FastBots is an intuitive AI chatbot builder. It allows you to create a chatbot trained on the content of your webpages, documents, and more. This chatbot can then be integrated into your website to function as a question-answer bot, enhancing customer interaction and support.

We use all the best security practices, such as including no credentials directly in code, secure OAuth2 mechanisms, and both platforms used to store your data are SOC2 compliant.

Yes, FastBots offers extensive customisation options for your chatbot. You can personalise the welcome message, bot avatar, colours, and more. We also provide the option to customise the personality and tone of the bot to match your brand's voice.

Yes, we securely store your chat history. You can access all chat interactions in the History section of your bot control panel. We are also developing features to provide valuable insights based on this history.

FastBots.ai supports a wide range of content types. Our built-in crawler can quickly navigate through your entire website and extract all text content. We currently support importing of text, sitemaps, PDF, DOC, DOCX, CSV, XLS files, Google Sheets and YouTube video URLs.

Yes you can. We give you the ability to create a prompt for each chatbot to fine tune it for your specific needs and requirements. You can effectively create bots with different personas.

Yes, you can. Your two choices are either to upgrade to a higher plan that includes more chatbots or just add as many extra bots as you need by going to 'Account' and selecting your chosen number of extra Chatbots.

FastBots.ai supports a wide range of content types. Our built-in crawler can quickly navigate through your entire website and extract all text content. We currently support the importing of text, sitemaps, PDF, DOC, DOCX, CSV, XLS files, Google Sheets and YouTube video URLs.

It's super simple. All you do is take a code snippet that we provide you and add it in the head section of your website. We have full instructions on how to do that here. If you are on one of our paid plans and are concerned about doing that yourself, one of our team members will even do it for you. Just go to our installation request form, and it will be done within 24 hours.

We work with over 5000+ different apps by utilising our Zapier integration. We also have our own WordPress plugin.

Each individual response that the AI chatbot provides consumes a message credit. However, each language model uses a different amount of message credit per response:

• GPT-3.5 & Claude 1.2 = 1 Message Credit
• GPT-4 Turbo & Claude 3 Sonnet = 10 Message Credits
• GPT-4 = 30 Message Credits
• Claude 3 Opus = 30 Message Credits

Yes we do! In fact, we have a free plan (Free) that allows up to 50 messages a month.

We currently utilise OpenAI's GPT 3.5, GPT-4 Turbo, GPT-4, Claude 1.2 and Claude 2.1 depending on your plan and settings.

Yes, our platform supports around 95 languages. You can train your bot in any language, and your users can interact with it in any language.

In most cases, you can go from signup to a working bot on your website in just 5 minutes. No coding is needed.

Absolutely. Although our platform is very easy to use we understand there will be times when you may need to speak to our team. For any support requests, simply email [email protected].

Don't worry, you can easily buy more credits to add to your account. Just go to 'Account' and purchase however many you need. If you don't want to add more, your ChatBot will start collecting their name, email, and message from your users so you don't miss any potential sales.

We find that most subscribers love the time and money savings of having an AI Chatbot but you can cancel your subscription at any time if you wish to.

If a free chatbot has been created and is not being used, it still consumes data storage space, which costs us money. Rather than pass on these unnecessary costs to our paid users, it makes sense to remove them. It also allows us to continue offering free chatbots to those who are actively using them.

Privacy and security are paramount to our business and as such we have ensured that both our systems and that of our partner providers are GDPR compliant and secure. For more information on what it means to be GDPR compliant, click here.

No, it is not. We connect to Open AI via it's API service, and as such, your data is not being used to train the Large Language Model. Read more about it here.