Built For Airbnb Owners
Most guest messages are the same handful — check-in time, parking, Wi-Fi, nearby restaurants — and they always seem to land at 11pm on a travel day. FastBots learns each property's details once, then answers those questions in your guest's language, day or night. When someone wants to book directly, it captures the dates, party size and contact details and emails them to you.
Providing AI Chatbots to Trusted Brands Around The World
Quick Answers
An Airbnb chatbot is a chat assistant that lives on a host's own direct-booking website and answers the same questions guests ask over and over — check-in time, parking, Wi-Fi (post-booking only), pets, local recommendations and cancellation policy. With FastBots, it's trained on each property's listing details, house manual and FAQ, so the answers match what you'd say yourself.
No. Airbnb, Vrbo and Booking.com don't allow third-party chatbots inside their messaging systems. FastBots is added to your own direct-booking website, plus channels like WhatsApp and Facebook Messenger if you use those for guest enquiries. That's actually useful — it pulls pre-booking traffic away from OTA fees.
Yes. FastBots supports around 95 languages, so a French or German guest can ask about parking and get a sensible reply in their own language. You only need to write your property information once.
Yes. On paid plans you can run more than one chatbot — one per property — each trained on that listing's quirks. Or you can train a single bot on all your properties and let the guest tell it which one they're asking about. Either approach works.
Why FastBots
Most guest messages arrive in the evening, mid-flight or on the drive over. The chatbot replies straight away so you're not glued to your phone at the airport.
The boiler trick, the sticky front door, the specific bin day — paste it in once and the bot remembers across every booking. No more retyping the same instructions.
When a guest asks about dates and availability, the lead form collects names, contact details, party size and stay dates and emails them straight to you — bypassing OTA fees.
International guests get answers in their own language without you needing Google Translate open. Useful for cities and coastal hotspots with mixed inbound traffic.
Train the bot on your favourite restaurants, walks, beaches and family-friendly spots. Guests get a friendly local steer instead of generic TripAdvisor results.
Connect the same chatbot to WhatsApp and Facebook Messenger so pre-booking enquiries from social and Google Business profiles get the same fast reply.
You decide what the bot can and can't share. Keep Wi-Fi passwords, door codes and exact addresses out of pre-booking conversations — share them post-confirmation through your normal channel.
FastBots is a chatbot you train, but with live internet search or a Zapier/Make workflow turned on, it behaves more like an AI assistant — looking things up and pushing direct-booking leads into your spreadsheet or PMS once the chat ends.
Real Scenarios
"Is it suitable for a toddler?" "How far from the beach?" "Any stairs?" — the bot answers from the listing details so guests stop bouncing to a competitor.
Guest mentions dates, the bot collects party size, contact details and stay window, and emails it to you. You quote them direct instead of losing 15% to the platform.
Restaurant picks, family days out, dog-friendly pubs, the best surf spot — train the bot on your local knowledge and guests get a real recommendation, not a generic search result.
Direct-booking guests often want to know your cancellation terms before they commit. The bot can answer from your stated policy, in plain English, any time of day.
Pets allowed? Cot available? High chair? Allergens in the soft furnishings? Answer all of it up front so guests self-qualify before they message you.
International guests in Paris, Berlin or Tokyo ask in their own language and get a sensible reply. One bot, around 95 languages.
Run one chatbot per property, or a single bot trained on the whole portfolio that asks which place the guest is interested in before answering.
When you're not actively marketing in the off-season, the bot still answers questions and captures leads for next year's bookings while you're doing other things.
Try It Free
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Free plan, no credit card. Build your first chatbot in minutes.
Setup
Give FastBots your direct-booking website URL or upload a house manual PDF. It crawls the property pages, FAQs and policies and learns the details in a few minutes.
House voice
Warm and hospitable, like a friendly local concierge. Practical detail, no fluff. Never share Wi-Fi passwords, door codes or exact addresses in pre-booking chats — those go out post-confirmation.
In Tune AI, set the tone (warm, local, concierge-style) and the guardrails — for example, never share Wi-Fi passwords or door codes in pre-booking chats, and always offer to take a direct enquiry when guests ask about availability.
