Built For Florists
Most florist enquiries are the same handful of questions — delivery areas, same-day cut-offs, funeral arrangements, wedding consultations and pricing — asked at all hours. FastBots learns your shop's website once and answers those questions gently around the clock, captures wedding and sympathy enquiries with the right details, and passes time-sensitive orders to your team through live chat.
Providing AI Chatbots to Trusted Brands Around The World
Quick Answers
A florist chatbot is an AI assistant that sits on your shop's website and answers customer questions about delivery areas, same-day cut-offs, pricing, funeral arrangements, weddings and subscriptions. FastBots trains the bot on your own site and FAQs, so the answers reflect your shop — not generic flower advice.
Yes, with the right setup. The chatbot can capture the details that matter — date, venue, budget range, contact number, funeral director — and email the enquiry to your team. For anything emotional or complex, it can hand the conversation to a real florist through live chat on the Business plan.
Not if you set it up properly. You can tell the bot to confirm the delivery window without promising slots, and to describe styles rather than guaranteeing specific stems. Stock and same-day capacity change daily, so the bot should always suggest your team confirms.
Most florists are up and running in around 5 minutes. Point FastBots at your website, it crawls your delivery info, product pages and FAQs, and you paste one snippet into your site. Free plan, no credit card required.
Why FastBots
Funeral and last-minute orders rarely arrive between 9 and 5. The chatbot replies gently at any time and captures the details so your team can call back in the morning.
Trained on your delivery postcodes, hospitals, hospices and funeral homes, so customers know straight away whether you cover their address.
Collects date, venue, rough budget and contact number through a simple form inside the chat, then emails it to you so consultations don't slip through.
Answers questions about weekly, fortnightly and monthly flower subscriptions, gift vouchers and corporate accounts without tying up your shop phone.
When a customer needs to talk to a real florist — a same-day funeral arrangement, a complex custom bouquet — a team member can claim the chat and reply directly. Available on the Business plan and above.
FastBots is an AI chatbot that can act as an AI agent through Zapier or Make workflows — pushing captured enquiries into your order system or spreadsheet once the chat ends.
Useful for international wedding clients and hospital orders where the sender lives abroad. The bot replies in the customer's language while keeping your shop's tone.
Turn on auto retrain and the bot revisits your delivery, pricing and policy pages on a schedule, so seasonal changes get picked up automatically.
Real Scenarios
Confirms your cut-off times and delivery zones without committing to a slot, then nudges urgent orders to the phone or live chat.
Responds warmly, asks for the funeral director's details and timing, and emails the enquiry to your team so nothing is missed overnight.
Walks couples through the basics — wedding date, venue, style, rough budget — and books them in for a longer chat with your floral designer.
Lets customers describe what they want, captures their occasion and budget, and passes a clean brief to the team rather than a vague enquiry.
Explains how your subscriptions work, what's in the seasonal posy each week, pause options and how vouchers are sent.
Handles questions from offices and hotels about regular displays, invoicing and contact for an account manager.
Tells customers which local hospitals you deliver to, ward restrictions you know about, and the latest order time for next-day.
Answers what's in season and shares your price bands without claiming specific stems will be available — supplies change every morning.
Try It Free
Sound Like It Would Save Your Shop Phone Some Calls?
Free plan, no credit card. Build your first chatbot in minutes.
Setup
FastBots crawls your delivery info, product range, wedding pages, subscription pages and FAQs. Most florist sites finish indexing in a few minutes.
House voice
Warm, quietly caring and never pushy. Don't promise same-day delivery or specific flowers in stock — confirm cut-offs and pass urgent or sympathy orders to a real florist.
Add a short prompt that tells the bot to be warm and gentle, not to promise same-day slots or specific stems, and to hand sympathy or wedding orders to the team.
Copy the embed snippet into your website — Shopify, Wix, Squarespace, WordPress and similar are all supported. The chat widget appears straight away.
Honest Comparison
Most independent florists are choosing between letting the shop phone ring out of hours, paying for a third-party answering service, or putting a contact form on the site and hoping people fill it in. Here's how a chatbot trained on your own shop compares.
FastBots From $39 / month | Answering Service Per-call or monthly retainer | Website Contact Form Free with most site builders | |
|---|---|---|---|
Answers Out Of Hours Funeral, last-minute and overseas orders | Yes, instantly | Yes, with a delay | No — just collects details |
Knows Your Delivery Areas Hospitals, postcodes, funeral homes | Trained on your site | Generic script | Customer has to wait |
Captures Wedding Enquiries Date, venue, budget, contact | Structured form in chat | Notes by phone | Basic form |
Handover To A Real Florist For sympathy or complex orders | Live chat on Business plan | Always a person | None |
Sends Enquiries To Your System Via Zapier or Make workflow | Yes, after the chat | Manual email or call note | Email only |
Monthly Cost Starting price | $39 | Often $150+ | $0 |
Comparison reflects typical alternatives. Other tools may differ — always check current pricing and features before deciding.
Try It Free
Try It Free On Your Own Shop's Website
Free plan, no credit card. Build your first chatbot in minutes.
Fastbots.ai has been fantastic to work with. They went above and beyond to help me integrate their bot into my store and connect it with Zapier so customers could easily check their order status and shipping info. I highly recommend them!
Got Questions?
The ones we hear most before teams sign up. If yours isn’t here, our support team replies within hours during business days.
No, and you wouldn't want it to. It handles the repetitive questions — delivery areas, cut-offs, pricing, opening hours — so your team can focus on arranging flowers and talking to customers who need a real florist. Sympathy, wedding and custom orders should always pass to a person.
No. The chatbot answers questions and captures enquiries, but it doesn't process payments or complete checkout. Customers still buy through your normal website checkout or by speaking to your team.
Only if you let it. The recommended setup is to have the bot share your usual cut-off times and delivery zones, then ask the customer to confirm directly with the shop for same-day. You can also adjust the prompt during busy weeks like Valentine's and Mother's Day.
Not natively. The chatbot lives on your website and answers customer questions, then captures enquiries that you can push into your shop system through a Zapier or Make workflow — for example, dropping wedding enquiries into a Google Sheet or your CRM once the chat ends.
Gently. You can give the bot a tone instruction to acknowledge the loss, ask for the funeral director's name and timing, and offer to have a florist call back. On the Business plan, your team can take over the chat in real time when someone needs to talk to a person.
It can capture the enquiry — date, venue, style, rough budget, contact number — and email it to you so you can follow up. Booking the actual consultation slot still happens through your normal calendar or scheduling link, which the bot can share inside the chat.
Train the bot on a short list of local hospitals and any ward restrictions you know about. It can warn customers up front rather than letting an order go through to a ward that turns flowers away.
There's a free plan with one chatbot and 50 messages a month, which is enough to test the bot on your shop's site. Paid plans start at $39 a month, and live chat handover is included on the Business plan at $89 a month.
Around 5 minutes for a first version. Point FastBots at your shop's website, let it crawl your delivery, range and wedding pages, paste the embed snippet onto your site, and the chat widget is live. You can refine the tone and add Q&As over the first week.
Train it on your shop's website in a few minutes and see how it handles delivery, sympathy and wedding questions before you decide on a plan.
