For beauty and hair salons
Clients ask about prices, patch tests and availability while you're with someone in the chair. Your bot answers from your service menu and passes booking requests to the front desk.
Example conversation. Your bot answers from the content you give it.
Providing AI Chatbots to Trusted Brands Around The World
What it does for you
Salon questions come before booking, before the appointment and after the visit. FastBots answers the routine ones, so you can stay with the client in your chair.
Explains your treatments, prices and stylist levels from your service menu, so new clients know what to book.
Covers patch tests, deposits, cancellation rules, parking and what to bring, so clients arrive prepared.
Answers gift voucher and aftercare questions from your content, then passes colour issues and complaints to your team.
Try it free for 14 days. Cancel any time.
Reviews
“The more I use FastBots.ai the more I LOVE it! The bot always represents our brand, in the voice I wish I could use all the time. Even though I get catty when asked to answer the same questions, over and over, the bot is always happy to.”
“We wanted someone to interact with our customers in a professional manner on our website; Fastbots does just that. It is easy to set up and fine-tune to our tone so as to converse the same way we do with customers in the shop; it can't be beat.”
“I actually really like the fast bots platform. It's really simple to use and it's really effective. Building a bot is super easy and it only takes a few minutes. And you can give them great personalities and they're easy to deploy.”
More than a chatbot
Connect FastBots to the tools you already use, and a late-night DM becomes a new client in your list, a booked appointment or a chat with your front desk.
Collects a name, contact details and the service someone wants, even when the salon is closed for the night.
Passes new client enquiries to your inbox, spreadsheet or CRM through Zapier or Make, so the front desk sees them first thing.
Shows your online booking link as a button. With Zapier MCP connected, it can book the slot during the chat.
When a client needs a stylist's opinion, your front desk can step into the same chat with Live Chat.
Live Chat is on Business plan and above, and buttons are on paid plans. Booking during the chat uses Zapier MCP and needs a quick setup in your Zapier account.
Setup
Point it at your services, price list and booking policy pages. Add your patch test rules and aftercare sheets as PDFs.
Choose the tone, decide what goes to a stylist, then ask it the questions clients send you every day.
Paste one line of code on your website, then connect the same bot to Instagram, Messenger or WhatsApp.
Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.
You stay in control
Your bot only answers from content you approve. When a question needs a stylist's eye, it says so and passes it to your team.
Start with the questions in your DMs
Try FastBots free for 14 days with 1 chatbot and 200 message credits.
FAQ
It answers from the price list you give it, so it matches your website. If a price depends on hair length or a consultation, tell it to say so and offer a consultation rather than guess a final figure.
There's no direct connection to salon booking software. On paid plans it can show your online booking link as a button. With Zapier MCP connected and set up in your Zapier account, it can take actions such as booking a slot during the chat.
Yes. Connect the same bot to Instagram, Messenger and WhatsApp, so DMs about prices, availability and gift vouchers get the same answers as your website chat.
Yes, if you switch on file uploads. Clients can add an image to the chat, such as a style they like or their current colour. A stylist still needs to see it before quoting, so set the bot to pass those enquiries to your team.
It explains your patch test policy and what to expect, but it never judges whether a treatment is safe for someone. Set it to pass allergy, reaction and skin questions to your team.
Yes. With Live Chat on Business plan and above, a team member can step into the same chat during the hours you set. The client fills in a short contact form first, and a fallback message covers busy times.
14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your service menu and test it with the questions clients send you every week.
Update your website and retrain the bot when something changes. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly, and you can see which questions it couldn't answer.
Still have a question?
Ask the FastBots chatbot in the corner, or just try it yourself.