Drop the embed snippet into your direct-booking site — works on WordPress, Wix, Squarespace, Webflow and most builders. Or share the direct chat link from your Google Business profile.
Honest Comparison
Most hosts choose between answering everything personally on their phone, using an OTA's autoresponder, or hiring a co-host or virtual assistant. Here's where FastBots fits.
FastBots From $39 / month | Airbnb Auto-Reply Free, OTA-only | Virtual Co-Host From ~$300 / month | |
|---|---|---|---|
Works On Your Direct-Booking Site Captures bookings outside the OTA | Yes | No — OTA only | Depends on co-host |
Trained On Your Property Details Specific to each listing | Yes, via crawl or upload | Generic templates | After you brief them |
Replies In ~95 Languages Handles international guests | Yes | Limited translation | Depends on co-host |
24/7 Response Including evenings and weekends | Yes | Limited templates | Usually office hours |
Captures Direct-Booking Leads Emailed to you with stay details | Yes, built-in lead form | —No | Yes, manually |
Cost For 3 Properties Roughly comparable setup | From $39/month | Free with Airbnb | $300–$900/month |
Comparison reflects typical alternatives. Other tools may differ — always check current pricing and features before deciding.
Try It Free
Try It Free — Train It On One Property First
Free plan, no credit card. Build your first chatbot in minutes.
FastBots is a lifesaver for this solo entrepreneur! It automated appointment scheduling, which doubled my bookings. Just that nuance alone automated a good amount of my sales pipeline. I highly recommend FastBots to anyone looking to scale!
Got Questions?
The ones we hear most before teams sign up. If yours isn’t here, our support team replies within hours during business days.
No. Those platforms don't allow third-party chatbots inside their inbox. FastBots lives on your own direct-booking website and on channels you control — WhatsApp, Facebook Messenger and Instagram. That's the point: it gives guests another way to reach you that doesn't cost you OTA commission.
Only if you train it to. We strongly recommend keeping Wi-Fi passwords, door codes and exact addresses out of the trained content and pre-booking chats. Send those through your normal post-confirmation channel — Airbnb message, email or WhatsApp — once a booking is confirmed.
Not directly. The chatbot captures the enquiry — dates, party size, contact details — and emails it to you, or pushes it into a spreadsheet or PMS through a Zapier or Make workflow. The actual booking still goes through your direct-booking system or the platform you point them to. We don't claim mid-conversation checkout.
Up to you. Hosts with 1–3 properties often train a single bot on the whole portfolio that asks which property the guest is interested in. Hosts with bigger portfolios usually prefer one bot per listing for cleaner answers. The Essential plan includes 2 chatbots and Business includes 5.
You can set a fallback response ("I'll pass that to the host — what's the best email?") and the bot logs the unanswered question so you can add the answer for next time. On the Business plan and above, Knowledge Assistant surfaces these gaps for you, and Live Chat lets you take over the conversation in real time.
Yes — around 95 languages. You write your property details in English, and a French, German, Spanish or Japanese guest can ask in their own language and get a sensible reply. Saves a lot of copy-pasting into Google Translate at 10pm.
Most hosts have a first version live in around 5 minutes. Point FastBots at your direct-booking website, let it crawl the property pages and FAQs, add a few house rules in Tune AI, and paste the embed snippet into your site. Then test it as if you were a guest.
Yes, via a Zapier or Make workflow once the chat ends. Captured lead details can flow into Google Sheets, a CRM, an email list or many other tools — wherever you already track enquiries. It runs after the lead is captured, not mid-conversation.
There's a free plan with 1 chatbot and 50 messages/month — enough to test with one property. Paid plans start at $39/month (Essential) for 2 chatbots and 2,000 messages. Live Chat handover, auto-retraining and email replies are on the Business plan at $89/month.
No. It handles the repetitive 80% — check-in time, parking, pets, kid-friendliness, local recommendations — so you can focus on the messages that actually need a human. For tricky situations or sensitive guests, you (or a co-host) still take the conversation.
Train FastBots on one of your properties in about 5 minutes and let it handle the late-night messages. Start free, no credit card required.
