For museums and galleries
Visitors ask about opening hours, tickets, access and school trips all day. Your bot answers from your own visit and exhibition pages, and passes groups, members and hire enquiries to your team.
Example conversation. Your bot answers from the content you give it.
Providing AI Chatbots to Trusted Brands Around The World
What it does for you
Visitor questions come while people plan, on the day itself, and when they want more than a visit. FastBots answers from your own pages at each point.
Explains opening times, prices, timed entry and free days from your visit pages, and links to your ticketing page.
Covers step-free access, the cloakroom, buggies, the cafe and family facilities, using your own visitor guides.
Collects school, tour, hire and membership enquiries with the details your team needs, then sends them on.
Try it free for 14 days. Cancel any time.
Reviews
“The more I use FastBots.ai the more I LOVE it! The bot always represents our brand, in the voice I wish I could use all the time. Even though I get catty when asked to answer the same questions, over and over, the bot is always happy to.”
“Great chatbot product. I did some research on various platforms before choosing fastbots and happy that I did. I’m able to see the chats and address any fine tuning needs immediately. A lot of upload flexibility. Look forward to more bots!”
“We are impressed with its user-friendly interface and easy setup, the straightforward chatbot training and branding alignment--all a breeze. We’re in the early stages, but we are loving the promising features and excellent customer support.”
More than a chatbot
Connect FastBots to the tools you already use, and a question on your visit page becomes a school enquiry, a hire lead or a chat with your team.
Collects the school, year group, group size and preferred dates, or the details your events team needs for a hire.
Passes enquiries to your learning or events team through Zapier or Make, into a CRM, spreadsheet or shared inbox.
Shows your ticketing or schools page as a button. With Zapier MCP connected, it can book a planning call with your learning team in the chat.
When a member, donor or organiser needs a person, your team can step into the same chat with Live Chat.
Live Chat is on Business plan and above, and buttons are on paid plans. Booking and CRM actions during the chat use Zapier MCP and need a quick setup in your Zapier account.
Setup
Point it at your visit, exhibition, accessibility and learning pages. Gallery guides and school packs as PDFs work too.
Choose the tone, decide what goes to your team, then ask it the questions your front desk hears every day.
Paste one line of code on your visit and exhibition pages, or share a direct chat link in emails to ticket holders and schools.
Connect FastBots to the AI assistant you already use, then create, train and update your bot just by asking it.
You stay in control
Your bot only answers from content you approve. If a question goes beyond what you've published, it says so and offers to pass it on.
Start with your visit page and current exhibition
Try FastBots free for 14 days with 1 chatbot and 200 message credits.
FAQ
It answers from the pages and documents you add. If someone asks about an object you haven't published, it says it doesn't know and offers to pass the question on. Keep general AI knowledge and web search switched off if you want it to stay strictly on your own content.
No. It explains prices, timed entry and what's included, then sends visitors to your ticketing page, which on paid plans can be a button. Your ticketing system stays in charge of availability, so the bot never promises a slot.
There's no native integration with museum ticketing or CRM systems. Zapier or Make can pass school, hire and membership enquiries to the tools you connect there, and with Zapier MCP connected, the bot can create a record during the chat.
Yes, from your accessibility page: step-free routes, lifts, quiet times, assistance dogs and facilities. For individual needs, it shares your team's contact details rather than promising a visit will suit someone. Keep the page current and the bot follows.
Yes. It works in around 95 languages and answers from your English pages, so overseas visitors can plan a trip without a translated site. Test the languages your visitors use most before you go live.
Yes. With Live Chat on Business plan and above, your visitor services or membership team can step into the same chat during the hours you set. The visitor fills in a short contact form first, and you can set a fallback message for when the team is offline.
14 days with 1 chatbot and 200 message credits, with no credit card required. That's enough to train it on your visit, exhibition and accessibility pages and test it with real front-desk questions.
Update your website and retrain the bot when a show opens or closes. On Business plan and above, auto retrain can refresh your website content daily, weekly or monthly, and you can see which questions it couldn't answer.
Still have a question?
Ask the FastBots chatbot in the corner, or just try it yourself.
