows it. It explains your funeral flowers and delivery to funeral homes, then offers to pass the order to a florist, collecting a name and email first.
Yes. With Live Chat on Business plan and above, a team member can step into the same chat during the hours you set. The customer fills in a short contact form first, and a fallback message covers the times nobody is free.
Yes. Switch on file uploads and customers can share JPEG, PNG, WebP or HEIC images in the chat, such as a bouquet they love or a colour scheme for a wedding.
14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your shop's pages and test it with real delivery and sympathy questions.
Update your website, such as Mother's Day cut-offs or seasonal ranges, and retrain the bot. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly.
Still have a question?
Ask the FastBots chatbot in the corner, or just try it yourself.
