FastBots

For campsites and holiday parks

AI Chatbot for Campsites and Holiday Parks

Campers want to know about pitch sizes, dogs and late arrivals before they book. Your bot answers from your own park pages and sends group bookings and special requests to reception.

  • Trained on your pitch, facility and dog pages
  • Explains arrival times and late check-in
  • Sends group bookings and requests to reception
Bracken Hollow Holiday Park
Which pitch do we need?Can we bring a dog?What time can we arrive?Is there hook-up?
Ask your questions here...
fastbots.ai

Example conversation. Your bot answers from the content you give it.

Providing AI Chatbots to Trusted Brands Around The World

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Bonjour Paris
Design Bundles
Syngenta
Pinkpop
Babor
Big Cat Rescue
Holiday Inn
Mansory
University of Miami
University of Arizona
Rentokil Initial
Wim Hof Method
Royal Caribbean
Wiley
UBB
Web Tickets
Wild Fork
Bonjour Paris

What it does for you

One assistant for every stage of a camping trip

Most campsite questions come before people book, on the way to you, or when they need reception. FastBots covers all three, so the phone in reception rings less.

01 · Before they book

Help them pick the right pitch

Explains pitch types, sizes, hook-up, dog rules and facilities from your own pages, then sends them to your booking page.

  • “Which pitch do we need?”
  • “Can we bring a dog?”
  • “Is there electric hook-up?”
02 · On the way

Get them to the gate, not the phone

Covers arrival times, late arrivals, directions and what to bring, so guests can check on their phone as they travel.

  • “What time can we arrive?”
  • “What if we arrive late?”
  • “Do you sell gas bottles?”
03 · When they need you

Send the special requests to reception

Captures group bookings and pitch requests, and passes booking changes and complaints to your team.

  • “Can we have pitches next to friends?”
  • “Can I change my dates?”
  • “Can I speak to someone?”
Start Free TrialNo Credit Card Required

Try it free for 14 days. Cancel any time.

Reviews

What busy teams and owners say

“The issue we had was too many trivial phone calls to our emergency phone, asking for info that was available on the website. Our chatbot has made a big difference, helping people while ensuring our 24/7 number is clear for true emergencies.”
Marlene MantoSecretary, Volunteer Marine Rescue Whitsunday · Australia
“Fastbots.ai has been a valuable asset to our organization since day one. We have utilized our mascot as the website and Messenger chatbot, which is always available to assist our community members with their inquiries 24/7.”
Silvia BarahonaVirtual Assistant, ACLAMO · United States
“Love FastBots because it's so simple to set up, easy to use and works great. After worrying it would take hours it actually only took a few minutes to get up and running on my website by following the setup video.”
Peter GowingFounder, Visualante Creative · UK

More than a chatbot

It doesn't just answer. It works as an AI agent for your holiday park.

Connect FastBots to the tools you already use, and a question on your website becomes a group booking lead, a guest sent to book, or a live chat with reception.

  1. STEP 1

    Captures the enquiry

    Collects a name, email, dates and party size for group stays, rallies and special pitch requests.

  2. STEP 2

    Sends it to your tools

    Passes enquiries to a spreadsheet, CRM or Slack through Zapier or Make, so reception sees them first thing.

  3. STEP 3

    Sends guests to book

    Shows your booking page as a button when they're ready. With Zapier MCP connected, it can log a request or book a call during the chat.

  4. STEP 4

    Hands over to reception

    When a guest needs a person, reception can step into the same chat with Live Chat.

Live Chat is on Business plan and above, and buttons are on paid plans. Actions during the chat use Zapier MCP and need a quick setup in your Zapier account.

Setup

Live on your campsite website in three steps

  1. brackenhollow.example
    /touring-pitches
    /facilities
    /dogs
    /arriving

    Add your park pages

    Point it at your pitch, facilities, dog and arrival pages. Your site map PDF and park rules can go in too.

  2. Only answer from my content
    Send availability to the booking page
    Send booking changes to reception
    Relaxed, practical tone

    Set the rules and test it

    Choose the tone, decide what goes to reception, then ask it about motorhomes, tents, dogs and late arrivals.

  3. <script defer
    src="https://app.fastbots.ai/embed.js"
    data-bot-id="your-bot-id"
    ></script>

    Add it to your site

    Paste one line of code on your website, or add a direct chat link to your booking confirmation and pre-arrival emails.

Already use ChatGPT or Claude?

Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.

You stay in control

Clear about what it covers, and what stays with you

Your bot only answers from content you approve. If it doesn't know, it says so and shows guests how to reach reception.

Your bot handles

  • Pitch types, sizes and electric hook-up
  • Facilities, showers, laundry and the shop
  • Dog rules, quiet hours and park rules
  • Arrival times, late arrivals and directions
  • Capturing group and special pitch requests

It hands to you

  • Live pitch availability and final prices
  • Payments, refunds and booking changes
  • Exceptions to your park rules
  • Urgent problems on site, which go to your team

Start with this season's most-asked questions

Try FastBots free for 14 days with 1 chatbot and 200 message credits.

Start Free TrialNo Credit Card Required

FAQ

Questions campsite owners ask us

Will it know which pitches are free?

Not on its own. Your booking system holds live availability and prices, so the bot explains your pitch types and, on paid plans, shows a button to your booking page. With Zapier MCP connected to a tool you use, it can log a pitch request or book a call during the chat. It never takes payments.

Can one bot cover more than one park?

Yes. Add each park's pages and label them clearly, so facilities and rules at one site are never offered at another. If your parks are very different, a separate bot for each can be simpler.

Can overseas guests ask in their own language?

Yes. It works in around 95 languages, so a family from the Netherlands or Germany can ask in their own language and get answers from your English pages. Test arrival and park rule answers in the languages you see most.

Can it handle group and rally bookings?

Yes. It collects dates, numbers and contact details in the chat and emails each enquiry to reception. Zapier or Make can also pass enquiries to a spreadsheet or CRM, so group requests are easy to track.

Can reception take over the conversation?

Yes. With Live Chat on Business plan and above, reception can step into the same chat during the hours you set. The guest fills in a short contact form first, and you can set a fallback message for when reception is closed.

Can campers use it on their phone while travelling?

Yes. The chat works on mobile, and you can put a direct chat link in your pre-arrival email or connect the same bot to WhatsApp. Guests can also talk to it and hear answers when voice is switched on.

What do I get in the free trial?

14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your park pages and test it with real questions about pitches, dogs and arrivals.

How do we keep seasonal information current?

Update your website and retrain the bot when opening dates, prices or facilities change. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly, and you can see which questions it couldn't answer.

Still have a question?

Ask the FastBots chatbot in the corner, or just try it yourself.

Start Free TrialNo Credit Card Required